Manager, Product Management - Location Based Services Platform at NAVTEQ
Frankfurt Am Main Area, Germany
Manager, Product Management - Location Based Services Platform at NAVTEQ
Frankfurt Am Main Area, Germany
As a Manager Product Management I work on defining and developing product strategies, scoping and defining business and functional requirements, and working with internal and external teams on the successful implementation.
I drive success by defining KPIs and reports, tracking results, and generating learnings for continuous improvements.
I'm used to working with teams and clients across borders and time zones.
My expertise also covers CRM based product marketing. I managed the integrated implementation and execution of customer acquisition and retention campaigns across digital and classical channels (Web, e-mail, mobile, dialog mailings, call centers, events, fulfillment, etc).
global collaboration and working with remote teams, client and partner relationship development and management, digital / emerging media, integrated marketing experience - advertising, channel management, dialog and digital
(Public Company; NOK; Information Technology and Services industry)
January 2009 — Present (11 months)
I'm part of the Location Based Services Platform (LBSP) group that is dedicated to define the core services that incorporate NAVTEQ data products and provide them through applications for map display, local search and/or routing. All our products are based on the MapTP technology framework.
I'm currently focusing on the integration of map & location content into the framework.
LBSP is part of NAVTEQ Connected Services and Solutions which is offering customized, white-labeled or co-branded web, mobile and media applications that NAVTEQ delivers to end-users for your customers. Our Connected Solutions build on and "wrap" around our Connected Services and content into complete end-user experiences.
NAVTEQ Connected Services are data feeds (XML, RSS, etc.), and/or web based APIs providing access to our LBS Platform. These services provide our customers with the ability to create and deliver customized solutions that meet their end-users needs.
(Public Company; NOK; Information Technology and Services industry)
August 2007 — December 2008 (1 year 5 months)
In NAVTEQ's Connected Services group I have worldwide product responsibility for consumer facing Internet and mobile products, services, and functionality - this includes the recently acquired Map24 web portal and mobile application (www.map24.com).
(Public Company; 51-200 employees; Marketing and Advertising industry)
September 2006 — August 2007 (1 year )
I was responsible for working with clients on defining web solutions based upon CRM strategies and setting up the agency's actionable analytics offerings.
The CRM side includes the set up of programs for identifying, segmenting and targeted messaging to consumers across digital channels like website, e-mail, media, or mobile.
The analysis offering includes defining KPIs, consulting on the implementation of web analysis tools, using analysis methodologies to generate user and usage insights for optimized user experiences and marketing effectiveness.
Clients included Adidas, Audi, The Coca-Cola Company, Daimler-Chrysler, Nintendo of Europe, Philip Morris International, and 20th Century Fox.
NEUE DIGITALE is a creative agency for digital marketing.
On the very top of the German digital agencies ranking in 2005 & 2006, NEUE DIGITALE was winning new major clients every month and expanding by opening a new office in Berlin in 2007.
NEUE DIGITALE is an Avenue A | Razorfish company.
(Public Company; 501-1000 employees; Marketing and Advertising industry)
2003 — August 2006 (3 years )
Responsible for CRM data & analytics services to GM brands Opel, Saab and Chevrolet in Germany:
Managing campaign support across all consumer touch-points: dialog campaigns, e-newsletters, call center campaigns, promotions and events
Supervising data related processes of campaigns, i.e. counts, segmentations, selection recommendations, output delivery, data capture, brochure fulfillment, results tracking and analysis etc.
Delivery of increasingly effective CRM activities
Best practice guidance across multiple marketing activities in the consumer and small fleet area
Key team member of a business process outsourcing project
Defining the projects scope and gathering of requirements
Presenting the proposed solution to the marketing board
Implementation of new CRM infrastructure and processes, integrating multiple data silos
This included managing account managers in Frankfurt and supervising the operational team in MRM's data center in London
(Public Company; Marketing and Advertising industry)
2000 — 2003 (3 years )
(Public Company; Marketing and Advertising industry)
1999 — 2000 (1 year )
(Marketing and Advertising industry)
1999 — 2000 (1 year )
(Marketing and Advertising industry)
1999 — 1999 (less than a year)
(Marketing and Advertising industry)
1997 — 1997 (less than a year)
(Public Company; Marketing and Advertising industry)
1997 — 1997 (less than a year)
(Public Company; Marketing and Advertising industry)
1994 — 1994 (less than a year)
Diplom-Betriebswirt , marketing, business administration , 1996 — 2001
Final degree: 1.6 (1 being best)
Final thesis: "Marketing Strategies in the Age of the E-Customer" - degree: 1.0
Majors in: product management, distribution management, market research, economics.
Relevant coursework: business administration (law, data processing, purchasing & operations management, mathematics, taxes, personnel, accounting)
Motor Sports, Gadgets, Running Languages: German: mother tongue English: fluent in reading, writing, and speaking French: elementary knowledge Italian: elementary knowledge