Paulina Dominiak-Bienias

Current

• Owner at Independent Hotel Consultants

Past

• Catering Revenue Manager at Sheraton Warsaw Hotel
• Group & Convention Sales Manager at The Westin Warsaw
• Account Manager Corporate at Sheraton Warsaw Hotel

see less...

Education

• Uniwersytet im. Adama Mickiewicza w Poznaniu
• Prywatna Wyzsza Szkola Biznesu i Administracji w Warszawie

Connections

36 connections

Industry

Hospitality

Websites

• Independent Hotel Consultants

Paulina Dominiak-Bienias’s Summary

Ten years experience in hospitality industry in 2 key 5* Warsaw hotels.

Paulina Dominiak-Bienias’s Specialties:

Revenue management
Hospitality trainings
Audit

Paulina Dominiak-Bienias’s Experience

• Owner

  Independent Hotel Consultants

  (Privately Held; 1-10 employees; Hospitality industry)

  October 2007 — Present (1 year 10 months)

  Compiling and writing Standard Operating Procedures:
  - check-in/check-out
  - opening/closing accounts
  - making individual/group reservations, etc.
  Introducing quality assurance program:
  - customer satisfaction surveys
  - employee satisfaction surveys
  Compiling and writing work standards:
  - job descriptions
  - improving work efficiency
  - internal audit
  Developing growth strategy for your organization
  and change management consulting.
  Introducing best IT soultions.
  Training:
  - customer service
  - sales
  - revenue management
  Recruitment
  Quality check:
  - mystery guest/mystery call

• Catering Revenue Manager

  Sheraton Warsaw Hotel

  (Public Company; 201-500 employees; Hospitality industry)

  February 2006 — July 2007 (1 year 6 months)

  Maximizing banquet space, outside catering and group sales revenues.

• Group & Convention Sales Manager

  The Westin Warsaw

  (Privately Held; 51-200 employees; Hospitality industry)

  April 2003 — February 2006 (2 years 11 months)

  Respoinsible for group and banquet space sales.

• Account Manager Corporate

  Sheraton Warsaw Hotel

  (Public Company; 51-200 employees; Hospitality industry)

  August 1999 — September 2000 (1 year 2 months)

  Maintaining good relations with current hotel clients, finding new ones.

Paulina Dominiak-Bienias’s Education

• Uniwersytet im. Adama Mickiewicza w Poznaniu

  1991 — 1996

• Prywatna Wyzsza Szkola Biznesu i Administracji w Warszawie

  B.A. , Linguistics , 1991 — 1994

Additional Information

Paulina Dominiak-Bienias’s Websites:

• Independent Hotel Consultants

Paulina Dominiak-Bienias’s Interests:

1. interipr design, 2. photography, 3. snowboarding

Paulina Dominiak-Bienias’s Groups:

.

•    Hotel Marketing + Distribution + Revenue Management by Xotels
•    Hotel Industry Professionals Worldwide
•    CHART - Council of Hotel and Restaurant Trainers

Paulina Dominiak-Bienias’s Honors:

1. Recognition Award for participation in pre-opening training and contribution to the successful Opening of The Westin Warsaw Hotel in 2005
2. Recognition Award for participation in making Sheraton Warsaw Hotel & Towers Hotel of the Year 2003 for the EAME Division
3. Employee of the Month; July 2000

Paulina Dominiak-Bienias’s Contact Settings

Interested In:

• consulting offers
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch