Director User Interaction at Coupons.com
San Francisco Bay Area
- Current
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- Director User Interaction at Coupons.com
- Past
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- First Vice President - eCommerce Solutions Delivery at Washington Mutual
- Vice President Internet Marketing at Advanta
- Director Platform Management at NextCard
- Senior Aerodynamics Engineer at Boeing
- Education
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- Stanford
- Iowa State University
- Westminster College
- Recommended
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5 people have recommended Paul - Connections
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311
connections
- Industry
- Internet
- Websites
Paul Willard’s Summary
I like being involved in building web sites for the Consumer Market. A good web site is a balance of what the user needs, what the business wants, and what can be built at a given resource level. Balancing these often competing interests on high volume websites with multiple stakeholders is what I find most fun. High volume sites justify greater complexity and more things to balance, which means more fun to me. I have been mentoring and managing people in the internet space since 1999, and I still like to get my hands dirty too.
Paul Willard’s Specialties:
Site Design, Internet Consumer Marketing, User Experience Design, Interaction Design, Information Architecture, Usability, Search Engine Optimization, Online Security, Email, Banking, Underwriting, Risk and Fraud, Database, SQL
Paul Willard’s Experience
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Director User Interaction
Coupons.com
(Privately Held; 51-200 employees; Internet industry)
September 2007 — Present (1 year 1 month)
Working on the interaction design and performance management for the consumer facing web site. Big things to come, but I can't talk about them 'till after we get them out the door :-)
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First Vice President - eCommerce Solutions Delivery
Washington Mutual
(Public Company; 10,001 or more employees; WM; Internet industry)
2003 — September 2007 (4 years)
Manage delivery of all new functionality for consumer facing web properties at Washinton Mutual. Groups managed include the internet Project Management Office, Functional Design Groups, and Third Party Technology Development Management Group. Bank has gone from not on the map (online) to the largest acquirer of online checking and savings accounts in the nation, and from 24th to 4th in online servicing during tenure. Multiple patents obtained related to online account opening and servicing.
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Vice President Internet Marketing
Advanta
(Public Company; Internet industry)
2002 — 2003 (1 year)
Managed design of all new functionality for consumer facing web site, with millions of regular visitors. Received American Business Association Stevie Award for best corporate web site and became best small business credit card web site during tenure. Acquired thousands of new customers online each day.
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Director Platform Management
NextCard
(Public Company; Internet industry)
2000 — 2002 (2 years)
Managed design of customer acquistion systems, including nationally recognized profile based pricing system. Systems acquired more new customers than any credit card issuer in the U.S. (ROM ~ thousands each day) and was consistently top ranked by third party ratings agencies. Multiple patents obtained.
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Senior Aerodynamics Engineer
Boeing
(Public Company; 10,001 or more employees; BA; Airlines/Aviation industry)
1993 — 2000 (7 years)
Designed aircraft, tested aircraft, developed flight simulation algorithms based on designs and test data obtained, and wrote a lot of code to analyze designs for new aircraft.
Paul Willard’s Education
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Stanford
MS, Manufacturing Systems Engineering, 1999
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Iowa State University
BS, Aerospace Engineering, 1988 — 1992
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Westminster College
1987 — 1988
Thought I wanted to be a lawyer at first, but switched to an Engineering school when I realized that there were no more math or sciences classes for me after Calculus III and Advanced Chemistry and Physics my Freshman year :-)
- Activities and Societies:
- One of two Churchill scholars at Westminster that year.
Additional Information
Paul Willard’s Websites:
Paul Willard’s Groups:
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NextCard Alumni
Paul Willard’s Contact Settings
Interested In:
- career opportunities
- new ventures
- job inquiries
- expertise requests
- reference requests
- getting back in touch
