
Management professional with expertise in delivery & business development in the mobile, new media & telecom industries
Greater New York City Area

Management professional with expertise in delivery & business development in the mobile, new media & telecom industries
Greater New York City Area
Management professional with expertise in Profit & Loss management, management of cross functional, cross cultural, geographically distributed teams, business development and client management.
Extensive industry experience in mobile, digital media, technology, telecommunications and information technology.
Current student at MBA Columbia Business School, with focus on general management and media.
Client and third-party partner management,
Project management, Mobile Communications, Mobile Media, Digital/Internet Media, Online Marketing, Technical Implementations
(Internet industry)
June 2009 — Present (6 months)
Develop the business plan for the company, develop product suite and identify and pitch to target clients
• Translated leading-edge technology into company’s business model, marketing strategy and product suite
• Created and pitched product presentation to Warner Music Group, leading to commencement of pilot program
(Privately Held; Internet industry)
June 2009 — Present (6 months)
• Competitive market analysis for new Hakia product, leading to the identification of target markets
• User Experience review, to improve end user experience and increase customer loyalty
(Public Company; 201-500 employees; IMAX; Motion Pictures and Film industry)
May 2009 — September 2009 (5 months)
Identified new key business opportunities, utilizing IMAX’s existing technology to provide additional revenue streams.
• Identified and developed business models for several opportunities in advertising and home entertainment
• Developed implementation plan for new advertising business
• Created pitch material to sell services to advertising agencies and advertising networks
(Telecommunications industry)
February 2007 — November 2007 (10 months)
Managed and implemented global programs of several projects to unify the product marketing strategy and technology across multiple countries. Worked closely with senior management, executives and project core teams in both countries.
• Instituted and managed 10 concurrent projects to align product and technology strategies across Australia and the UK, creating cost savings of $12mm per year
• Optimized project delivery processes and facilitated project management training across five delivery groups, to develop metrics, enhance inter-group communication and improve project delivery times
(Telecommunications industry)
October 2005 — November 2007 (2 years 2 months)
Managed virtual teams of 10-20 people, across a suite of mobile media products (including news, sports, Big Brother, social networking, music sharing, place shifting and live TV) and business products (including workforce management, and mobile mail). Had full responsibility from creative design, through to technical implementation and full marketing launch.
• Presented to executive stakeholders, managed third parties and motivated internal team to launch Orb media-streaming product in five countries, contributing to mobile internet subscriber growth of 13% in nine months
• Managed cross-functional teams to launch Big Brother within 8 weeks to include live TV, video-on-demand and community sites that helped increase non-voice service revenue by 109% in 2006
• Earned AIMIA Award for “Best Interactive Service on a Wireless Network” for sports product, beating four other leading, interactive services within the internet and telecommunications industry
(Telecommunications industry)
January 2002 — October 2005 (3 years 10 months)
Manage the development and deployment of mobile intelligent networks in Malaysia and Brunei, requiring management of teams in Malaysia, Brunei, Australia, Belgium, Switzerland and France, with full accountability of P&L, client satisfaction, HR-performance issues, etc.
• Managed teams of 25 members (across four separate time zones) to oversee customer relationship with Malaysian operator, a $20mm account
• Led a team to deliver $10mm capacity expansion to client’s mobile network, doubling the number of customers and increasing their revenue by almost 30%, within time and budget constraints
• Developed requirements, managed budget and schedule and motivated team to deliver feature enhancements to client’s mobile network, which resulted in 120% increase in profit for the client
• Received two Alcatel Living Values Awards for Customer Focus
(Telecommunications industry)
March 2001 — July 2003 (2 years 5 months)
Formulated the software architecture for the network solution of the freephone and premium-number service of Australia’s largest telecommunications operator, Telstra:
• Analyzed customer requirements to design customized hardware and software solutions
• Mentored two new up-and-coming architects, in areas of technology and group dynamics
• Named on Alcatel’s “High Potentials” list (20 out of 1000 people) and received Alcatel Living Values Award for Teamwork
This required knowledge of:
• CORBA
• Alcatel IN/OSP 2.3 technologies
• General Networking
• ss7 Networks
• CS1, CAMEL & MAP protocols
• C++
• Java
(Telecommunications industry)
January 1999 — February 2002 (3 years 2 months)
• Developed software catering to client’s requirements allowing phase out of six older systems leading to ongoing cost reductions
• Implemented a time-critical change request that improved usability for end-users
Masters of Business Administration , Management and Media , 2008 — 2010 (expected)
Bachelor of Engineering , Electrical & Electronic , 1995 — 1998
Project Management Professional (PMI)