
Emerging Markets Director (South Asia Consumer) at Dell
Singapore

Emerging Markets Director (South Asia Consumer) at Dell
Singapore
Marketing, sales & business development professional with 18 years in IT & other industries in Asia Pacific markets.
Managing culturally diverse teams, managing a Business Group P&L, developing emerging markets, channel sales, channel marketing, customer marketing & product management.
(Public Company; DELL; Information Technology and Services industry)
March 2009 — Present (10 months)
Leading a team of ten Sales & Marketing Managers running consumer & SMB distribution business for notebooks & desktops in Thailand, Vietnam, Pakistan, Bangladesh, Sri Lanka, Cambodia & Nepal. Achieved 111% of Q2'10 revenue target with 144% quarter-on-quarter growth and 145% of Q3'10 revenue target with 87% quarter-on-quarter growth.
(Public Company; DELL; Computer Hardware industry)
October 2008 — February 2009 (5 months)
Leading a team of four Business Development Managers to achieve revenue, margin & market share targets in desktops, notebooks, workstations, software, peripherals & services for small & medium businesses in India, Malaysia, Singapore, Thailand, Philippines, Indonesia, Vietnam & Pakistan. Working with Sales, Brand Marketing, Segment Marketing, Channel Marketing & Business Planning to define & drive quarterly & monthly product lineups, pricing plans & product programs for direct customers and channel partners. Running India & South Asia Bid Committees together with Pricing & Finance to approve special discounts for competitive bids. Supporting internal and external brand awareness.
(Public Company; 10,001 or more employees; HPQ; Information Technology and Services industry)
January 2005 — September 2008 (3 years 9 months)
Grew Personal Systems Group (PSG) revenue 2.2 times & gross margin 2.7 times from Q105 to Q208 in Asia Emerging Countries (AEC). Expanded team from 8 to 34 members running customer sales, partner sales, product management, segment marketing & partner marketing in Vietnam (until Oct 07), Pakistan, Sri Lanka, Bangladesh, Brunei, Nepal, Cambodia & Maldives. Led development of Vietnam Growth Plan 2007-09 (executed FY07 with 93% revenue growth) & Pakistan Growth Plan 2008-10 (executed 1H08 with 78% revenue growth).
o AEC Awards: ◊ Q407 Record Revenue/Gross Margin ◊ Best Q307, Q106 & Q405 Business PC Market Share Growth in Asia Pacific/Japan (APJ) ◊ Best Q406 Business PC SMB Market Share Growth in APJ
o Vietnam Awards: ◊ Second Highest Q207 PSG Revenue Growth in APJ ◊ Highest FY06 PSG Revenue Growth in APJ ◊ Best Q106 Business PC SMB Market Share Growth in APJ.
o Vietnam/AEC Awards: Q207 & Q307 Record Revenue/Gross Margin.
(Public Company; 10,001 or more employees; HPQ; Information Technology and Services industry)
April 2003 — December 2004 (1 year 9 months)
Achieved 105% of 2H03, 120% of 1H04 & 113% of 2H04 Commercial PC revenue targets in India, Hongkong, Korea & New Zealand. Led 3-member team in developing Asia Pacific Commercial PC business strategy. Process-managed annual business planning and semi-annual marketing fund allocation. Led Commercial PC Strategic Go-to-Market Initiative in Asia Pacific. Represented Commercial PC Business Unit at Asia Pacific Commercial Channel & SMB Councils. Scoped & executed Commercial PC element of Microsoft & Intel alliance programs.
(Public Company; 10,001 or more employees; HPQ; Information Technology and Services industry)
May 2002 — March 2003 (11 months)
Led 31-member team in Distributor Sales, Reseller Sales & Channel Marketing to achieve 108% of 2H02 sales target for commercial PCs, notebooks, servers, printers & storage products sold through two-tier distribution channel. Managed Channel Health Program & Channel Development Fund. Worked to integrate HP & Compaq commercial channel structures, policies & programs across product categories.
◊ Member of Channel Reseller News India Reseller Awards 2003 Advisory Panel ◊ Nominated by Channel Times as HP’s representative in Channels’ Favourite Manager Survey 2002.
(Public Company; 10,001 or more employees; HPQ; Information Technology and Services industry)
October 2000 — April 2002 (1 year 7 months)
Achieved 113% of 1H02 sales target in volume products through our four pan-Asia Pacific Distributors. Worked with product sales, business operations, finance & credit functions to resolve growth inhibitors. Standardised partner business review & planning processes across Asia Pacific. Co-led projects in Distributor consolidation & supply-chain reengineering under Volume Partner Reinvention Plan.
