Software Engineer at Visa
Eugene, Oregon Area
Software Engineer at Visa
Eugene, Oregon Area
I have over 17 years professional experience in electronic publishing development, sales, training, and evangelism. I have served as lead developer on several XML authoring / Content Managment projects, one of which reduced our customer's costs by $750k per year while increasing their output by 50%. I am a self-motivated team leader dedicated to efficient participatory decision making. I am recognized by customers, managers, and peers for my ability to communicate clearly and at role-appropriate levels, for my commitment to delivering quality on-time and on-budget, and for my personal honesty and integrity. I have a proven ability to work remotely and with outsourced and geographically dispersed teams.
Languages: Arbortext Command Language (ACL), SQL, Java, Javascript, tcl, C/C++, Visual Basic, Cold Fusion, REXX
Arbortext Apps: Epic/Editor, E3/Publishing Engine, DCAM/Dynamic Link Manager/DLM, Architect, Styler, Digital Media Publisher/DMP
Other Apps: Documentum (Desktop, WebTop, DQL, Arbortext/XML integration), IBM BookManager Build/BookServer, Dynatext/Dynaweb, FrameMaker, Acrobat, MS Office (including Access and Project)
Technologies: XML, DTD, XSL, FOSI, HTML, Tomcat
(Financial Services industry)
2001 — Present (7 years)
Lead matrixed resources across multiple business units, gather requirements, and write specifications. Develop and enhance custom Arbortext applications (FOSI and Styler style sheets, DTDs, authoring environments). Deploy and customize Documentum Content Management Systems. Develop and deliver technical presentations as lead sales engineer with prospective customers.
Key accomplishments: Led matrixed team of 6 on an XML authoring / Content Management project which reduced costs $750k/year while increasing authored deliverables by 50%. Automated an XML to HTML release system reducing biannual manual release efforts by 80%. Partnered with Arbortext product development to write detailed customer requirements for new XML cross-referencing product, Dynamic Link Manager.
(Financial Services industry)
1995 — 2001 (6 years)
Architected electronic publishing system with eleven years (to date) of 100% availability delivering mission critical technical libraries used by mainframe, network, and distributed systems personnel at operations centers worldwide. Automated FrameMaker to HTML delivery process using Adobe FDK (FrameMaker API) and C/C++ reducing manual release efforts. Designed (in MS-Access) and implemented (in Cold-Fusion and MS-SQL Server) web publishing database application enabling same-day availability of new information (down from 3+ weeks). Converted a 600+ page document to electronically distributed WinHelp file.
(Utilities industry)
1990 — 1994 (4 years)
Developed applications for GML and IBM MasterSeries documentation projects in REXX and XEDIT. Developed GML style sheets and templates. Developed and taught BookManager course to 100s of users.
(Mental Health Care industry)
1989 — 1990 (1 year)
Provided crisis and emotional counseling, diagnosed clients, and created and implemented treatment plans for six boys.
(Mental Health Care industry)
1988 — 1989 (1 year)
Provided crisis and emotional counseling, diagnosed clients, and created and implemented treatment plans for twelve boys.
(Higher Education industry)
1984 — 1986 (2 years)
Answered questions and resolved issues for faculty, staff, and students in VM, GML, Script, Waterloo Script, SYSPUB, SPSSx, and Pascal. Developed administrative and user utilities in REXX, EXEC1, EXEC2, and XEDIT. Taught classes of 8 to 10 students covering VM, XEDIT, CMS, CP, and Script. Changed local printer paper and ribbons, mounted and filed tapes, distributed system print jobs, and managed spinwriter print queue.
(Recreational Facilities and Services industry)
1986 — 1986 (less than a year)
Customize development plan for each of 4 to 6 boys in the Camper In Leadership Training (CILT) program. Supervise the CILTs beginning leadership roles in the daily camp activities like classes, special events, mealtimes, and bedtimes. Evaluate the boys' general performance and progress toward specific goals. Determine which boys will be invited to return and advance to within the CIT program or, if they have completed the program, be hired as a counselor.
(Recreational Facilities and Services industry)
1982 — 1985 (3 years)
Foster an environment conducive to protecting and nurturing campers' physical and emotional health, safety, and growth. Supervise campers' daily routine including waking up, meals, classes, special activities, rest time, evening activities, preparing for bed, and outcamps. Teach classes including archery, riflery, and rock climbing. Help run unit and camp activities as required.
BA, Psychology, 1984 — 1988
1979 — 1983
PTC/USER (delivered Expert User presentation, "Arbortext Dynamic Link Manager: Cross Referencing and Beyond," at 2006 conference).