
Consultant at Dawson Consultants
Toronto, Canada Area

Consultant at Dawson Consultants
Toronto, Canada Area
Progressive Project Manager who leads innovative product and process development for Businesses and Trade Services Providers. Demonstrated leadership and ability in motivating teams across the Enterprise and Trade Partners. Currently in incubator status with Emergent Technologies. Past assignment included working with the Directorate of 'Major Projects and Planning' of Canada Customs.
Proven effectiveness in implementing innovative technology solutions that increased revenue and decreased operating costs resulting in significant bottom-line contribution. Strong knowledge of federal regulatory bodies.
Certified Customs Specialist (CCS), Canada Customs, 2001
Certified Microsoft Professional, 1999
(Import and Export industry)
January 2008 — Present (7 months)
Independent Consultation services for ;
* Project and Process Management
* Trade Data Analysis
* Compliance & Audit Reviews
(Privately Held; 11-50 employees; Information Technology and Services industry)
2007 — Present (1 year)
(Public Company; 10,001 or more employees; UPS; Logistics and Supply Chain industry)
October 2004 — November 2006 (2 years 2 months)
* Reported to the Director of Regulatory Compliance, Trade Services and Innovations.
* Assigned as Project Manager on the acquired partner under a Merger & Acquisition of UPS, Inc. Managed the transition of the Strategic Business Unit with zero customer turnover and increase of 10% revenue during the transition phase.
*Realigned an ongoing Customs Self Assessment initiative, such that a value pipeline was created to sustain customer retention and revenue of $2.5M within 6 months.
* Successfully re-engineered business practices and process to increase productively and healthier bottom line.
(Import and Export industry)
March 2000 — September 2004 (4 years 7 months)
* Reported to the Director of Strategic Business Unit.
* Created a knowledge management, collaborative and document database strategy for the Business Unit.
* Built value pipelines on customer facing projects which were tightly integrated with Technologies.
* Identified the needs of internal and external customers regarding operational process and recommending automated or other appropriate solutions.
* Define and documented new processes and procedures.
* Coordinated Air Freight and Trade Services initiatives to support legacy systems.
* Monitored systems performance and equipment to ensure systems operated in conformance with customs specifications and mandates.
* Interfaced with vendors and IS to identify and implement applicable solutions.
* Projects also included working with Canadian Food Inspection Agency, Electronic Commerce Unit of Canada Customs and Directorate's of Major Projects /Planning group of Canada Border Services Agency
(Privately Held; 5001-10,000 employees; Business Supplies and Equipment industry)
July 1995 — August 1999 (4 years 2 months)
* Reported to the Manager for Localization & Human Capital Strategies.
* Formulated and drove a cohesive 5 year plan for localization and Human Capital Management for the Whole Business.
* Developed various software programs and processes to implement the strategy.
(Sole Proprietorship; Myself Only; Information Technology and Services industry)
February 1991 — April 1995 (4 years 3 months)
Created and managed a company that was involved with multi faceted projects within the verticals of Information Technologies.
Worked with software project management, training and managing 3rd party relationships on behalf of clients.
(Privately Held; 11-50 employees; Civil Engineering industry)
January 1987 — December 1990 (4 years)
* Reported to the Managing Director.
* Built and developed various prototypes on Artificial intelligence Software.
* Coordinated various projects between field operations and Head Quarter
(Public Company; 1001-5000 employees; Computer Software industry)
February 1987 — November 1987 (10 months)
Incharge of Copy Protection of In-house development and ISV.
Managed the process from laser encyption (hard-key) methods to shrink wrapping of the product.
Knowledge Management, Innovations, Web2.0, Social Computing, Networks, Vulnerability analysis, RFID, Process and Product development, CMM matrix, Off shoring, Blogging, Beta Testing, new technology, Social Collaborative Technologies
Canadian Society for Custom Brokers