
Technical Support Specialist at DCANet
Greater Philadelphia Area

Technical Support Specialist at DCANet
Greater Philadelphia Area
I am currently looking to find a work environment that will be challenging, that will utilize my current skill set as well as enhance it, and that will broaden my understanding of Web application development and maintenance. I enjoy collaborating with others to produce a product that everyone can be proud of, so good team work is very important to me.
I have a good foundation, now I'm looking to build my house on it.
XHTML, CSS, JavaScript, PHP, Java, MySQL, Oracle, Photoshop, Dreamweaver, MS Office
(Computer Networking industry)
September 2008 — Present (1 year 3 months)
Provide telephone and e-mail support to clients. Identify problems, troubleshoot and provide advice to customers. Coordinate with other technical support levels to resolve problems. Configure networking equipment for clients.
(Internet industry)
August 2006 — March 2009 (2 years 8 months)
A web site about craft brewed beer
(Public Company; 10,001 or more employees; SI; Medical Devices industry)
February 2008 — June 2008 (5 months)
(Media Production industry)
November 2007 — May 2008 (7 months)
Redesigned the UDReview.com logo and website.
(Privately Held; 5001-10,000 employees; Medical Devices industry)
May 2007 — November 2007 (7 months)
Created a GoogleMaps application for Corporate Logistics.
(Non-Profit; 11-50 employees; Sports industry)
February 2007 — July 2007 (6 months)
Bachelor of Science , Computer Science - Internet Applications , 2003 — 2008
Web Design, Web Development, Web Applications, Web Usability, User Interfaces, Military History, Football, Baseball, Basketball, Skateboarding, Heavy Metal Music, Drums, Craft Beer, and PLAYSTATION3.