Phil Chen

Current

• VP of E-Commerce Applications at Swell
• Co-Founder & Director of Operations at Blue Penguin Consulting
• Founder at Systems Watch

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Past

• Sr. Systems Administrator at VMIX
• Software Engineer | Sr. Systems Specialist at Websense Inc.
• Director of Systems & Networks at SIPphone Inc. (now Gizmo5)

• Network Operations Engineer at AT&T Enhanced Network Services
• Sr. QA Engineer at American Greetings / Blue Mountain (Excite@Home)
• Sr. QA / Project Analyst at AT&T CERFnet

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3 more...

Education

• San Diego State University-California State University

Recommended

9 people have recommended Phil

Connections

298 connections

Industry

Information Technology and Services

Websites

• My Company
• My Company
• My Company

Phil Chen’s Summary

Technology professional, with a passion for innovation. Experience in developing, scaling, and securing web technology platforms in support of ISP, MSP, and SaaS Models.

Phil Chen’s Specialties:

Network Security
Linux/Unix Systems Administration
TCP/IP Packet Analysis
Systems and Network Monitoring
Web Infrastructure Scaling
Web Caching
Cloud Computing
Product/Project Management

Phil Chen’s Experience

• VP of E-Commerce Applications

  Swell

  (Privately Held; 11-50 employees; Retail industry)

  August 2008 — Present (3 months)

• Co-Founder & Director of Operations

  Blue Penguin Consulting

  (Privately Held; Information Technology and Services industry)

  May 2006 — Present (2 years 6 months)

• Founder

  Systems Watch

  (Privately Held; Information Technology and Services industry)

  March 2003 — Present (5 years 8 months)

  Founder of Systems Watch a leader in small business systems and network monitoring solutions, and original developer of Process Watch a Linux IDS and Process Monitoring Application.

• Sr. Systems Administrator

  VMIX

  (Privately Held; 11-50 employees; Internet industry)

  December 2006 — August 2008 (1 year 9 months)

  Developed and scaled the systems infrastructure supporting the media management and community platform, core product offerings. Also responsible for systems and network monitoring and security, configuration management, server performance tuning, server clustering, architecture design, and web caching.

• Software Engineer | Sr. Systems Specialist

  Websense Inc.

  (Public Company; 501-1000 employees; WBSN; Computer & Network Security industry)

  June 2004 — December 2006 (2 years 7 months)

  Software Engineer working in an integrations development team working with proprietary network protocols, and resolving systems and network client escalations in regards to firewalls, proxies, cache engines, and cross platform software deployments.
  
  Sr. Systems Specialist responsible for Tier 3 escalations regarding software deployments within various enterprise network topologies.

• Director of Systems & Networks

  SIPphone Inc. (now Gizmo5)

  (Privately Held; 51-200 employees; Information Technology and Services industry)

  2003 — 2004 (1 year)

  Second employee of SIPphone Inc. architecting and deploying the SIP and STUN VOIP network infrastructure for successful August 6, 2003 product launch.

• Network Operations Engineer

  AT&T Enhanced Network Services

  (Public Company; 10,001 or more employees; T; Telecommunications industry)

  2002 — 2003 (1 year)

  Responsible for network monitoring and troubleshooting of 896+ enterprise hosting / colocation clients located in AT&T's Global Data Center infrastructure.

• Sr. QA Engineer

  American Greetings / Blue Mountain (Excite@Home)

  (Public Company; 501-1000 employees; AM; Internet industry)

  2000 — 2002 (2 years)

  Responsible for system and network QA of 1.5 Million Paid Subscriber base, electronic greeting card website. Formerly owned by Excite@Home.

• Sr. QA / Project Analyst

  AT&T CERFnet

  (Public Company; 10,001 or more employees; T; Telecommunications industry)

  1999 — 2000 (1 year)

  Responsible for helping in the migration of legacy services from CERFnet one of the first National Internet Service Providers in the United States to AT&T.

Phil Chen’s Education

• San Diego State University-California State University

  BA, Organizational Psychology Minor Sociology Social Control, 1995 — 1998

Additional Information

Phil Chen’s Websites:

• My Company
• My Company
• My Company

Phil Chen’s Groups:

SAGE (www.sage.org)

•    Internet Society
•    The League of Professional System Administrators
•    Excite@Home Alumni
•    The Official IEEE Group
•    NANOG - The North American Network Operators' Group
•    AT&T Alumni Network
•    Amazon Web Services Community Network
•    USENIX Association
•    Hosting Industry
•    AT&T Alumni
•    CERFnet Alumni
•    Websense Alumni
•    San Diego State University Alumni
•    IETF - The Internet Engineering Task Force

Phil Chen’s Honors:

-AT&T Internet Services Broadband Trailblazers Award July 29, 1999 market launch of AT&T Broadband Business Services DSL Offer

-AT&T CERFnet Employee of the Month February 1999 for completion of Shared Hosting Migration to AT&T Small Business Services

-Y2K Response team recognition award Jan 1 2000 AT&T Enhanced Network Services

-Excite@Home Galaxy Award for Outstanding Employee Achievement for Cost Cutting through Automation 2001

-VMIX MVP Award July 2008 for increasing infrastructure scale and performance while cutting company costs (first to receive the VMIX award)