Microcomputer Engineer II
Richmond, Virginia Area
- Current
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- Sr Analyst / MCS Engineer Analyst II at CarMax
- Past
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- A+ Instructor, Technical Support Specialist at Newport News Public Schools
- Consultant at IssueTrack
- Junior Web Developer at Metters Industries, Inc
- OSCD Webmaster at Aspen Systems Inc.
- AFS Quality Control at Aspen Systems Inc.
- HUD Information Specialist at Aspen Systems Inc.
- Team Member at Americorps/NCCC
- Education
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- Virginia Polytechnic Institute and State University
- Ferguson High School
- Recommended
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4 people have recommended Patrick - Connections
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95
connections
- Industry
- Information Technology and Services
- Websites
Patrick Singletary’s Summary
As a Project Manager turning theory into results, from conception to completion, I have managed several nation deployments of software and hardware. These projects have become documented processes that are repeatable and sustainable. Vendor negotiation with procurement, services, and contracts. Supervision of local and traveling project coordinators, team leads, and technicians. Research and development of new business processes that support sustainability in a growing company.
Patrick Singletary’s Specialties:
Soft Skills: Team leadership of field technicians, Project Management, Remote hardware and software Deployment on a national level, Contract negotiation, and Vendor relations.
Certifications: A+, MCSE
Technical Skills: MS Windows (3.11-Vista), MS Office (95-2007), SharePoint, Altiris Deployment Server 5.1-6.8, Image creation and deployment, Software packaging and deployment, Hardware deployment (PCs, monitors, printers, POS)
Patrick Singletary’s Experience
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Sr Analyst / MCS Engineer Analyst II
CarMax
(Public Company; 10,001 or more employees; Automotive industry)
October 2002 — Present (6 years 2 months)
Manage annual PC refreshes, for past three years. This includes budget, team of vendors, asset reconciliation, shipping logistics, and process documentation review.
Coordinate new equipment projects distributed to all CarMax locations.
Managed installation of new CarMax locations, with onsite Project Coordinator and technicians, from Corporate Headquarters.
Managed onsite installation of new CarMax locations, supervising 5 technicians and 10 laborers.
Develop process and documentation for the daily support of 14000 PCs and 3000 Printers.
Review and update processes for vendor-delegated installations. -
A+ Instructor, Technical Support Specialist
Newport News Public Schools
(Primary/Secondary Education industry)
June 2001 — October 2002 (1 year 5 months)
Developed Server-Client relationship for Plato software
Identified computer needs and recommended purchase of new hardware for Plato Server
Installed, configured and repaired hardware / software for three locations
Provided daily support and repair for hardware
Provided technical team-based support with other TSSes to two high schools and one magnet school
Prepared and taught lessons for software structure, version history, manufactures, and commonly encountered errors in software repair.
Prepared and taught lessons for hardware layout, connectivity, proper installation, and repair
Conducted practice tests followed by reviews for Students -
Consultant
IssueTrack
(Information Technology and Services industry)
September 2001 — November 2001 (3 months)
Evaluated SQL Server for performance on hardware, applications, and Databases
Identified bottlenecks in database access, stored procedures, and web connectivity
Isolated heavily used stored procedures, analyzed for coding format and function challenges
Recommended improvements for hardware and database queries -
Junior Web Developer
Metters Industries, Inc
(Privately Held; 201-500 employees; Information Technology and Services industry)
November 1999 — February 2000 (4 months)
• Created new look and feel of Corporate website with considerations for logical layout, multiple browser support, and easy of use.
• Worked with CIO for new standards of design and future website plans
• Documents all changes and implementations in final report, subject to review by CIO -
OSCD Webmaster
Aspen Systems Inc.
(Privately Held; 501-1000 employees; Information Technology and Services industry)
May 1998 — August 1998 (4 months)
• Created new standards of layout and presentation for Office of Safety and Community Development website while meeting standards of HUD encompassed websites
• Collected, edited, and published articles for display on website -
AFS Quality Control
Aspen Systems Inc.
(Privately Held; 501-1000 employees; Information Technology and Services industry)
December 1997 — January 1998 (2 months)
• Reviewed Annual Financial Statements for completeness
• Collected pertinent data for Database
• Outlined process and developed training materials -
HUD Information Specialist
Aspen Systems Inc.
(Privately Held; 501-1000 employees; Information Technology and Services industry)
May 1997 — August 1997 (4 months)
• Oversaw Data management on HUD User's Online Purchasing System
• Provided Customer assistance
• Researched and responded to all inquires through telephone, e-mail, and letter
• Provided technical support for software and data HUD User supplied
• Retrieval and distribution of data for HUD -
Team Member
Americorps/NCCC
(Government Agency; 10,001 or more employees; Government Relations industry)
May 1994 — April 1995 (1 year)
• Coordinated Volunteer services with local community groups in Baltimore
• Planned and coordinated construction/restoration of Hiking Trails in Maine
• Planned and Executed Lesson Plans for Students in Havre de Grace MD
• Assessed damage and helped Victims in New Orleans Flooding with the American Red Cross
• Worked in Partnership with other Americorps programs in Boston, New York and Charleston
Patrick Singletary’s Education
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Virginia Polytechnic Institute and State University
1995 — 1999
- Activities and Societies:
- Alpha Phi Omega, Corp of Cadets, NESA
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Ferguson High School
1990 — 1994
Additional Information
Patrick Singletary’s Websites:
Patrick Singletary’s Interests:
New Technology, Personal Finance, Autism, Camping
Patrick Singletary’s Groups:
NESA, BSA
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The Personal MBA Community -
Vigil Honor of the Order of the Arrow
Patrick Singletary’s Honors:
Eagle Scout
Patrick Singletary’s Contact Settings
Interested In:
- career opportunities
- new ventures
- job inquiries
- expertise requests
- reference requests
- getting back in touch
