Philip Glockner

Philip Glockner

Support Analyst at CyberSource

Austin, Texas Area

Current
  • Support Analyst at CyberSource
  • Founder at Scribkin.com
Past
  • Writer at Read/WriteWeb
  • Author at LouisGray.com, GoogleTutor.com
  • Contract L3 Support at Tek Systems

4 more...

Connections
230 connections
Industry
Information Technology and Services
Websites

Philip Glockner’s Summary

Systems administrator with over 10 years of hardware and software helpdesk and call center support knowledge. Direct experience with all levels of call center support and training from small classes to full ramp. 3+ years of SQL administration as well. Interested in challenging IT or internal helpdesk positions that benefit from a broad skillset and flexible mindset.

Philip Glockner’s Specialties:

Internal helpdesk support, ISP back-end support, product training, product transition, training documentation, PC call center support


Additional Information

Philip Glockner’s Websites:


Philip Glockner’s Contact Settings

Interested In:

  • career opportunities
  • job inquiries
  • expertise requests
  • reference requests
  • getting back in touch

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