Providence, Rhode Island Area
- Current
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- President at PsychTech, Inc.
- Recommended
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11 people have recommended Pamela - Connections
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389
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Pamela Cole’s Summary
Why I'm on LinkedIn:
I'm interested in building and participating in a community of practice around the DISC Model of Personality/Behavior. See more at: http://www.ppssdisc.com.
Another reason I'm on LinkedIn:
I'm very interested in exploring how social media/networking is shaping our relationship interaction behavior. More about this on my blog: http://pamelacole.wordpress.com
A little about me (more on my website and even more on Facebook):
Over thirty years of comprehensive experience assessing organizational, executive, and management needs in a broad range of industries, from family-owned businesses to Fortune 100 companies; designing and implementing strategies for facilitating change to meet future growth needs using extensive training and consulting skills.
Designed and delivered the Pontiac-GMC customer satisfaction process improvement program. Responsible for improving the customer satisfaction in 12 of the bottom 20 customer satisfaction dealers in the country using the process improvement methods developed for this program.
University of Toyota facilitator, designed and presented customer satisfaction improvement courses for Toyota and Lexus dealership personnel throughout the US.
Selected Accomplishments:
Co-developer of DiSC PPSS personality assessment software published by Inscape Publishing, Inc.
Author of DiSC Indra, a circumplex personality assessment, published by Inscape Publishing, Inc.
Author of DiSC Management Stragegies, a video-based management training program, published by Inscape Publishing, Inc.
Clients include Toyota, Avon, MasterCard, GM, ACNeilsen, IBM, Apple, USArmy, US Air Force, US Navy, Kuehne-Nagel, Deutsche Bank.
My Personality/Style Information:
DiSC® Classic/PPSS: Creative
DiSC® Indra™: Demanding
MBTI®: INTJ
Gallup StrengthsFinder®: Strategic, Input, Maximizer, Command, Intellection
Pamela Cole’s Specialties:
conflict resolution, customer satisfaction, DiSC behavioral system, instructional design, process improvement, VSM
