
Nortel PBX and CME Support EMEA - Bloomberg
Reading, United Kingdom

Nortel PBX and CME Support EMEA - Bloomberg
Reading, United Kingdom
In house and field engineer for Nortel Symposium.
Nortel: NCSS Rls 5.0
Nortel: NCSS CC6
Nortel: NCTS VoIP
Nortel: NCSS Symposium 5.0
Nortel: NCDS Symposium Contact Centre
Nortel: NCSS CS1000 Succession 4.5
Nortel: NCSS BCM VoIP
Nortel: PSPQCI0603 - Pre-Sales Customer Interaction Solutions
Nortel: SPQ006 - Customer Interaction Solutions (Symposium)
Not bad on the Nortel PBX kit. Still (l)earning. But aren't we all.
(Privately Held; 5001-10,000 employees; Financial Services industry)
March 2008 — Present (1 year 9 months)
(Telecommunications industry)
2006 — January 2008 (2 years )
Nortel Field Engineer. Specialisng on installations of new systems and Call Centres.
(Non-Profit; 201-500 employees; Public Safety industry)
March 2003 — August 2006 (3 years 6 months)
Looking after all aspect of Telecoms for the firm. Simple description is if it is electronic comms entering the building I look after it. From Mobiles to Landlines.
Also I look after the Call Centre Systems, Symposium v5, CallPilot 3.0 Meridian Option 11 with Suc4.
(Privately Held; Law Practice industry)
2000 — 2002 (2 years )
Looking after a team of 10 people. Both Infrastructure and desktop support. Ensuring day to day runing and department manning. Development of Telecoms and Network systems.
Proposal, evaluation and design of integrated phones system over multiple sites. Replacing legacy Siemens and Nortel equipment. New system allowed for centralised voice, seamless intersite dialling across ITG and the ability to upgrade to intersite virtual office capabilities.
(Privately Held; 11-50 employees; Wholesale industry)
1998 — 2000 (2 years )
Looking after the Eupoean tech support desk for a Software distributor. Guildsoft represented several American and Australian Companies, such as Datawatch and Bestware.
Installation of new phone system, Novell Network.
(Privately Held; 501-1000 employees; Law Practice industry)
1994 — 2000 (6 years )
The early days of PC Network. Oh those were the days. Migration from a DataGeneral network to Novel 386 and then to Netware 4x.
Software development with WordPerfect. Database development with DBase.
(Telecommunications industry)
1989 — 2000 (11 years )
HND , Physical Science - Physics , 1982 — 1984
I was at the Bounds Green site while it was still a Poly.
Nortel: NCTS VoIP
Nortel: NCSS Symposium 5.0
Nortel: PSPQCI0603 - Pre-Sales Customer Interaction Solutions
Nortel: SPQ006 - Customer Interaction Solutions (Symposium)