
Manager, Diversity & Inclusion
Charlotte, North Carolina Area

Manager, Diversity & Inclusion
Charlotte, North Carolina Area
Direct responsibility for integration of Lowe's Diversity & Inclusion Strategy and Operating Platform with specific focus on diversity staffing, education, and supplier diversity initiatives.
Prior experience in design, development, and implementation of total recruitment solutions (EVP, sourcing, requisition management, automated pre screening assessment, identifying talent management process inefficiencies using six sigma methods, metrics, interview & selection, onboarding, etc.) in various industries: US Customs Brokerage, healthcare and retail supply chain (logistics planning, transportation & "big box" distribution).
Non-profit experience managing diversity college recruiting & career development programs. Graduate research on emotional intelligence in organizations.
diversity program development and metrics, workforce analysis, sourcing, applicant tracking systems and RPO, behavioral and competency based interview & selection, supplier diversity program development, servant leadership, emotional intelligence
(Public Company; 10,001 or more employees; LOW; Retail industry)
April 2007 — Present (2 years 4 months)
Responsible for developing business focused people programs, services and systems, which support diversity and inclusion for the Lowe's enterprise; including establishing metrics that measure the effectiveness of inclusion initiatives; providing leadership and partnership to recruiting & retention and supplier diversity leadership teams; and project management and collaboration with other HR areas and departments
(Public Company; 10,001 or more employees; Retail industry)
February 2006 — April 2007 (1 year 3 months)
Responsible for establishing and executing strategic human capital partnership with Logistics & Supply Chain lines of business by performing all functions related to hiring experienced professionals to staff corporate office and corporate field based positions. Manage design and development of field-based recruiting process for distribution network (14000+ employees).
(Public Company; 10,001 or more employees; Insurance industry)
July 2004 — January 2006 (1 year 7 months)
Responsible for development and implementation of end-to-end recruitment model for (new) Buffalo Service Center.
Reduced turnover by 20% in less than 6 months;
Successfully increased service center staffing by 40%;
Successfully established employment branding campaign which led to company being named one of Business First 2005 Best Places to Work in Western New York.
Established partnerships with local and government agencies for recruitment initiatives
Partnered with local colleges and universities to increase university recruiting
Assigned business partner with enterprise-wide vendor management company (CHIMES) for site-specific contract labor needs
Led selection assessment (ePredix & QWIZ) project implementation for site
(Non-Profit Organization Management industry)
June 2002 — July 2004 (2 years 2 months)
Responsible for providing quality services to students, corporate clients, and the community through sales and marketing activities to maximize growth and conversion rates for interns, and provide leadership, coaching, and mentoring to develop affiliate staff.
• Developed recruitment strategy that successfully resulted in over 70% more online applications
• Successfully increased intern placement by 61%;
• Developed comprehensive performance management tool to evaluate intern performance;
(Public Company; 10,001 or more employees; FDX; Package/Freight Delivery industry)
October 1994 — March 2002 (7 years 6 months)
Responsible for establishing recruitment strategy by developing recruitment networks via college relations programs, recruitment advertising, career fairs, professional and community organizations and referral programs.
• Successfully negotiated $35k contract with monster.com for local e-Recruiting program;
• Successfully negotiated $40k contract with PeopleClick (formerly Criterion) to implement affirmative action software program and served as project manager;
• Successfully reduced turnover from 26% (FY'00) to less than 15% in FY'02;
• Served as project leader for company-wide diversity and mentoring initiative including coordinating heritage month celebrations;
• Presented “Diversity Appeal” at IQPC Diversity Summit 2001 in Chicago;
• Successfully coordinated Take Our Children To Work Day Program for over 150 children company-wide for two consecutive years.
MS , Organizational Communication & Development , 1999 — 2001
Graduate Thesis: "Social Radar" and the application of Emotional Intelligence in Organizations
BA , Human Resource Management , 1995 — 1999
Business Administration 1991 — 1994
Alpha Kappa Alpha Sorority, Inc.
National Black MBA Association (NBMBAA)
National Society of Hispanic MBA (NSHMBA)
National Society of Hispanic Professionals, Charlotte (NSHP)
Society for Human Resource Management, National (SHRM)
SHRM Diversity Train-the-Trainer Certification
E-Recruiting Exchange
INROADS
Students In Free Enterprise (SIFE), Regional Competition Judge (Charlotte)
Charlotte Diversity Officer's Roundtable
National Minority Supplier Development Council (NMSDC)
Carolina's Minority Supplier Development Council (CMSDC)
Women Business Enterprise National Council (WBENC)