
Sr. ConfigMgr Engineer at Microsoft
Greater Seattle Area

Sr. ConfigMgr Engineer at Microsoft
Greater Seattle Area
Since 1995 I've specialized in Microsoft Systems Management Server (SMS), now called System Center Configuration Management (ConfigMgr or SCCM). I've served Microsoft, SMS customers, and the community in a variety of roles, including engineering, administration, technical writing, presentations, and training.
Prior to that I was an OpenVMS (as in VAX/VMS) system manager and a programmer (Basic and MUMPS, primarily for line-of-business applications). I have also supported a variety of other technologies, including TCP/IP, PATHWORKS, and IBM System/34's.
technical analysis, troubleshooting, training, technical writing, presentations, scripting, programming, project planning and leadership, program management
(Public Company; 10,001 or more employees; MSFT; Computer Software industry)
February 1999 — Present (9 years 9 months)
- Using SMS at production standards in Microsoft as part of Microsoft IT (250,000+ clients), including as patch mgmt service lead
- Testing (dogfooding) SMS 2003 and ConfigMgr 2007 prior to release at large scales
- Customer liaison (conference presentations, webcasts, blogging, 1-on-1 meetings and e-mails, community support, etc.)
- Helping to build a Software-as-a-Service implementation of ConfigMgr for external customers
- 2 trips to Hyderabad, India
Actually, the first 3.5 years were as a technical writer on the SMS product team, and included customer liaison work as well. The writing included various SMS 2.0 technical papers (e.g. SMS Security Essentials) and many SMS 2003 core documentation chapters.
(Government Agency; 1001-5000 employees; Government Administration industry)
April 1993 — February 1999 (5 years 11 months)
integrated a variety of computer technologies into existing production systems and business processes. This included SMS 1.x, beta testing SMS 2.0, and PATHWORKS (PC to minicomputer networking).
(Self-Employed; 1-10 employees; Writing and Editing industry)
December 1994 — February 1999 (4 years 3 months)
Computer magazine and book technical writing and editing, training, and presentations at conferences. Mostly on SMS 1.x, but also programming, networking, and operating systems (OpenVMS, Windows, and UNIX). Most of the training was done in Hong Kong, Singapore, and Kuala Lumpur.
(Government Agency; 51-200 employees; Education Management industry)
April 1990 — April 1993 (3 years 1 month)
VAX/VMS system management, LAN support, PC support, etc.
(Privately Held; 501-1000 employees; Hospital & Health Care industry)
December 1988 — April 1990 (1 year 5 months)
programming production medical laboratory systems in MUMPS, and some VAX/VMS system management
(Government Agency; 501-1000 employees; Hospital & Health Care industry)
December 1983 — May 1988 (4 years 6 months)
VAX/VMS system management, and programming in VAX Basic (LOB apps and system utilities)
Computer Science 1979 — 1981
computer technologies
mountaineering (hiking, climbing, snowshoeing, backpacking, skiing), bicycling, dogs, house maintenance, computer technology, economics, world affairs, philosophy
Mountaineers (www.mountaineers.org),
myITForum, SMS, SCCM, ConfigMgr
Speaker at all 11 Microsoft Management Summit conferences (well, the conferences in that series). Also at complementary conferences in Europe and competing conferences in North America
Columnist at BackOffice Magazine for 3 years (1996 to 1999).