Philip Fuesser

Current

Senior Systems Engineer at DaVinci Digital

Past

IT Technician / Help Desk at GeoEngineers, Inc.
Lead Advanced Technical Support Rep at DirecTV Broadband

Education

Portland Community College

Recommended

2 people have recommended Philip

Connections

68 connections

Industry

Information Technology and Services

Websites

Philip Fuesser’s Summary

Extremely well-rounded, “hands-on” IT Professional. Dynamic person with a special blend of technical, business and communication skills. Has a capacity and desire to learn and the ability to work with people at all levels.

MCTS: Windows Small Business Server 2008
MCTS: Windows Essential Business Server 2008

Philip Fuesser’s Specialties:

•Microsoft products including Windows XP/Vista, Windows Server 2003/2008, SBS 2003, Active Directory, Exchange, SQL, IIS, SharePoint, Terminal Services, etc.
• Desktop Operating Systems
• Server Operating Systems
• Email Servers
• Backup Solutions (Tape, Disk and Online)
• Antivirus Solutions
• Firewalls and Wireless Access Points
• Email flow and Spam filtering technologies
• Remote Application Servers
• VPN / Remote Access
• Virtualization
• Wide Area Network Technologies

Philip Fuesser’s Experience

Senior Systems Engineer

DaVinci Digital

(Partnership; 1-10 employees; Information Technology and Services industry)

June 2004 — Present (5 years 7 months)

IT / Technology consultant. Consult and implement solutions to organizations and independent businesses. Work with businesses to give technology recommendations for existing and future technology needs. Consult, Design, and Project Manage to customer networks based on best practices and industry standard methodologies.
IT Technician / Help Desk

GeoEngineers, Inc.

(Privately Held; 201-500 employees; Environmental Services industry)

February 2002 — September 2004 (2 years 8 months)

Provided help desk support for thirteen offices as well as manage any IT related issue that occurred in the Portland and Honolulu offices. Related issues included network management, system management, system configuration, hardware, software, and printer related issues.
Lead Advanced Technical Support Rep

DirecTV Broadband

(Public Company; 501-1000 employees; Telecommunications industry)

March 2002 — December 2002 (10 months)

Responsible for providing technical support to DSL customers including; resolution of PC to modem connectivity issues, resolution of synchronization issues involving swappers and filters, advanced network troubleshooting (network backbone issues, LAN & WAN), configuration of ISP services, home page tools support and general DSL support. Primary duties included handling escalations and trouble ticket management through complete description of problem, steps to resolution, and ultimate resolution. Arranged for appropriate LEC/IW support and dispatch. Work in conjunction with our SMC and Network engineers to identify and resolve ongoing more global performance related issues.