Peter Ries

Current
Past
  • Technical Support Supervisor at Data Strategies Inc
Education
  • Mesa College
  • San Diego State University-California State University
Connections
96 connections
Industry
Information Technology and Services

Peter Ries’s Summary

I am currently employed as a Software Application Specialist. I have been providing high quality Consulting for innovative software solutions for the last thirteen years.

I am a hands-on consultant, experienced with helping people get their work done quickly and easily. I am an expert user/administrator of many Windows applications and a confident developer of custom applications and utilities.

I work well with all levels of customers and co-workers to achieve successful on-time results. My experience is focused on the successful delivery of enterprise software solutions in many industries and includes small team management.

I enjoy developing new software tools and customizing applications according to specific business requirements which enhance my employer’s products and increase client satisfaction.

I am not seeking employment opportunities right now.

Peter Ries’s Specialties:

Business requirements analysis, software implementation and deployment consulting, training, documentation, IT - management, maintenance, applications and systems - specifically SQL Server, IIS, Apache Web and Tomcat, VMWare, VB, ASP, VBscript and JavaScript, Java, HTML, CSS, etc...


Peter Ries’s Experience

  • Applications Specialist

    Sopheon Corporation

    (Public Company; 51-200 employees; Computer Software industry)

    June 2007Present (2 years 6 months)

    Provider of technical leadership to global clients in implementing and customizing Sopheon's strategic technology roadmapping application. Work with consultants, senior management, directors, strategic planners, IT Managers and others to develop business & technical requirements for the application and to ensure a successful rollout of the product.

    Specific duties include leading design workshops, demonstrating and configuring the software, training, maintaining project documentation and other deliverables.

    Design, build and utilize custom solutions for administration, reporting and management of the application as specified by client requirements. Tools used include MS PowerPoint, Excel, Crystal Reports, Apache Tomcat 5, WebSphere 6, SQL Server 2000/2005 and VMWare Server/Workstation. Solutions created in Visual Basic (VB6, VBA), Java 2, T-SQL and XML.

  • Technical Consultant

    Alignent Software Inc

    (Privately Held; 11-50 employees; Information Technology and Services industry)

    May 2005June 2007 (2 years 2 months)

    Provider of technical leadership to global clients in implementing and customizing Alignent’s collaborative enterprise planning application. Work with consultants, senior management, directors, strategic planners, IT Managers and others to develop business & technical requirements for the application and to ensure a successful rollout of the product.

    Specific duties include leading design workshops, demonstrating and configuring the software, training, maintaining project documentation and other deliverables.

    Design, build and utilize custom solutions for administration, reporting and management of the application as specified by client requirements. Tools used include MS PowerPoint, Excel, Crystal Reports, Apache Tomcat 5, WebSphere 6, SQL Server and VMWare Server/Workstation. Solutions created in Visual Basic (VB6, VBA), Java 2, T-SQL and XML.

  • Senior Technical Support Engineer

    Akonix Software

    (Privately Held; 51-200 employees; Information Technology and Services industry)

    January 2005May 2005 (5 months)

    Provided Senior Technical Support for network management server product. Helped clients assure the stability, scalability and security of Instant Messaging within their organizations’ production server environment.

    Assisted worldwide clients with planning and design of best practices implementations and disaster recovery choices for business critical applications.

    Tested issues for clients before routing to QA for further testing. Installed and configured, maintained and updated test servers/workstations within the Tech Support department.

  • Senior Technical Support Engineer

    Cardiff Software

    (Privately Held; 201-500 employees; Information Technology and Services industry)

    20032005 (2 years )

    Provided Senior Technical Support for a complex, web-technology based application for Fortune 100 clients. Troubleshoot client installations, use and recovery problems in application via telephone and email.

    Product built with Java, JSP, HTML, XML, RDBMS and uses LDAP, SOAP.Tested issues for clients before routing to QA for further testing. Installed and configured, maintained and updated test servers/workstations within the Tech Support department.

  • Technical Support Supervisor

    Data Strategies Inc

    (Privately Held; 11-50 employees; Computer Software industry)

    August 1994December 2003 (9 years 5 months)

    Supervised eight co-workers and provided technical support and training for a complex, professional medical management application for clients across the country. Traveled to client sites for in-depth installation and training.

    Responsibilities included all network administration, backups, anti-virus protection, maintenance of all servers.

    Worked with all levels of management, sales, software developers and customers to solve real world problems of system configuration, installation, maintenance, backups and upgrades.


Additional Information

Peter Ries’s Groups:

Kiwanis Club of San Marcos CA - President 2006-2007

  •    Verity alumni
  •    Cardiff Alumni

Peter Ries’s Contact Settings

Interested In:

  • new ventures
  • expertise requests
  • business deals
  • reference requests
  • getting back in touch

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