Peter-Anthony Glick

Current

Programme/Project Manager at First Quench Retailing
CTO at My Antennai Ltd

Past

Service Delivery Manager at First Quench Retailing Ltd
IT Director at Richemont
IT Manager at Cartier Limited

IT Manager at Cartier Belgium
IT Supervisor at Cartier Limited
Analyst-Programmer at Cartier International

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3 more...

Education

The Open University
The Open University
The Open University

EPITA
EPITA

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2 more...

Recommended

8 people have recommended Peter-Anthony

Connections

274 connections

Industry

Information Technology and Services

Websites

Peter-Anthony Glick’s Summary

Project Management: Prince2 practitioner
Service Management: ITIL v2 Foundation certificate

Key Compentences:

- IT/IS Service Management: ITIL based service delivery/support (ex: Service Desk function implementation/mngt, SLA definition/mngt)
- Deep understanding of Retail business processes and the challenges facing the Retail Sector (in particular with products/services differentiation strategies) in the Knowledge Economy.
- Information Management (Information Systems Design/Implementation/Support, Quality Management).
- People Management/Team Leadership (Build/maintain team performance and lead by example, Change management).
- Knowledge Management (Identification and leveraging of existing and potential Knowledge creation/sharing processes).
- Interfacing between business management and IT (translating requirements in technological terms and explaining Information Technologies to non technical management)
- Information & Communication Technologies selection/ procurement/ implementation & support (ex: storage, networks, VOIP)

KM expertise:

-Popular website on KM launched in 2005 (http://leveragingknowledge.blogspot.com )
-Moderator for ActKM, a Forum for KM Professionals (www.actkm.com)
-Active member of the System Integrators KM Leaders Group (http://tech.groups.yahoo.com/group/sikmleaders/)
-Regular participant of the famous David Gurteen’s Knowledge Cafés (www.gurteen.com)

Peter-Anthony Glick’s Specialties:

IT, Shared Services Management & Implementation, IT Service Management, Fostering Innovation, Knowledge Management, Retail IT systems

Peter-Anthony Glick’s Experience

Programme/Project Manager

First Quench Retailing

(Privately Held; Food & Beverages industry)

June 2009 — Present (2 months)
CTO

My Antennai Ltd

(Internet industry)

April 2008 — Present (1 year 4 months)

Social website about shopping. See our first site focused on Southampton shopping experience: http://www.myantz.co.uk
Service Delivery Manager

First Quench Retailing Ltd

(Privately Held; Retail industry)

August 2008 — June 2009 (11 months)

www.firstquench.co.uk
2 roles:
Operational: Managing ITIL based IT support and delivery processes
Project: BRM and cutover manager for a SAP Retail implementation.
IT Director

Richemont

(Privately Held; 10,001 or more employees; Retail industry)

April 2003 — 2008 (5 years)

Responsible for the delivery of IT services to all the Richemont Group legal entities in the UK.
IT Manager

Cartier Limited

(Privately Held; 1001-5000 employees; Luxury Goods & Jewelry industry)

April 1998 — March 2003 (5 years)

Before the IT Manager position, I held the following 2 positions within Cartier Ltd: analyst-programmer and IT Supervisor.
IT Manager

Cartier Belgium

(Luxury Goods & Jewelry industry)

April 2001 — September 2002 (1 year 6 months)

Interim management of the IT department for the Richemont Group Belgium subsidiary. Mostly remote management as I was based in London in my permanent role as IT Manager for Cartier Limited.
IT Supervisor

Cartier Limited

(Privately Held; 201-500 employees; Retail industry)

April 1996 — March 1998 (2 years)
Analyst-Programmer

Cartier International

(Privately Held; 1001-5000 employees; Luxury Goods & Jewelry industry)

July 1993 — March 1996 (2 years 9 months)

Peter-Anthony Glick’s Education

The Open University

MBA , 2001 — 2003

Activities and Societies:

4 electives studied: Strategy - Creativity, Innovation and Change - Managing Knowledge - Managing in an International Enterprise
The Open University

Diploma , Management , 2000 — 2000
The Open University

Certificate , Management , 1999 — 1999
EPITA

Diploma , IT , 1989 — 1992
EPITA

BTS , IT , September 1987 — June 1989

BTS informatique et Gestion

Additional Information

Peter-Anthony Glick’s Websites:

Peter-Anthony Glick’s Interests:

Scientific research: Astrophysics, Physics Sports: Jogging, Wu Shu Kwan (Chinese Boxing), Golf, Tennis, Skiing, Basket Ball Other: Strategy Board Games, Music (plays the Piano)

Peter-Anthony Glick’s Groups:

Open University Business School Alumni, Association of MBAs, ActKM Forum, Gurteen's Knowledge Café, Tie UK, Gurteen Online Forum

Friends of the British Computer Society
Open University Business School Alumni Network
Knowledge Management Experts
KM-Forum
ITIL v2 / v3 Service Management (ITSM) and ISO 20000 (10000+)
Retail Management
Retail Industry Professionals Group
Retailers Industry Management Group: Merchandising, Finance, Supply Chain, E-commerce, IT Technology
Kerala Entrepreneur Support Group
actKM
KM Edge
Business Improvement, Change Management & Turnaround
Smart People magazine Group