Managing Consultant at IBM
Greater Boston Area
Managing Consultant at IBM
Greater Boston Area
I am a Managing Web Strategy and Social Computing Consultant in IBM Interactive's Boston offices. I assist clients design, develop and implement social media, social computing and other customer experience strategies that create meaningful engagement with their targeted audiences.
Previous to joining IBM in 1998, I was a management consultant specializing in business strategy and organizational effectiveness within the Harbridge House Division of Coopers & Lybrand LLP.
Other Highlights:
- Over 14 years of experience consulting to organizations across industries focused on business, web and user experience strategy - currently focused on helping clients design and implement social computing strategies intended to create meaningful engagement with their constituencies
- Led numerous user experience design and development efforts
- Facilitated 100+ Strategic Planning and User Experience Design Workshops
- Social computing & social media strategy
- User experience strategy
- Workshop design and facilitation
- Project management
(Public Company; 10,001 or more employees; IBM; Information Technology and Services industry)
October 1998 — Present (11 years 3 months)
• Lead and manage client projects in the areas of Web and User experience strategy, design, development and implementation; technology product conceptualization and prototyping; business and systems requirements definition; and business process reengineering.
• Lead and manage cross-functional project and client teams to define and achieve project and organizational objectives.
• Design, develop and lead the facilitation of client workshops and briefings to achieve project objectives.
• Lead, manage and participate in business development efforts including proposal development, delivery and initial project planning.
• Recipient of the IBM Business Innovation Services Teamwork Award given in recognition of the creation of winning e-Business solutions for customers.
• Received IBM Business Transformation Specialist Certification.
(Privately Held; 10,001 or more employees; Management Consulting industry)
October 1994 — September 1998 (4 years )
Designed, developed and facilitated numerous executive education programs using accelerated learning techniques in subject areas including, but not limited, management systems, project management and performance management.
Designed, developed, and facilitated team-building and related project planning exercises and workshops.
Facilitate strategic planning workshops with executive level participants.
Support business development and proposal development activities.
MBA , Operations Management and Finance , 1992 — 1994
Bachelor of Science , Business Administration , September 1988 — May 1992
Social Computing, Social Media, Web 2.0, Blogging, Online Gaming, Game Design, User Experience Design