
Client Services Manager
Greater Philadelphia Area

Client Services Manager
Greater Philadelphia Area
Experience in teaching, sales, and consulting.
Hold an International MBA and a Masters in Human Resources Management and Organizational Development,
Specialization is training and development.
Have traveled to 16 countries in last year. Love traveling and working with a diversity of people.
(Educational Institution; 5001-10,000 employees; Higher Education industry)
2008 — 2009 (1 year )
By developing and managing a blog as well as appearing in person at networking and recruiting events, I was an ambassador to future Temple MBA students, providing first-hand accounts of my experience at the school and in my program.
(Human Resources industry)
November 2008 — August 2009 (10 months)
* Evaluated organizational needs and created job descriptions to offer internship positions for local university students
* Collected data and information from across the organization for Human Resources Certification Institute documentation
* Managed online interface for applicant recruitment which interfaced between TGI and 10 area universities
* Reported to and gave input and feedback to initiatives by SVP of Sales, SVP of Marketing, COO, and CEO of TGI
(Consumer Goods industry)
January 2003 — May 2009 (6 years 5 months)
E-Commerce business launched in January 2003 to expand presence of Gaslite, Inc. from local player to worldwide entity. I direct the online business with information provided by CEO of Gaslite, Inc.
(Human Resources industry)
January 2008 — August 2008 (8 months)
* Devised surveys for national audience regarding video gaming preferences
* Executed market research study for United States market
* Researched trends in video game, fragrance, and consumer printing industries
* Delivered detailed research report and business strategy plan for Israeli startup company
* Presented findings at Philadelphia conference to venture capital community
(Education Management industry)
August 2005 — August 2007 (2 years 1 month)
* Designed lesson plans and facilitated computer training classes for 75 underprivileged children
* Assessed community needs and established adult basic computer education classes
* Assisted with delivery of Robotics Program, provided; * Created newsletters, professional publications, and development materials for internal and external distribution
* Provided two years of teaching service through national volunteer service organization, Lasallian Volunteers
(Higher Education industry)
August 2004 — August 2005 (1 year 1 month)
*Facilitated relationships between student organizations and university administrators
*Optimized communication between university students and the SGB
*Negotiated 35 student organization budgets with VP for Student Affairs
MS , Human Resources, Organizational Development , 2008 — 2008
2007 — 2008
MBA , International Business , 2007 — 2008
One-year Tri-Continent MBA traveling to Paris, Philadelphia, and Tokyo
BS , Aviation Administration , 2001 — 2005
Speaker at Graduation
Graduated with Honors
Dean's List all semesters
Lincoln Academy Laureate (Award from Gov of IL)
HS Diploma , General Business , 1997 — 2001
Temple University GCMC, Family, ENPC, Temple University, Lewis University Alum