
VP, Client Services at Griffith Holdings, Inc. (GHI)
Cleveland/Akron, Ohio Area

VP, Client Services at Griffith Holdings, Inc. (GHI)
Cleveland/Akron, Ohio Area
Griffith Holdings, Inc. (GHI) is a holding company comprised of eleven privately-held firms in eight industries serving more than 5,200 clients worldwide. With staff on four continents and 400 business partners distributing GHI’s 90+ products and services, GHI’s mission is helping companies connect smarter™ to their markets, people, products, and processes through a myriad of communications and technology solutions. GHI’s branded companies span industry sectors ranging from high technology, telecommunications, e-commerce and software, to marketing and interactive new media agencies, real estate, entertainment, and micro-financing.
Whether clients use the internet, telephone, and/or traditional marketing services to reach their audiences, GHI's technology and communications solutions Connect their brands, people, products, and processes to their markets. Smarter. GHI’s companies consist of wholly-owned subsidiaries and managed third-party enterprises.
Pay Per Click advertising campaigns using Google Adwords, Yahoo, and MSN.
IT Management using Microsoft, Citrix, Cisco & IBM products.
(Privately Held; 11-50 employees; Internet industry)
June 2007 — Present (1 year)
Mr. Pete Radke brings 15 years of high technology experience to Griffith Holdings. As Vice President of Client Services, Pete is responsible for providing management leadership to GHI’s seven business units. Mr. Radke aids in developing the companies’ 27 person staff, 30+ internet properties, 90+ products and services, working with more than 400 partners worldwide.
As General Manager of GHI Telecom Services, Pete leads more than 200 telecom partners supporting more than 4,000 data, voice, and IP clients. Within GHI Internet Services, Pete is focused on product development, channel management, and growing its Search Engine Marketing Practice. Within weeks of coming on board, Pete developed, branded, and deployed GHI’s Quick Start PPC Pay-Per-Click advertising solution using Google Adwords, Yahoo, and MSN. As an experienced business manager, Mr. Radke has extensive experience in applying technology and continuous process improvement techniques to achieve desired solutions.
(Privately Held; 11-50 employees; Information Technology and Services industry)
2005 — 2007 (2 years)
Developed and implemented a successful go-to-market plan for a three tier managed service practice. Created specific pricing and marketing campaigns to target and educate prospects and customers. Created and lead internal training sessions on various network management software. Met with prospects, customers, media and presented at international conferences to communicate the benefits of managed services. Managed all key performance indicators of managed service services offerings including business development, implementations, and quality of service. Developed and managed telemarketing and pay per click advertising campaigns.
(Privately Held; 51-200 employees; Management Consulting industry)
2003 — February 2005 (2 years)
Responsible for all IT, production scheduling, purchasing, and marketing activities. Established true location-independent, global network operations center by implementing new gigabit LAN backbone, WiFi, Cisco VPN, multiple remote access solutions, Redundant dedicated internet access, centralized disaster recovery and a fleet of email/web enabled smart phones. Deployed CRM, ERP, and 3D CAD systems, and re-engineered core business processes. Managed 50 domains and 6 discrete websites, including a sales extranet portal, SEO, and Email campaigns efforts. Successfully migrated one LAN to an ASP model, resulting in dramatically lower TCO, increased reliability, security, and scalability while simplifying technology costs to a fixed monthly expense. Reported directly to the CEO with five direct reports.
(Privately Held; 11-50 employees; Information Technology and Services industry)
1999 — 2003 (4 years)
Consulted with clients to plan, design, and implement LAN\WAN solutions such as network optimization, E-mail, proxy servers, firewalls, and server based computing. Maintained multiple ERP programs including Vantage, Visual Manufacturing, MAS90 and other business systems. Managed multiple, simultaneous accounts, coordinating consultant teams to various projects.
(Privately Held; 201-500 employees; Automotive industry)
1994 — 1999 (5 years)
Responsible for the implementation of a pre-integrated ERP manufacturing software system named TCM including all back-office applications, MRP, & shop floor. Coordinated all training, prototyping and support of ERP system. Managed all technical aspects of Ethernet deployment. Reorganized communications utilizing E-mail, desktop faxing, modem sharing, remote access, Internet access, and EDI. Re-negotiated long distance telephone contracts saving 12% of annual costs. Designed a 45 thousand square foot stamping facility expansion using computer simulation of workflow. Justified $6MM expansion cost with $13MM savings over 3 years.
(Government Agency; 51-200 employees; Management Consulting industry)
1992 — 1994 (2 years)
Developed, analyzed and implemented manufacturing plant layouts through the use of computer simulation, product flow analysis, family of parts identification, and work cells. Interfaced with clients and vendors to justify, design, and execute complex material handling projects and automated manufacturing solutions. Educated client’s upper management of recent technology applications and manufacturing concepts.
(Government Agency; 5001-10,000 employees; Aviation & Aerospace industry)
1988 — 1992 (4 years)
Utilized the Propulsion Systems Laboratory to install, test, and troubleshoot aircraft engines and related instrumentation. Typical assignments included design and repair of hydraulic, pneumatic, and exotic-gas systems. Utilized instrumentation, hydraulics, welding, machining, technical prints, and computers to setup and perform military certification of aircraft engines.
Mechanical Engineering 1988 — 1995
Soccer
Sales & Marketing Executives of Cleveland (www.smecleveland.com),
American Marketing Association - Cleveland Chapter
SME Business Connect (smecdtbc.googlepages.com),
SME Toastmasters (smectm.googlepages.com),
Northern Ohio Information Technology Roundtable (www.noitr.org),
Cleveland Professional 20/30 Club (www.cleveland2030.com),
NEOSA, Team NEO
Cleveland AMA
CompTIA Network+ Certified Professional (Net+)
Citrix Certified Administrator (CCA)
Microsoft Windows Certified Product Specialist (MCP)
The King's Academy High School Senior Class President