
Duty Operations Manager at Betdaq
Ireland

Duty Operations Manager at Betdaq
Ireland
Gaming industry professional with 5 years experience providing high quality support within a challenging and unique environment. Core strengths are decision-making and team management with a focus on performance optimization as well as designing and implementing new processes to enhance the customer experience and, ultimately, save money by creating more efficient CS teams.
Copy writing, Productivity training, Team building
(Privately Held; Gambling & Casinos industry)
July 2009 — Present (1 month)
(Gambling & Casinos industry)
March 2009 — July 2009 (5 months)
Contracting my services to the gaming industry.
(Gambling & Casinos industry)
December 2006 — March 2009 (2 years 4 months)
(Public Company; Gambling & Casinos industry)
2004 — 2006 (2 years)
MCSE , Network Engineering , 1997 — 2000
Emerging tech, web startups, lifestreaming, productivity enhancement