
Technology Consultant
Greater Chicago Area

Technology Consultant
Greater Chicago Area
Results-driven, business-technology consultant with exceptional analytical skills and proven success in implementing and supporting business programs for small-to-medium businesses, as well as Fortune 500 companies
TECHNICAL PROFICIENCIES
CRM, ERP & Project Mgmt: Sage-Accpac ERP & CRM, Oracle, Daptiv/eProject, PowerSteering, MS Project, Salesforce.com
Productivity/Office: MS Office Suite, InfoPath, Visio, Adobe Acrobat, Photoshop, InDesign, LiveCycle, Captivate
Servers/OS: Windows Server 2000, 2003, 2008 (Hyper-V), Exchange, SQL Server, XP, Vista & 7, Windows Mobile
Web/BI: MS Expression, Dreamweaver, Crystal/Business Objects, CSS, ASP, HTML
Net Admin/Config: Cisco VPN, Windows AD, Group Policy & IIS
(Privately Held; Information Technology and Services industry)
October 2008 — June 2009 (9 months)
• Manage configuration, development, customization, deployment, and ongoing support of SageCRM software; obtained user-requirements, designed, documented, and planned data migration for internal SageCRM implementation
• Appointed primary technical resource, charged with management and maintenance of corporate network environment, consisting of sixteen workstations and nine servers, including an Exchange Server, two domain controllers, and a SQL Server; completed specification and acquisition of a new server and led transition from obsolete server configuration to a new virtualized environment, utilizing Windows Server 2008 with Hyper-V Technology
• Administer and revise corporate website, wrote twenty-five new product descriptions, updated and linked 150 documents, manage corporate training and events calendar, and website contact mailboxes
• Internal process revision and documentation; authored a corporate business plan, outlining company history and business objectives, created network-structure documents, designed and documented a process to import timesheet and billing data into internal billing system, saving an average of 32-hours manual data-entry work per month
(Public Company; 201-500 employees; WPO; Financial Services industry)
March 2006 — July 2008 (2 years 5 months)
Manage complex, Web‐Based Securities and Insurance Licensing Programs for Top‐20 Kaplan Financial Accounts, including Wachovia, Smith Barney, Washington Mutual, Wells Fargo, State Farm, and Fidelity, representing over $3 million in annual revenue
(Marketing and Advertising industry)
March 2005 — December 2005 (10 months)
Coordinated the production and distribution of customized print advertising campaigns for Fortune 100 clients; completed data analysis and market recommendations designed to maximize ROI
(Marketing and Advertising industry)
January 2003 — February 2005 (2 years 2 months)
Recruited and trained more than 100 new hires; assembled and led 22-person sales team with 7 direct reports, consistently exceeding personal- and team-revenue goals; as General Sales Manager, increased overall sales by 8%, while maintaining nationally recognized quality standards and employee retention rate
(Government Agency; 11-50 employees; Government Relations industry)
May 2000 — August 2000 (4 months)
BA , Psychology , 1999 — 2002
Kaplan Financial: Above & Beyond the Call Award
3rd Quarter, 2007 – Nominated by VP Of Securities Product Development
“To celebrate employee accomplishments & contributions Above & Beyond the call”
(Quarterly, company-wide, Outstanding-Service Award; 3 recipients each quarter out of over 1500 employees)