Phil Schaefer

Current

• PC Technician at Sandberg, Phoenix & von Gontard

Past

• Computer Support Technician at St. Louis College of Pharmacy
• In-House Service Technician at computype

Education

• Southern Illinois University, Edwardsville

Connections

51 connections

Industry

Information Technology and Services

Phil Schaefer’s Summary

Experience:
-Over 6 years experience in the Information Technology and Services field
-Specializing in Windows Desktop and Server Administration
-Continuing growth and education in server administration

Goals:
Network + Certification
Security + Certification
VM Ware Certification

Phil Schaefer’s Specialties:

-Very Knowledgeable in System and Network troubleshooting
-Personable and customer service oriented
-Very Flexible Schedule
-Passion for Information Technology

Phil Schaefer’s Experience

• PC Technician

  Sandberg, Phoenix & von Gontard

  (Law Practice industry)

  December 2006 — Present (1 year 10 months)

  -Primary backup to the Senior Systems Engineer
  -Develop and maintain system images
  -Prep and deploy new systems
  -Prepare proposal and recommendation in response to requests for workstation hardware and software purchases and upgrades
  -User management through Active Directory
  -Monitor and maintain all regularly scheduled network tape backup operations.
  -General server check each morning
  -Serve as helpdesk level two contact with all members of the firm, in the resolution of workstation hardware and software related problems.
  -Remote support of satellite office in Carbondale, IL
  -A/V setup for mock trials, depositions, and presentations
  -Support Blackberry devices, Palm and Windows Mobile devices, and Blackberry Enterprise server with Exchange connections.

• Computer Support Technician

  St. Louis College of Pharmacy

  (Higher Education industry)

  November 2004 — December 2006 (2 years 2 months)

  Responsible for maintaining ~1500 computers and laptops in a network consisting of mainly Windows XP.
  
  Hardware and software integration as well as hardware replacement and parts ordering for laptops and desktops.
  
  User management through active directory.
  
  Install and instruct students and faculty on use of software and peripherals both remotely and on-site.
  
  Operation of Copy Center copiers and poster printers.

• In-House Service Technician

  computype

  (Information Technology and Services industry)

  2000 — 2003 (3 years)

  Responsible for the repair and maintenance of customer machines working with Windows 95, 98, ME, 2000, and XP.
  
  Train new employees and interns from local colleges/universities for work as contracted technicians for local businesses and schools.
  
  Provide in-house, phone, and on-site computer services for customers.
  
  Install and instruct users on use of software and peripherals.
  
  Troubleshoot PC’s and networks.
  
  Run cable and make patch cables for homes and businesses.
  
  Install PC's, software, hardware components, and networking equipment
  
  Belleville Township High School East/Wes, District #201
  
  Responsible for maintaining ~1000 computers in a network consisting of Windows XP, 2000, Me, 98, 95, and Linux systems.
  
  Major duties involve hardware and software integration, server maintenance, and user support.
  
  Provide security measures for workstations, servers, and network
  
  Train new full-time technician as new contracted employee for the school district.

Phil Schaefer’s Education

• Southern Illinois University, Edwardsville

  2002 — 2004

Phil Schaefer’s Contact Settings

Interested In:

• career opportunities
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch