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Managing Consultant at Network Knowledge
Milton Keynes, United Kingdom
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Managing Consultant at Network Knowledge
Milton Keynes, United Kingdom
A commercially focused, senior manager with significant interpersonal, project, and operational experience gained with a number of major high technology internationals.
- A forward thinker and troubleshooter with strong mentoring skills, offering extensive expertise in building and leading cross-discipline, global teams, coupled with a highly consultative, client facing outlook.
- Considerable management experience in high-pressure environments, across multiple countries, cultures and time zones, using outsourcing as part of the mix when viable.
- Defines and delivers IT strategy whilst prioritising tactical solutions as necessary, to provide maximum business benefit and competitive advantage.
- Considerable troubleshooting experience gained whilst turning around problem services, previously viewed as ‘basket’ cases. In almost all cases, the ‘get-well plans’ included people, process and technology aspects in order to return the services to good health and financial stability.
- Familiar with all aspects of both project and development life cycles, with very strong emphasis on service delivery.
- Can manage change across the entire organization, using influencing and communications skills.
- Able to prioritise demand for IT services while promoting a climate of continuous improvement.
TopLinked.com
Troubleshooting and turnaround of IT departments in high-pressure environments, business alignment, global teams, customer focus, IT strategy, commercial awareness, outsourcing, project & software development life cycles, change management across the entire organisation, prioritisation of IT services, innovation
(Information Technology and Services industry)
October 2008 — Present (10 months)
(Public Company; Gambling & Casinos industry)
November 2006 — October 2008 (2 years)
(Public Company; 1001-5000 employees; Internet industry)
July 2005 — November 2006 (1 year 5 months)
(Public Company; 5001-10,000 employees; Internet industry)
May 2004 — July 2005 (1 year 3 months)
(Public Company; 10,001 or more employees; Investment Banking industry)
August 2003 — May 2004 (10 months)
(Public Company; 10,001 or more employees; Investment Banking industry)
July 2001 — August 2003 (2 years 2 months)
(Public Company; 5001-10,000 employees; Telecommunications industry)
May 1999 — July 2001 (2 years 3 months)
(Public Company; 10,001 or more employees; Information Technology and Services industry)
November 1998 — May 1999 (7 months)
(Public Company; 10,001 or more employees; Outsourcing/Offshoring industry)
September 1997 — November 1998 (1 year 3 months)
(Public Company; 10,001 or more employees; Outsourcing/Offshoring industry)
January 1996 — September 1997 (1 year 9 months)
(Public Company; 10,001 or more employees; Utilities industry)
September 1992 — January 1996 (3 years 5 months)
B.Eng Hons , Electronic Systems Engineering , 1989 — 1992
Chartered Member of the Institute of Electrical Engineers (C.Eng, MIEE)
Member of the British Computer Society (BCS)
Member of the Institute of Electrical and Electronic Engineers (MIEEE)
Member of the Information Systems Security Association (ISSA), Dallas Blue