◊ Member of HP Asia Pacific Partner Advisory Board.
(Public Company; 10,001 or more employees; HPQ; Information Technology and Services industry)
August 1999 — September 2000 (1 year 2 months)
Led team of four Business Managers, a Technical Marketing Manager and a Business Analyst through two rounds of functional restructuring with record revenue & net profit performance in network data storage products. Liaised with Worldwide Product Divisions in Bristol & Greeley to develop & implement semi-annual business plans across Asia Pacific countries.
(Public Company; 10,001 or more employees; HPQ; Information Technology and Services industry)
November 1998 — July 1999 (9 months)
Recruited and led a team of four Business Development Managers to achieve 62% revenue growth in data storage products across Asia Pacific.
(Public Company; 10,001 or more employees; HPQ; Information Technology and Services industry)
September 1997 — October 1998 (1 year 2 months)
Achieved 72% revenue growth in data storage products in Australia, Korea, New Zealand, Malaysia, India, Indonesia & Vietnam. Developed & implemented quarterly marketing plans together with Country Business Managers and Asia Pacific Product Managers.
◊ HP Asia Pacific High Achievers Club 1997 for Marketing Excellence ◊ Plaque for outstanding contribution to HP Australasia data storage business.
(Public Company; 10,001 or more employees; HPQ; Information Technology and Services industry)
July 1996 — August 1997 (1 year 2 months)
Achieved 49% revenue growth in data storage products & printing consumables in India. Won approval for strategic India investments by Worldwide Product Divisions in Corvallis, Bristol & Boise and by Asia Pacific Marketing Centres in Singapore.
◊ Led India from No 6 to No 2 country position in HP Asia Pacific network storage revenue.
(Public Company; 10,001 or more employees; HPQ; Information Technology and Services industry)
July 1995 — June 1996 (1 year )
Designed and implemented channel incentive programs for peripherals & personal systems. Project-managed 5-city new product introduction events targetting resellers, endusers & press. Championed Reseller Registration Program that brought 135 indirect channel partners countrywide under HP banner.
◊ HP Asia Pacific High Achievers Club 1996 for Marketing Excellence.
(Privately Held; 501-1000 employees; Marketing and Advertising industry)
January 1995 — June 1995 (6 months)
Recommended advertising strategies for prospective international clients. Analysed relevant markets & brands in collaboration with DDB Needham affiliate offices worldwide, interviewing industry experts & mediapersons and organising field research. Supervised a Business Development Executive.
Contributed to & participated in agency pitches to Cadbury Schweppes, Anheuser Busch & SC Johnson Wax that won us the Canada Dry, Budweiser & Raid accounts.
(Privately Held; 501-1000 employees; Marketing and Advertising industry)
July 1994 — January 1995 (7 months)
Presented agency credentials in advertising, direct mailing, sales promotions, public relations & brand research to multinational entrants to India (General Motors, Nike, Levi Strauss, LG etc). Presented industry reviews to Volkswagen, McDonalds, Helen Curtis & Alberto Culver.
(Public Company; 10,001 or more employees; BAY; Pharmaceuticals industry)
September 1993 — January 1994 (5 months)
Responsible for product management in rubber chemicals sold to 13 tyre companies and more than 250 nontyre manufacturers nationwide. Supervised a Marketing Coordinator.
(Public Company; 10,001 or more employees; BAY; Pharmaceuticals industry)
July 1992 — August 1993 (1 year 2 months)
Supported sales operations in rubber chemicals through forecasting, industry sizing, tracking competitive activities, monitoring sales performance of 5 branches and planning distribution & movement of stocks.
◊ Part of 5-member team that was ranked 12th among 80 worldwide subsidiaries in Bayer International Management Simulation Contest 1993.
(Public Company; 1001-5000 employees; Chemicals industry)
July 1991 — June 1992 (1 year )
Graduate Diploma , Management , 2006 — 2007
2001 — 2001
PGDM , Marketing Management , 1989 — 1991
B Tech , Chemical Engineering , 1983 — 1988
Higher Secondary Certificate , Science , 1980 — 1982
Secondary School Certificate , 1970 — 1980
Distance running
Dell Long-Term Incentive Award for 2009. HP Corporate Stock Incentive Awards for 1996, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006 & 2007.