Owner/Founder at TIC Ltd | @PaulBrugger
- Information Technology and Services
Paul Brugger's Overview
- Director / Owner at CityLocal Cork
- Senior Delivery Manager at Fair Isaac Corporation (FICO)
- Programmer at PCMS
- Senior Consultant at Newline Computing Systems
- Park Hall
Paul Brugger's Summary
Paul Brugger is an experienced, client focused, accomplished professional with extensive knowledge in the IT industry. Began his career as a software developer he has extensive knowledge covering the full IT project lifecycle. Highly analytical and organised he then led a multi-disciplinary team of consultants in the delivery of software products to major retail banks, credit card issuers and other global financial services institutions.
Having moved from a successful career within the financial services sector he has expanded his knowledge and expertise within the field of IT focussing specifically on the internet and social media marketing. With a history of accurately identifying business opportunities and developing bespoke software in the emerging technology sectors he is now the Managing Director of his own successful ICT Company.
Specialties: Since 1996 Paul has been developing and delivering software to major institutions.
Leadership, Trainer and key note speaker to SME’s on the internet, optimisation and social media marketing. Next international speaking event ACI's (Airport Council International) Airport Exchange, Digital Engagement Summit with 2500 industry professionals.
Customers/Partners include: Steria, Barclays, Capita, Barclaycard, Pluna, SITA, ANA Aeroportos de Portugal
Featured on/in: BBC Click, Tnooz, Sunday Business Post
Software: TRIAD, VisionPlus, Blaze Advisor, BizTweet, Decisioning Engines
Paul Brugger's Experience
Owner / Founder
Public Company; 1-10 employees; Information Technology and Services industry
December 2010 – Present (3 years 10 months)
Product Development: TIC has developed an innovative, automated, integrated and fully scalable social software platform (BizTweet) that will empower corporates/organisations to proactively communicate with large numbers of customers in a personalised way. It enables the sending of individual, real-time messages to customers at key trigger points throughout the customer experience, increasing satisfaction and loyalty while generating new revenue opportunities for the corporate/organisation. This pioneering software is a new departure in proactive social customer service.
BizTweet was featured globally on the renown innovative and technology program BBC Click and listed as one of the best software applications in 2013. (Please see below explainer video)
Project Management: Managing multi-million pound projects through to completion for major blue-chip organisations.
Consultancy: May 2011 to Jan 2014 - Barclays/Barclaycard on their Western Europe TRIAD / Visionplus implementation. Acting as International TRIAD SME, CRO (Credit Risk) BA, Consulting as Project Manager with responsibility for:
- Implementing TRIAD using best practices across three countries
- Planning and project estimate
- Project Delivery
- Scope Resource Management control
- Control Project Project: Status reporting
- Issue & Risk Management
- Management of subcontractors and other parties involved in the project.
- Blaze Advisor
Nonprofit; 1-10 employees; Banking industry
January 2010 – Present (4 years 9 months)
Implementing a FICO TRIAD is a massive undertaking. Often it's difficult to get the help you need when you need it, you need someone to turn to that has done it before and can guide you. TRIAD integration is a community of TRIAD professionals, working together to provide the answers you need. Our Subject Matter Experts (SMEs) have over 30 years experiences implementing TRIAD projects and helping to get the most from their systems in countries across the world.
Director / Owner
Sole Proprietorship; 1-10 employees; Internet industry
September 2007 – September 2012 (5 years 1 month)
I run CityLocal Cork, a business dedicated to generating sales to businesses via a variety of internet platforms.
Senior Delivery Manager
Public Company; 1001-5000 employees; FICO; Computer Software industry
1996 – 2008 (12 years)
TRIAD implemention and delivery for twelve years whislt at FICO. Managed the two technical teams and the QA team in Birmingham (UK) whilst very much in a hands-on technical role. Responsible for delivering all TRIAD worldwide (except for America). Working closed with a variety of banks who have been implementing TRIAD on a variety of platforms (such as Visionplus).
Privately Held; 51-200 employees; Information Technology and Services industry
January 1996 – December 1996 (1 year)
Paul Brugger's Courses
Owner / Founder
- New Frontiers
Paul Brugger's Honors and Awards
BBC Click best software in 2013BBC Click
- January 2014
BizTweet's demo application @FlightStatus was named as the best software in 2013 on the renowned technology programme, BBC Click.
Paul Brugger's Projects
Barclaycard ViP (VisionPlus, TRIAD, DWH, Debt Manager) implemention, Spain
- January 2013 to Present
Barclays ViP (VisionPlus, TRIAD, DWH, Debt Manager) implemention, Western Europe (Portugal & Italy)
- May 2011 to November 2012
Paul Brugger's Skills & Expertise
- Micro Focus COBOL
- Banking Operations
- Credit Risk
- Social Media
- Blaze Advisor
- Decison Management
- Software Project Management
- Subject Matter Experts
- Project Delivery
- Risk Management
- Information Technology
- Credit Cards
- Software Development
- IT Management
- Project Management
- Team Leadership
- IT Strategy
- Social Media Marketing
- Program Management
- New Business Development
- Change Management
- Online Advertising
- Business Analysis
- Strategic Planning
- Marketing Strategy
- Business Process
- Product Development
- Business Intelligence
- Analytical Models
- Customer Management
Paul Brugger's Education
1983 – 1988
Paul Brugger's Additional Information
Ex First XV Captain and Club Captain of Old Saltleians RFU (Old Salts) - Saltley Grammar School Old Boys. Kinsale7s - Europe's largest rugby club sevens event.
- Groups and Associations:
MBCS Cork Chamber of Commerce BNI Ecademy
Contact Paul for:
- new ventures
- expertise requests
- business deals
- getting back in touch