Chief Information Officer at Osler, Hoskin & Harcourt LLP
Toronto, Canada Area
Chief Information Officer at Osler, Hoskin & Harcourt LLP
Toronto, Canada Area
(Partnership; 1001-5000 employees; Law Practice industry)
June 2007 — Present (2 years 6 months)
(Public Company; CX; Internet industry)
June 1998 — May 2007 (9 years )
Provided vision, leadership, and day-to-day management of company operations and service delivery. Was responsible for fostering a corporate culture that promoted ethical practices, integrity and a positive work climate, enabling the company to attract, retain and motivate highly skilled technology consultants. Governed technology choices and project implementations. Also was responsible for human resources, internal IT, and all billable staff.
(Public Company; XRX; Information Technology and Services industry)
1989 — 1997 (8 years )
Canadian member of a worldwide team to build a strategy to migrate Xerox’s employees from selling and servicing light lens and standalone copiers to digital and networkable devices.
Led the Canadian internal Document Centre product launch for 750 sales reps. Designated as the worldwide benchmark launch. Resulted in the fastest product sales growth in the first 6 months.
Devised new product and systems environment training for entire Canadian sales force. Resulted in sales representative participation rate of 70% within 4 months.
Organized and led Xerox’s participation, 50 employees, in Junior Achievement’s ESIS Program.
(Public Company; IBM; Information Technology and Services industry)
1988 — 1990 (2 years )
Assisted in the selling and subsequent installation of a large and technically complex financial market trading system for a major Canadian bank.
MSci (MBA) , Management of Technology , 1997 — 1998
Graduated first in my class. Emphasis in information technology, finance, and marketing. Thesis topic: “The Emergence of the Software Phone - Factors Influencing its Potential Dominance”.
BMath , Computer Science / C&O , 1986 — 1991
Dean's List. Advanced honours co-op program. Joint major in Computer Science and Combinatorics and Optimization. Faculty tutor and teaching assistant.