
Academic Solutions--Industry Expert (Jenzabar)
Greater Chicago Area

Academic Solutions--Industry Expert (Jenzabar)
Greater Chicago Area
•Managed team of professionals who helped facilitate 5 consecutive years of record enrollment in total students
•Created system to assess the progress and effectiveness of each admissions counselor—with a deep commitment to their personal development
•Responsible for managing annual financial aid and enrollment services budget--about 25% of Judson’s annual operating budget; just over 6 million dollars in the most recent budget
Strategic Planning, Website Re-design, Curriculum Review, Database Management, Team Leader, Team Development, Budget Control, Server Management, SQL, Microsoft Office 2007, Tablet PC
(Privately Held; 201-500 employees; Computer Software industry)
March 2008 — Present (1 year 10 months)
Develop and codify innovative services solutions that will lead to the best possible user experiences on client campuses
Support the sales process by linking product functionality to desired outcomes and aspects of the learning process
Take a lead role in delivering all services offerings related to academic products, be the “test pilot” for newly developed services
Work with the VP responsible for installed base sales to ensure that client opportunities are being identified and “sold”
Develop and deliver presentations and webinars that help new and existing clients how to get the most out of their Jenzabar solutions
Act as the domain expert for “Academic Computing” internally and at external events such as conferences and trade shows
(Non-Profit; 51-200 employees; Higher Education industry)
November 1999 — August 2007 (7 years 10 months)
(Educational Institution; 51-200 employees; Higher Education industry)
1997 — 1999 (2 years )
(Educational Institution; 51-200 employees; Higher Education industry)
1994 — 1997 (3 years )
(Educational Institution; 51-200 employees; Higher Education industry)
June 1990 — 1994 (4 years )
1986 — 2000
MS , Information and Communication Sciences , 1996 — 1999
Organizational Development, Information Management, Higher Education, Christianity, Web Development, Organizing Information, Standards Implementation, Information Architecture, Liberal Arts, Knowledge Management, Taxonomy, Identity Management, Mind Maps, Systems Modeling
Association of Institutional Researchers (AIR), Council of Christian Colleges and Universities (CCCU), Educause, National Association of CX Users (NACU), Ektron, AACRAO, Christ Community Church