Phil Schaefer

Current

Systems Engineer at Sandberg, Phoenix & von Gontard

Past

Computer Support Technician at St. Louis College of Pharmacy
In-House Service Technician at computype

Education

Southwestern Illinois College

Recommended

4 people have recommended Phil

Connections

103 connections

Industry

Information Technology and Services

Phil Schaefer’s Summary

Experience:
-Over 7 years experience in the Information Technology and Services field
-Specializing in Windows Desktop and Server Administration
-Continuing growth and education in server administration

Goals:
-MCITP
-MCSA
-MCSE

Phil Schaefer’s Specialties:

-Very Knowledgeable in System and Network troubleshooting
-Personable and customer service oriented
-Very Flexible Schedule
-Passion for Information Technology

Phil Schaefer’s Experience

Systems Engineer

Sandberg, Phoenix & von Gontard

(Privately Held; Law Practice industry)

December 2006 — Present (2 years 8 months)

-Primary backup to the Senior Systems Engineer
-Develop and maintain system images using Ghost Solution Suite 2 with plans to implement SCCM in 2009
-Prep and deploy new systems
-Prepare proposals and recommendations in response to requests for workstation hardware and software purchases and upgrades
-Monitor and maintain all regularly scheduled network backup operations.
-Serve as helpdesk level II contact with all members of the firm, in the resolution of workstation hardware and software related problems.
-Remote support of satellite office in Carbondale, IL and Edwardsville, IL
-A/V setup for mock trials, depositions, and presentations
-Support Blackberry devices, Palm and Windows Mobile devices, and Blackberry Enterprise Server.
-Maintain Exchange 2003 server
-Assisted with implementation of 5 VMware ESX servers and a dual vault Evault backup solution for disaster recovery
-Implemented a WSUS server to manage updates of firm laptops and desktops.
Computer Support Technician

St. Louis College of Pharmacy

(Higher Education industry)

November 2004 — December 2006 (2 years 2 months)

-Responsible for maintaining ~1500 computers and laptops in a network consisting of mainly Windows XP.
-Hardware and software integration as well as hardware replacement and parts ordering for laptops and desktops.
-User management through active directory.
-Install and instruct students and faculty on use of software and peripherals both remotely and on-site.
-Operation of Copy Center copiers and poster printers.
In-House Service Technician

computype

(Information Technology and Services industry)

2000 — 2003 (3 years)

Responsible for the repair and maintenance of customer machines working with Windows 95, 98, ME, 2000, and XP.

Train new employees and interns from local colleges/universities for work as contracted technicians for local businesses and schools.

Provide in-house, phone, and on-site computer services for customers.

Install and instruct users on use of software and peripherals.

Troubleshoot PC’s and networks.

Run cable and make patch cables for homes and businesses.

Install PC's, software, hardware components, and networking equipment

Belleville Township High School East/Wes, District #201

Responsible for maintaining ~1000 computers in a network consisting of Windows XP, 2000, Me, 98, 95, and Linux systems.

Major duties involve hardware and software integration, server maintenance, and user support.

Provide security measures for workstations, servers, and network

Train new full-time technician as new contracted employee for the school district.

Phil Schaefer’s Education

Southwestern Illinois College

Science , 2006 — 2008

Additional Information

Phil Schaefer’s Interests:

Computers, movies, reading, coffee, politics

Phil Schaefer’s Groups:

St Louis Information Technology Network (STLITNET)
VMware Virtualization & Cloud Computing Group
International Legal Technology Association (ILTA)
Microsoft Certified Professional Network
LinkedWorking St. Louis
St. Louis Chapter of the Association of Information Technology Professionals (AITP)
e-LEGAL