
Senior Pre-Sales Consultant (CRM & BI ) at Pythagoras Communitcations Limited
Reading, United Kingdom

Senior Pre-Sales Consultant (CRM & BI ) at Pythagoras Communitcations Limited
Reading, United Kingdom
It's in the Detail
A professional photographer has learned how to see. we see pictures everywhere. We visually break everything we see down into simple elements and capture each element in it's own right.
"Photographing love takes skill, by isolating the unwanted noise of the day and taking those moments you'll remember. It's what you leave out that makes special images "
(Privately Held; Information Technology and Services industry)
June 2007 — Present (2 years 6 months)
Working on Microsoft, Sage & SalesLogix CRM & Business Intelligence (QlikView) opportunities, within Fin, Retail, Manu and Tech Sectors
(Photography industry)
2007 — Present (2 years )
(Photography industry)
2007 — Present (2 years )
(Photography industry)
March 2006 — Present (3 years 9 months)
I am able to offer a variety of exciting wedding photography packages, a fully bespoke service, or a combination. With this approach we aim to appeal to those wanting something that bit extra special, as well as those requiring a more 'guided', straightforward service.
See website for more pictures and information.
(Photography industry)
April 2005 — June 2007 (2 years 3 months)
GoldMine and Heat Consultant to provide advice, direction, planning, training and implementation on GoldMine CRM and HEAT (FrontRange products) and its associated modules, surrounding technologies and databases to new and current ERP customers.
I am involved with everything from full analysis of the customer’s requirements, documentation, 3rd line support and general assistance if issues arise.
Role Requirements:
o Goldmine CRM certification
o HEAT certification
o Microsoft SQL server Database / Cluster skills
o Microsoft Windows 2000/3 Server/ Active Directory GP/LDAP
o Microsoft Exchange 2000/3 Server
o Network operating systems – Novell or Windows Servers
o Network protocols - TCP/IP, IPX, NETBIOS, NETBEUI
o UK/European travel
(Computer Software industry)
September 2003 — April 2005 (1 year 8 months)
Administer Windows systems. Evaluate new technologies & tools, test & install new Windows Server systems hardware & software. Design, develop and maintain 130+ SQL server CRM relational databases and 70+ CRM websites and portals, based on their CRM system (http://www.salespoint.ws/) with integrated virtual warehouse (http://www.advantagevls.ws/) and call centre (internal Application). E-Newsletter CRM support. Provide pre-sales support, internal call centre and Client facing 3rd line support.
(Public Company; 1001-5000 employees; TER; Semiconductors industry)
January 2000 — September 2003 (3 years 9 months)
Design and support the hardware (custom built PC) and software for our end to end call centre testing application. Testing the hardware/application in various environments including BT’s testing lab in Martlesham, Telus (Canadian telecoms company), and our labs in Chicago (Proof of Concept). Support sales with pre-sales technical knowledge, demonstrations (RFI’s, RFP’s), call centre training and competitive analysis.
(Privately Held; 1001-5000 employees; Computer Networking industry)
May 1999 — January 2000 (9 months)
(Privately Held; 201-500 employees; Information Technology and Services industry)
October 1994 — May 1999 (4 years 8 months)
(Electrical/Electronic Manufacturing industry)
August 1994 — September 1994 (2 months)
(Chemicals industry)
1992 — 1994 (2 years )
HNC , Business & Finance , 1988 — 1991
HNC , Computing , 1988 — 1991
Wedding Photography
Microsoft - Dynamics CRM Pre-sales
Microsoft - Demo 2 Win
Microsoft - Implementing and Maintaining a Microsoft SQL 2005 (12/06)
FrontRange FrontRange Foundation I (ITSM) (01/07)
FrontRange Foundation II (ITSM) (01/07)
FrontRange Foundation Business Process Management (BPML) (03/07)
HEAT Administration I (01/06)
HEAT Administration II (Certified Professional) (01/06)
HEAT Best Practices for Administrators (01/06)
HEAT Plus Knowledge (05/06)
GoldMine Administration I (Certified Professional) (06/06)
GoldMine - GoldSync
TQM concepts
Orientation SDCA
ET and BRT guidelines
QIT diagnosis
Voice Of the Customer - guidelines and principles
Leading/sponsoring teams
Sponsor process workshop
7 Step voice of the process
9 step managing teams workshop
Nortel Certified Support Specialist (NNCS)
Objective Sales procedures
Nortel NNCS Basic Networking
Nortel NNCS Intermediate Network Design
Objective Support Techniques