SAN & Sr. Systems Admin, IBM Global Services at Pearson Education | Owner Pete Langlois Photography
Greater Boston Area
- Current
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- Photographer at Pete Langlois Photography (Sole Proprietorship)
- SAN Engineer, Macintosh/Windows Server Administrator at IBM Global Services @ Pearson Education
- Past
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- Director of Sales Media & Macintosh Division at Contour Design, Inc.
- Product Marketing – Media/Macintosh Division at Contour Design, Inc.
- Developer/Artist Relations – Media/Macintosh Division at Contour Design, Inc.
- Network/Systems Administrator at Contour Design, Inc.
- Technical Support Manager/Customer Support at Contour Design, Inc.
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Pete Langlois’s Summary
- Over 10 years of experience in systems and network administration.
- Expertise in Windows NT4/2000/XP/2003/Mac OS7-9.x and OS X Server and Desktop, and basic knowledge of BSD/Linux OS
- Experienced in installation, configuration, tuning, security, patching, backup, recovery, and upgrades of the above OS.
- Experience in installation, configuration, zoning, security, FOS updates of Brocade switches 3800/3850/4100/5000, IBM Branded 2005 H16/2109 F16/2005 B5K.
- Experience in installation, configuration, microcode upgrades, and LUN creation on IBM FastT/DS4000 series storage hardware. 600/DS4300, 700/DS4400, 900/DS4500, DS4700, DS4800, and EXP 700/710/810 expansion units.
- Experience in data migrations and server consolidations from 6TB-10TB.
- Experience in configuring TCP/IP for LAN/WAN
- Experience in configuration and administration of Active Directory in a mixed NT/2000/2003 environment.
- Experience installing and configuring SonicWall firewalls, 3Com, and Cisco routers and switches.
- Experience with T66 and 110 Telco wiring, Ethernet cabling and patching.
- Excellent client relation skills and the drive to complete tasks effectively and efficiently where customer services and technical skills are demanded. Ability to communicate effectively with all levels of management and the client community regardless of technical expertise.
Pete Langlois’s Specialties:
Macintosh and Windows Systems Administration, SAN Administration, Integrated Technology Delivery, Server Systems Operations, Technical Support Manager, Developer Relations, branding and identity, audio/video industry, broadcast, film/tv production, distribution, sales, trade shows, network administration
Pete Langlois’s Experience
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Photographer
Pete Langlois Photography (Sole Proprietorship)
(Sole Proprietorship; Myself Only; Photography industry)
May 2007 — Present (1 year 5 months)
Pete studied photography in the late `80's and has always loved taking pictures. He recently created a website to show and sell some of his latest creations. Using Nikon dSLR equipment to photograph air shows (vintage and modern aircraft), hot air balloon festivals, and various nature/landscape he hopes to promote his art not just as a hobby but as a business that will grow into the future.
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SAN Engineer, Macintosh/Windows Server Administrator
IBM Global Services @ Pearson Education
(Public Company; 10,001 or more employees; Information Technology and Services industry)
January 2004 — Present (4 years 9 months)
I am a contractor for IBM through a 3rd party vendor on site for Pearson Education in downtown Boston MA. This is a highly visible position and interfaces with all levels of users from end users to executives. I have 2 primary sites in Boston's Back Bay and numerous remote locations in CA, NJ, NY, IL, & IN. I am also the primary Apple server administrator for my entire SDC. Responsible for F&P Clusters, new server builds, SAN builds & administration, BackupExec 9/10d, 24/7 on-call server support, RFS solutioning, quota management, ExtremeZ-IP administration, etc. We use Remedy ticketing system for helpdesk and server trouble tickets and we have used ManageNow in the past.
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Director of Sales Media & Macintosh Division
Contour Design, Inc.
(Privately Held; 11-50 employees; Computer Hardware industry)
March 2001 — July 2003 (2 years 5 months)
Responsible for maintaining acquiring new distribution partners.
Researched and developed new strategic sales partners.
Develop and maintain Apple sales account.
Identify OEM possibilities with vendors.
Worked with key customers such as: Thinkware, Wynit Video, Broadfield, Micro-Pace, PCMall/MacMall, B&H, Apple, ProMax, Safe Harbor, Sweetwater, Small Dog Electronics, CDW, J&R, Tekserve, and many more. -
Product Marketing – Media/Macintosh Division
Contour Design, Inc.
(Privately Held; 11-50 employees; Computer Hardware industry)
January 2000 — July 2003 (3 years 7 months)
I was the "face" of the company.
I planned and attended industry specific tradeshows and events.
Placement of product at key booth locations to heighten brand awareness.
Identify publications to advertise with.
Co-marketing campaigns with various companies.
Speaker at Streaming Media East 2002 – Streaming Media with Grammy Award winning producer, Douglas Spotted Eagle.
Worked with key customers such as: Adobe, Apple, Avid, Cakewalk, Canopus, Digidesign, In-sync, Leitch, Pinnacle, Sonic Foundry, and Sony Pictures Digital. -
Developer/Artist Relations – Media/Macintosh Division
Contour Design, Inc.
(Privately Held; 11-50 employees; Computer Hardware industry)
March 1999 — July 2003 (4 years 5 months)
Responsible for all relations with Apple Computer for developing current and future technologies.
Responsible for Worldwide Developer relations for entire Macintosh and Windows product line.
Maintain relations with high profile users, acquire quotes for marketing campaigns.
Identified future product enhancements and next generation devices.
Worked with key customers such as: Adobe, Alias, Apple, Avid, Bias, Boris, Cakewalk, Canopus, Digidesign, Discreet, eMagic, In-sync, Leitch, Macromedia, Mark of the Unicorn, Media 100, Microsoft, Pinnacle, Sonic Foundry, Sony, Sony Pictures Digital, Steinberg, Syntrillium, and Ulead. -
Network/Systems Administrator
Contour Design, Inc.
(Privately Held; 11-50 employees; Computer Hardware industry)
March 1999 — July 2003 (4 years 5 months)
Responsible for network environment consisting of 5 servers and 40+ client workstations consisting of Intel and Apple platforms. Recommend and purchase computer hardware and software for Intel and Apple platforms. Maintain and troubleshoot company software and hardware for Intel and Apple based workstations. Initiated nightly network backups and offsite tape storage rotation and monitoring of entire network. Premise setup of Apple Airport and Airport Extreme Wireless network. Integrate company systems VPN Software with home users on broadband connections. Maintain and upgrade all Windows NT servers, 3Com SSII switches, SonicWall firewall, T1, DHCP server, and MDaemon Mail Server.
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Technical Support Manager/Customer Support
Contour Design, Inc.
(Privately Held; 11-50 employees; Computer Hardware industry)
March 1999 — July 2003 (4 years 5 months)
Develop procedures and call tracking databases for incoming support questions. Maintain high standards of quality both with the professional work force and customer interaction. Managed Apple Macintosh and PC/Ergonomic support divisions. Oversaw implementation of online support division. Beta tested our hardware and software on pre-released Microsoft and Apple operating systems. Internal hardware/software support for all PC’s and Mac’s at our location.
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