
President at The Vianova Group: People > Profit > Planet
Greater San Diego Area

President at The Vianova Group: People > Profit > Planet
Greater San Diego Area
With over 25 years of small business and corporate experience combined with over 15 years of community service involvement, Frank brings a unique experience and perspective to his role as a consultant. He began his corporate career at a world-class Fortune 100 corporation, where he managed a single retail travel location and quickly rose to manage teams and strategic projects on a national level.
His work experience includes positions in consumer and business sales, account management, people leadership, employee development, service quality and strategic business planning. In all his roles, Frank has used his strengths in developing creative solutions to complex problems, organizing resources to achieve goals, building relationships and inspiring colleagues to become involved in their communities.
Some of the organizations he has worked and consulted with include: American Express, San Diego Performing Arts League, San Diego Youth & Community Services, Fenway Community Health Center, Boston Conservatory, Groovy Like a Movie, AIDS Action Committee of Massachusetts, San Diego Human Dignity Foundation, Alliance Healthcare Foundation and Pasadena Unified School District.
In 2001, Frank received the Community Service Award from San Diego LGBT Pride for his role as project creator and leader of the Shared Heart Youth Center Project to benefit the Hillcrest Youth Center. He is also a recipient of American Express' 150 Great Citizens Award and the American Express Chairman's Award for Quality.
Frank is also a LEAD San Diego graduate. Described as a "Master's Degree" on San Diego, LEAD San Diego trains regional civic leaders through its nine-month curriculum in leadership development. Established in 1981, LEAD San Diego is one of the oldest and most prestigious community leadership organizations in the nation and is highly regarded throughout the greater San Diego region.
Project & Event Management, Small Business Development Services, Graphic & Web Design, Markeing & Business Planning, Process Improvement, For Profit/Non-Profit Collaboration Projects, Management Development Coaching, Nonprofit Consulting Services, Social Enterprise, Grant Writing, Strategic Planning, Board Development Coaching & Consulting
(Management Consulting industry)
July 2008 — Present (2 months)
Envision. Engage. Transform.
We help companies design and implement cutting-edge, socially-strategic, triple-bottom line business strategies.
Corporate Social Responsibility (CSR) Services:
> CSR strategy design, implementation and evaluation
> True Impact®: business and social ROI measurement
> Employee engagement programs
> Strategic business and nonprofit collaborations
> Community relations support
> Cause branding and marketing
Deliver your brand promise - passionately, purposefully and profitably.
(Management Consulting industry)
October 2005 — Present (2 years 11 months)
Founded Project Designworks, a boutique management consulting firm headquartered in San Diego, CA. Core services and solutions designed to transform the way organizations and their people develop and manage special projects, events and critical initiatives; thus, enabling them to make a positive and measurable impact in the marketplace, the workplace, the community and on the environment.
(Public Company; 10,001 or more employees; Leisure, Travel & Tourism industry)
August 1998 — December 2004 (6 years 5 months)
Managed multiple revenue generation, cost reduction, quality, and operational effectiveness projects supporting the small business travel division. Provided direct support to the division vice president with the implementation of strategic plans and as a contributing member of the division’s leadership team. Managed a team of project coordinators and business analysts.
(Public Company; 10,001 or more employees; AXP; Financial Services industry)
October 1997 — August 1998 (11 months)
Managed team of 98 employees in 6 phone centers with an annual sales volume of $40 million in leisure travel sales. Led process redesign teams resulting in substantial improvements in customer and employee satisfaction as well as shareholder results. Achieved high performance scores in integrating diversity, demonstrating integrity, coaching and developing staff and driving results.
(Public Company; 10,001 or more employees; AXP; Financial Services industry)
June 1994 — October 1997 (3 years 5 months)
Managed over 100 Commission Sales Representatives accounting for over $15 million in leisure and group travel sales annually. Increased net revenue 31% over prior year and revenue/sales ratio from 11% to 13% adding an additional $80,000 to net income.
(Public Company; 10,001 or more employees; AXP; Financial Services industry)
August 1990 — July 1994 (4 years)
Report to Regional Director with full accountability for a full-service travel office in the upscale Back Bay area of Boston with four satellite locations, and 12 employees, and annual sales volume of $16 million.
Vistage
Net Impact
LEAD San Diego
Greater San Diego Business Association
Social Enterprise Institute
Social Enterprise Alliance, San Diego Performing Arts League, GLAAD
Community Service Award from San Diego LGBT Pride (2001
American Express' 150 Great Citizens Award
American Express Chairman's Award for Quality
American Express Presidents Club (2000, 2002)