
President at Van Hooser Associates, inc.
Clarksville, Tennessee Area

President at Van Hooser Associates, inc.
Clarksville, Tennessee Area
-- Phillip Van Hooser is a leadership consultant, author and frequent keynote speaker
-- Phillip Van Hooser is a former Human Resource professional with two FORTUNE 500 companies
-- Phillip Van Hooser is the author of the popular customer service book, "Willie's Way: 6 Secrets for Wooing, Wowing and Willing Customers and Their Loyalty"
-- Phillip Van Hooser currently serves as the President of the National Speakers Association
-- Phillip Van Hooser is an avid pheasant hunter
Having said that...
My passion and mission is helping people realize and develop their potential to be a great leader.
I believe that leadership is not about position, title or rank. Leadership is the ability to offer service and the willingness to take action.
As an entrepreneur and business owner myself, I understand the complexities of building and sustaining a profitable enterprise. Since 1988, I have successfully developed and marketed customized keynote presentations, training programs, professional consultations and products on leadership and customer service.
The opportunities to work with executives, managers and front-line employees of U.S. and international corporations has given me a bird's eye view of the leadership and customer service strategies that work in business today.
Additionally, I am:
-- Author of "The Leadership Journey," a web-based leadership development series
-- Author of "We Need to Talk," to be released in early 2010.
-- Writer and Producer of "Transformational Leadership & Service" newsletter and podcast
See VanHooser.com for more information.
human resource management in unionized and non-unionized heavy manufacturing and consumer products organizations, strategic direction and oversight for community financial services institution
(Banking industry)
August 2005 — Present (4 years 4 months)
(Professional Training & Coaching industry)
1988 — Present (21 years )
(Professional Training & Coaching industry)
1988 — Present (21 years )
(Professional Training & Coaching industry)
April 1988 — Present (21 years 8 months)
Responsibilities: All aspects of business development and marketing for customized keynote presentations, training programs, and professional leadership/service consultations. Specific activities include authoring and production of supplemental training products in audio, video, CDROM and written formats. Topics include leadership skills, motivation, communication skills, change management, team building and service professionalism. Books Authored by Phillip Van Hooser: You’re Joe’s boy, ain’t ya? (VHA, 1999), It Takes More Than Guts (VHA, 2003), Willie’s Way: 6 Secrets for Wooing, Wowing, and Winning Customers and Their Loyalty (Wiley & Sons, 2005)
(Educational Institution; Higher Education industry)
August 2008 — August 2009 (1 year 1 month)
(Privately Held; 501-1000 employees; Human Resources industry)
1987 — 1988 (1 year )
(Public Company; Machinery industry)
May 1980 — May 1984 (4 years 1 month)
MBA , 1987 — 1989
B.S. Marketing , 1975 — 1979
business writing on leadership and customer service, pheasant hunting, snow skiing
National Speakers Association, Murray State University Alumni Association
Member, Speaker Hall of Fame
Small Business Person of the Year - 2000, Ocala, FL Chamber of Commerce