
Manager of Support Services at Aeropoint Security Enterprises
Greater Boston Area

Manager of Support Services at Aeropoint Security Enterprises
Greater Boston Area
Since 1990 I have been involved in the security industry; generally in such markets as education, residential, commercial & industrial security.
Training, union employee management, form development, research, and procedural writing.
(Security and Investigations industry)
September 2007 — Present (2 years 3 months)
Support ASE management in scheduling, billing and payroll at multiple Boston area facilities totaling 3000-3500 hours weekly; direct responsibility for 600+ hours weekly.
Coordinate daily Field Management activities.
Provide support to clients in security operations at their facilities.
Develop forms for company use.
Write security manuals for client facilities.
Train ASE employees on all client facility policies and procedures.
Monitor Detex tour program for several facilities.
(Privately Held; Security and Investigations industry)
March 2004 — September 2007 (3 years 7 months)
Managed scheduling, billing and payroll at multiple downtown Boston and Harvard University facilities totaling 5000+ hours.
Coordinated Field Supervisors activities for two districts.
Assisted in transition in managing unionizing guard force.
Trained employees on client facility policies and procedures.
Monitored Detex tour program for several facilities.
(Security and Investigations industry)
September 2000 — March 2004 (3 years 7 months)
Supervised personnel for client facilities and special events.
Inspected facility personnel to ensure compliance with company and client regulations and procedures.
Trained employees on multiple facility policies and procedures.
Scheduled personnel at all facilities.
Investigated incidents and prepared reports for clients.
Responded to alarms and patrolled several facilities.
Provided reports for operations department, including employee evaluations.
(Public Company; RTN; Defense & Space industry)
September 2001 — March 2003 (1 year 7 months)
Obtained and administered security clearances for employees.
Responsible for employee and visitor ID cards and databases.
Operated the facility access control system.
Arranged authorizations for employees and visitors to access classified information and restricted areas.
Prepared security briefings for employees traveling internationally.
Enforced company safe practice rules and regulations.
Supported a company-wide project to standardize and streamline the forms utilized throughout the division.
(Security and Investigations industry)
September 1997 — September 2000 (3 years 1 month)
Managed contract security for Shaw’s Supermarkets distribution warehouses.
Interviewed, hired, trained and scheduled employees.
Developed policies and procedures manuals for facilities.
Maintained budget and physical inventory of security resources.
Evaluated employee performance for pay reviews.
Managed contract security for Raytheon Engineers & Constructors World Headquarters.
Scheduled and trained employees on facility policies and procedures.
Administered facility parking pass program.
Supervised visitor and vendor reception.
Designed and created employee and tenant ID cards.
Integrated access control system into the facility.
Investigated incidents and provided reports for building management and operations.
(Security and Investigations industry)
July 1996 — September 1997 (1 year 3 months)
Trained employees of facility policies and procedures.
Inspected sites to insure compliance with company and client regulations.
Managed several of the company’s contracts.
Scheduled personnel for all facilities.
Investigated incidents and provided reports for clients.
Reading, photography, new technology
ASIS International