Lisa Qualls

Current

• Co-founder and Chief Development Officer at LightThread, LLC

Past

• Executive Staff Manager to the Chief Network Officer at Sprint Nextel
• Manager at Sprint
• Custom Solution Integrator at Sprint

• Network Project Manager at Sprint
• Customer Change Mgmt at Sprint

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Education

• Aji
• George Washington University
• Central Missouri State University

Recommended

78 people have recommended Lisa

Connections

500+ connections

Industry

Telecommunications

Websites

• Twitter

Lisa Qualls’s Summary

I am a proven and energetic leader making the strategic vision a reality by employing a unique skill-set including technology integration/migration, sales, customer advocacy, product/solution development & program mgmt. Utilizing my innovative problem solving skills, I create structure/processes that can achieve scale and utilize resources in an efficient manner while eliminating cost and bureaucracy. I embrace diversity and enjoy working cross-functionally, challenging myself & others to evaluate new/improved ways to create and implement solutions with the customer always our first priority. I establish clear expectations and manage team members to exceed through teamwork, empowerment, & accountability.
Creating a winning culture is imperative and begins with clear communication and by defining meaningful and relevant key performance indicators. Previous team results include: increased sales pipeline from $150M to $1.4B; developed upstart PMO office responsible for 20+ projects worth $100M; improved sales win rate by 40% within 1 yr; identified/mitigated $12.5M program risk; and extensive C-level interaction experience.

Lisa Qualls’s Specialties:

*Internal/external communication skills (including presentations for employees, BoD, strategic customers, analysts, & investors)
*Managed Solutions & Outsourcing solution development including 3rd party mgmt.
*Employee program leadership experience including new college hire development, mentorship, diversity & community relations
*Broad network/IT, product, project management & sales experience including work in wireless, data (IP, Frame Relay, ATM), cable & VoIP platforms

Lisa Qualls’s Experience

• Co-founder and Chief Development Officer

  LightThread, LLC

  (Management Consulting industry)

  October 2008 — Present (1 year 2 months)

  At LightThread we have over 50 years combined high-tech and Fortune 100 experience with significant accomplishments to back-up our claim that we make a difference to bottom line results. We have delivered double digit revenue growth, we have saved companies millions of dollars and we have taken a multitude of $100M+ products and services to market. We aren’t a company about marketing spin; we are about delivering a real and quantifiable business impact.
  
  We are dedicated to helping small and mid-size businesses improve and grow their profitability. We introduce companies to innovative cost-effective business practices utilizing web 2.0 technology such as; social media applications (Facebook, LinkedIn, Twitter, Blogging, FriendFeed, etc), SEO, sentiment monitoring and online project management & collaboration tools. In addition, we offer our intellectual capital to strengthen your leadership team with our Virtual CXO services.

• Executive Staff Manager to the Chief Network Officer

  Sprint Nextel

  (Public Company; 10,001 or more employees; s; Telecommunications industry)

  November 2006 — April 2008 (1 year 6 months)

  Led the design, assessment, development and implementation of leading edge programs for all 12,000 Network Services associates. Responsibilities included; managing three cost centers with budgets $15M+, coordinating top 100 executive team, creating/driving development & recognition initiatives, consulting on all internal/external communications and leading national community service initiatives.

• Manager

  Sprint

  (Public Company; 10,001 or more employees; FON; Telecommunications industry)

  April 2004 — November 2006 (2 years 8 months)

  *Created highly motivated Business Opportunities team that embraced a sense of urgency, strong teamwork and customer focus. Team successes included managing a custom opportunities pipeline worth $400M+ in total contract value, delivering a road-show to gain cross-functional understanding/alignment, and establishing metrics/trending that led to performance improvement.
  *Managed an upstart Program Management Office responsible for managing 20-plus projects simultaneously delivering a next generation network supporting Cable and Voice over IP (VoIP) services. Program was delivered within schedule (less than one year), cost ($100M+ budget) and customer expectations (exceeded sales expectations).
  *Successfully managed employees with varying levels of experience and skills including contracted labor. Maintained a positive working environment for employees by establishing clear expectations, consistent coaching/feedback and celebrating key milestones.

• Custom Solution Integrator

  Sprint

  (Public Company; Telecommunications industry)

  2002 — 2004 (2 years )

  *Key member on the custom solution integration team that more than doubled wireline and mobility solution sales ($68M to $140M), grew total contract value pipeline from $150M to $1.4B and improved custom solution win rate by 40% within one year.
  *Outstanding success in building and maintaining relationships with key corporate decision makers, establishing large volume, high-profit accounts with excellent total wallet and retention opportunities.
  *Created solutions and associated cost models that introduced Outsourcing and Wireless/Wireline opportunities and were adopted as benchmark solutions throughout the organization.

• Network Project Manager

  Sprint

  (Public Company; Telecommunications industry)

  2000 — 2002 (2 years )

• Customer Change Mgmt

  Sprint

  (Public Company; Telecommunications industry)

  1998 — 2000 (2 years )

Additional Information

Lisa Qualls’s Websites:

• Twitter

Lisa Qualls’s Interests:

Learning new ways to manage a business and make clients happy Speaking at conferences Sports, both playing and watching Having fun and sharing laughter with others

Lisa Qualls’s Groups:

Member of the Social Media Club of Kansas City
Member of the Project Management Institute (PMI)
ASA Umpire

•    Sprint Alumni Network
•    Women 2.0
•    On Startups - The Community For Entrepreneurs
•    Aji Collegians
•    Friends of Kansas City
•    Marketing 2.0 Technology (Over 3400+ Members)
•    START-UP
•    Telecom Jobs
•    Tweeple
•    Project Management Group
•    SPRINT NEXTEL CONNECTIONS GROUP
•    Kansas City Royals Baseball Club Fans
•    Linked to KC
•    Future Social Media
•    Kansas City Entrepreneur Network
•    Highlight Midwest
•    Kansas City Interactive
•    KC PMI Professional Development Days 2009
•    Thinking Bigger Business Media, Inc.
•    Kansas City Social Media Club
•    Canal Solutions - Recruiting & Business Solutions
•    Mobility and Social Media
•    KC UX
•    Kansas City Small and Medium Business Technology

Lisa Qualls’s Honors:

Received multiple Sprint Values Excellence awards in 2007 recognizing leadership, performance, providing above & beyond support and exceeding expectations
Circle of Excellence Annual Award Nominee recognizing exceptional management performance - 2006
Project Management Professional (PMP) certification - 2005
Extraordinary Excellence Achievement award recognizing tremendous initiative in pursuit of excellence, project accomplishment, and teamwork - 2002