
Head of Operations Retail Markets
The Hague Area, Netherlands

Head of Operations Retail Markets
The Hague Area, Netherlands
Peter is an experienced manager, advisor and auditor with a background in information sciences complemented with a broad knowledge of and experience in the field of IT governance, Information Management, Operations, IT strategy, Information Security and IT auditing.
He has broadened his business knowledge by finishing an Executive MBA at the Rotterdam School of Management (RSM).
Based on this experience he is now acting as manager of outsourced operations in the banking industry.
His goal is to help organizations bridge and then close the gap between business and IT.
Peter's specialities are Operations, IT governance, Information Management, IT management, Business and IT Control and Auditing IT projects (Project Quality Assurance).
(Privately Held; Investment Banking industry)
December 2008 — Present (8 months)
Responsible for the outsourced Retail Markets operations of NIBC, currently focused on the Mortgage servicing activities and the Internet Savings operations of NIBCDirect.nl. This includes coordination of in- and outsourced operations of Internet Savings activities, service level management of outsourced Retail Markets activities and information management regarding all Retail Markets activities.
(Privately Held; Investment Banking industry)
March 2007 — March 2009 (2 years 1 month)
Responsibilities:
Development and maintenance of the (management) information architecture of the BU Retail Markets.
Application life cycle management
Functional application management of all applications within the BU.
Data management of the mortgage and internet savings business.
Furthermore responsible for the information management related aspects within important BU and bank-wide projects, such as the implementation of a mortgage data warehouse and the roll-out of NIBC Direct (internet savings).
(Partnership; 10,001 or more employees; Management Consulting industry)
July 1996 — February 2007 (10 years 8 months)
Responsible for the development and management of a IT audit and advisory engagement portfolio. Broad and extensive experience as an IT-auditor and IT consultant at PricewaterhouseCoopers Advisory with projects in the field of IT governance, IT audit, project audits and IT security. Clients mostly in the public sector and not for profit industries. In the past also experience with mid-sized companies and multinationals.
(Defense & Space industry)
August 1992 — September 1993 (1 year 2 months)
MBA , (Executive) Master of Business Administration , 2004 — 2005
Peter completed his MBA at the Rotterdam School of Management with the following electives:
- Understanding the New Global Business Environment / Scenario Planning
- Leadership
- Management Control Systems
Summer course: Sustainable Business Development Course at INCAE Business School, Costa Rica
He wrote his thesis on risk factors of government IT projects.
Registered EDP-auditor (RE) , Postgraduate EDP-auditing , September 1997 — February 2000
Diploma , Postgraduate Administrative Organization , September 1996 — July 1997
Bachelor of Information Science , Information Science , September 1993 — July 1996
No diploma , Technical Informatics , 1989 — 1992
Atheneum , VWO , 1983 — 1989
My interests are photography, music (playing guitar and listening), squash, tennis, mountaineering/hiking and skiing.
Member of the NOREA and Registered EDP-auditor
Member of ISACA and Certified Information Systems Auditor