Jorge A. Picaza

Current

• Development Manager at Global Interface Consulting

Past

• Project Manager/U.A.T. Manager/Senior Trainer at Expert Real Estate Services, Inc.
• Project Manager / Database Developer at ABN AMRO Mortgage Group, Inc.
• Marketing Account Manager at openBook Technologies, Inc.

• Operation Technician at Pearlson Development Corporation
• U.A.T. Manager / Operations at InterAction Media Corporation

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Education

• Purdue University

Recommended

2 people have recommended Jorge A.

Connections

49 connections

Industry

Information Technology and Services

Jorge A. Picaza’s Summary

Bilingual (English and Spanish). United States citizen. Culturally competent and well traveled throughout the United States, Europe, Latin America and the Caribbean. Open to travel or relocation opportunities.

Hardware: Technical experience with Intel, IBM and AMD microprocessors, Apple computers and products, Linksys, D-Link, NetGear routers (ethernet or wireless), 3com phones, Hewlett Packard, Epson, and Lexmark printers, Motorola, Belkin, Farallon, Logitech in addition to other products.

Software: Fluent in Microsoft Windows operating systems (95/98/2000/XP/Vista), Apple operating systems (7.0 – 10.5.7), Unix, Palm OS, and several software applications, including: Microsoft Office Suite (Word, Excel, PowerPoint, etc...), Project, Visio, SharePoint, Macromedia, Adobe (Acrobat, Photoshop, Illustrator, InDesign) and FileMaker Pro.

Jorge A. Picaza’s Specialties:

Project Management, Process Improvement, Training and Development, User Acceptance Testing, Database Development, Call center management, Marketing, Web site creation,

Jorge A. Picaza’s Experience

• Development Manager

  Global Interface Consulting

  (Privately Held; Information Technology and Services industry)

  March 2009 — Present (5 months)

  Global Interface Consulting (GIC) is a division of GIG Sigma, LLC.
  GIC is an international consulting firm focused on delivering advisory services to the mortgage banking industry.
  
  Currently involved in a project for a top 5 Canadian mortgage lender where we are benchmarking the IT department versus US peers and restructuring in an effort to lower costs and improve efficiency.

• Project Manager/U.A.T. Manager/Senior Trainer

  Expert Real Estate Services, Inc.

  (Privately Held; 51-200 employees; Financial Services industry)

  January 2005 — November 2006 (1 year 11 months)

  As Project Manager, managed executive-level, business development projects, including: corporate launch, human resources, disaster recovery, multimedia advertising and marketing. Integrated Six Sigma methodologies to define and improve efficiency upon job-specific and departmental processes.
  
  Planned, designed, developed and maintained “ROSS” (Realty Operating SyStem, later renamed to “MyExpert”). Tested software regularly while reporting issues to developers and updating procedures used in training.
  
  As Webmaster, planned, designed, developed and maintained corporate Internet and Intranet sites relating to real estate, mortgage and title.
  
  As SharePoint Administrator, documented corporate events, compliance procedures and processes, which were duplicated, distributed and posted on the Intranet (using SharePoint) daily.
  
  As Senior Trainer, researched and developed training material dealing with all aspects of human resources, technology, real estate, mortgage and title.

• Project Manager / Database Developer

  ABN AMRO Mortgage Group, Inc.

  (Public Company; ABN; Banking industry)

  January 2003 — January 2005 (2 years 1 month)

  Researched and reported the practicality and transition of an existing mortgage loan origination system, "Closer", to a feature comparison of competing systems (S.U.M.O.). Managed a group of S.M.E. (Subject Matter Experts) throughout the testing period.
  
  As Database Developer, planned, designed and developed FileMaker Pro fully integrated databases, “PeZ” (Personnel Zone), which incorporated: human resources (payroll, commission, incentive, evaluation, training, tracking, security), interactive building mapping, disaster recovery and inventory control. Also, planned, designed and developed “ProTrac”, a multi-tier project management tool.
  Successful implementation included defining rules, designing the logical engine, creating the price/product structure, testing (beta, UAT, QA and final) and multiple subsequent enhancement releases.

• Marketing Account Manager

  openBook Technologies, Inc.

  (Privately Held; 1-10 employees; Online Media industry)

  July 2000 — December 2002 (2 years 6 months)

• Operation Technician

  Pearlson Development Corporation

  (Privately Held; 1-10 employees; Information Technology and Services industry)

  July 1997 — December 1999 (2 years 6 months)

• U.A.T. Manager / Operations

  InterAction Media Corporation

  (Privately Held; 11-50 employees; Media Production industry)

  July 1994 — October 1997 (3 years 4 months)

  Coordinated a $10 Million national launch of interactive, multimedia kiosks, “I.K.E.” (the Interactive Kiosk Experience), on college campuses across the United States. Managed a department of 10 software testers. Documented and reported the user acceptance testing findings of the software used, including:
  Macromedia Director and Timbuktu Pro Remote. Analyzed and documented the kiosk hardware manufacturing process.
  
  Traveled nationally to kiosk installation locations to manage the arrival and inspect the integrity of the shipments. Installed the segmented kiosk, which included: 3 monitors, 3 ethernet modems, 4 multi- operating system computers and an RJ-11 telephone connection. Documented the installation procedure for
  training purposes. Improved the installation procedures to simplify the process, reducing the necessary manpower for each installation from 3-man to 1-man. Marketed and managed the kiosk’s grand opening ceremony. Repeated this process twice a week.

Jorge A. Picaza’s Education

• Purdue University

  Bachelor of Science in Organizational Leadership and Supervision , Organizational Leadership and Supervision , 2000 — 2003

  Relevant training and coursework:
  • Human Resource Staffing and Issues
  • Labor/Management Relations
  • Training and Development Methods
  • Conflict Management
  • Gender and Diversity Management
  • Six Sigma Concepts
  • Occupational Safety and Health
  • Technical Writing
  • Accounting and Cost Analysis
  • Public Speaking

  Activities and Societies:

  2002: Publisher - Organizational Leadership Association
  
  2002: O.S.H.A. certification in General Industry Safety and Health
  U.S. Department of Labor, West Lafayette, IN, USA

Additional Information

Jorge A. Picaza’s Groups:

•    ABN AMRO Bank
•    Purdue Alumni
•    ABN AMRO Sunrise Operations

Jorge A. Picaza’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• expertise requests
• reference requests
• getting back in touch