
A/ Manager, E-Communications at Industry Canada
Ottawa, Canada Area

A/ Manager, E-Communications at Industry Canada
Ottawa, Canada Area
Communications advisor with broad experience in the government sector. Expertise in web communications, corporate identity and print production. Currently working on applying web 2.0 and social media in a public service context.
digital communications, web 2.0, social media
(Government Agency; Government Administration industry)
May 2009 — Present (3 months)
Leads team responsible for Departmental web presence. Ensures continuous improvement of corporate web site. Plans and implements strategies for digital communications in support of Departmental mandate and objectives.
(Government Agency; Government Administration industry)
January 2009 — May 2009 (5 months)
Advisor for digital communications, with a focus on social media and web 2.0 issues. Developed strategy and tactics for internal clients. Created processes, tools and resources to facilitate web communications in the Department. Acted as key liaison with central agencies and participates in interdepartmental working groups. Worked to improve Departmental web presence through improving strategic use of analytics data and customer feedback.
(Government Agency; Government Administration industry)
2003 — 2008 (5 years)
Industry Canada's lead advisor on publishing issues, including copyright and distribution/fulfillment. Departmental corporate identity expert and Federal Identity Program coordinator. Supervised one employee and oversaw Departmental compliance with obligations for publishing, such as public access, cataloging. Acted as key liaison with central agencies. Developed tools and resources to facilitate publishing processes in the Department.
(Government Agency; Government Administration industry)
1998 — 2003 (5 years)
Managed production of Industry Canada publications and marketing collateral, including reports, pamphlets, newsletters, exhibits and posters. Led teams of suppliers and liaised with subject matter experts to ensure projects were completed on time and within budget.
(Government Agency; Government Administration industry)
1996 — 1998 (2 years)
Ensured the quality of texts for publications, marketing collateral and communications products. Provided a variety of editorial services including substantive editing, copyediting, proofreading and writing of original messages.
BA , Anthropology , 1988 — 1992
digital communications, digital engagement, social media, web 2.0, branding, design, corporate identity, measurement and evaluation