Managing Consultant at IBM
Greater Boston Area
Managing Consultant at IBM
Greater Boston Area
I am a Managing Web Strategy and Social Computing Consultant in IBM Interactive's Boston offices. I assist clients design, develop and implement social media, social computing and other customer experience strategies that create meaningful engagement with their targeted audiences.
Previous to joining IBM in 1998, I was a management consultant specializing in business strategy and organizational effectiveness within the Harbridge House Division of Coopers & Lybrand LLP.
Other Highlights:
- Over 14 years of experience consulting to organizations across industries focused on business, web and user experience strategy - currently focused on helping clients design and implement social computing strategies intended to create meaningful engagement with their constituencies
- Led numerous user experience design and development efforts
- Facilitated 100+ Strategic Planning and User Experience Design Workshops
- Social computing & social media strategy
- User experience strategy
- Workshop design and facilitation
- Project management
(Public Company; 10,001 or more employees; IBM; Information Technology and Services industry)
October 1998 — Present (10 years 10 months)
• Lead and manage client projects in the areas of Web and User experience strategy, design, development and implementation; technology product conceptualization and prototyping; business and systems requirements definition; and business process reengineering.
• Lead and manage cross-functional project and client teams to define and achieve project and organizational objectives.
• Design, develop and lead the facilitation of client workshops and briefings to achieve project objectives.
• Lead, manage and participate in business development efforts including proposal development, delivery and initial project planning.
• Recipient of the IBM Business Innovation Services Teamwork Award given in recognition of the creation of winning e-Business solutions for customers.
• Received IBM Business Transformation Specialist Certification.
(Privately Held; 10,001 or more employees; Management Consulting industry)
October 1994 — September 1998 (4 years)
Designed, developed and facilitated numerous executive education programs using accelerated learning techniques in subject areas including, but not limited, management systems, project management and performance management.
Designed, developed, and facilitated team-building and related project planning exercises and workshops.
Facilitate strategic planning workshops with executive level participants.
Support business development and proposal development activities.
MBA , Operations Management and Finance , 1992 — 1994
Bachelor of Science , Business Administration , September 1988 — May 1992
Social Computing, Social Media, Web 2.0, Blogging, Online Gaming, Game Design, User Experience Design