
Manager at Wireless Vision / T-Mobile, results-oriented business leader
Greater St. Louis Area

Manager at Wireless Vision / T-Mobile, results-oriented business leader
Greater St. Louis Area
A results-oriented business leader known for excellent communication, creativity and sound judgement.
Client Relations, Negotiations, Team Leadership, Marketing & Presentation Skills, Operations Management, Strategic Planning, Budgeting, Talent Development, Technology
(Telecommunications industry)
June 2009 — Present (6 months)
Helped open and manage two new T-Mobile stores for Wireless Vision in St. Louis.
Managed new Telegraph store from July - September 2009.
> Achieved 2nd highest traffic sales conversion rate within the market
> Achieved highest level of customer service scores (>95%)
> Achieved increases in all measured sales metrics
> Helped execute the largest Grand Opening in company history
Promoted to larger volume store in Kirkwood in October 2009.
(Sports industry)
February 2009 — Present (10 months)
Ballpark Journeys specializes in customized travel planning for baseball fans.
(Real Estate industry)
April 2007 — October 2008 (1 year 7 months)
Manage 10 shopping center properties in St. Louis and Indianapolis totaling 1.8M square feet with approximately $2.1M in operating expenses and $13M NOI.
> Worked closely with leasing and construction to open several new tenants on time and on budget, receiving specific high marks from Chuck E Cheese Director of Real Estate
> Identified operational inefficiencies saving as much as 30% in some areas
> Position downsized in October 2008
(Real Estate industry)
September 2004 — April 2007 (2 years 8 months)
Managed the 500k+ sq ft regional enclosed mall, including more than 30 staff & contracted personnel.
> Marketed and promoted the shopping center, city and region to company executives, current and prospective tenants, regional business leaders and other constituencies
> Planned and executed partnerships with local businesses to secure additional revenue
> Proactively developed and gained approval for $2.8M comprehensive capital improvement plan
> Successfully guided management team through ownership transition in 2006
> Helped manage major Landlord build-out projects including 80k sq ft Steve & Barry's and 27k sq ft Barnes & Noble
> Hired, developed & guided key staff members to advancement opportunities within the company
(Public Company; Real Estate industry)
October 2003 — September 2004 (1 year )
Helped manage the 1M+ sq ft regional enclosed mall, including more than 40 staff & contracted personnel.
> Began immplementation of $1.3M refurbishment project
> Helped manage a $1M specialty leasing sales portfolio
> Conducted market research & studied new competition in the area
(Public Company; Real Estate industry)
July 2003 — October 2003 (4 months)
Worked closely with the Vice President of Management and other executives to learn about all aspects of the business, the industry and the company.
> Traveled to Ohio & Florida to observe budget meetings and large-scale corporate projects, including a major redevelopment and the purchase & transition of a newly acquired property
> Researched Crestwood Mall market situation, giving data and recommendations to executives
> Began sponsorship discussion with Children's Hospital which eventually led to a multi-year partnership at West County Center
(Information Technology and Services industry)
1998 — 2003 (5 years )
Throughout college I was an independent web consultant. I identified potential clients, prepared proposals and implemented web sites for several businesses including My Daddy's Cheesecake, Beckwood Hydraulic Press Company, Magna Tel and JCS Tel-Link.
BSBA , Management Information Systems & Marketing , 1998 — 2003
> Maintained a full academic scholarship throughout college and received the Missouri Bright Flight scholarship for having an ACT score of 30 or above.
> Spent the Fall '02 semester in Washington D.C. working for Senator Carnahan, returning Spring '03 to finish my second major.
Professional: communication, leadership techniques, technology Personal: sports, politics, travel, investing, technology
> United Way of Southeast Missouri - Board Member & Campaign Vice Chairman (2006-2007) - Vice Chairman for $1.17M 2006 campaign; Chairman of $1.26M 2007 campaign before relocating
> Cape West Rotary (2004-2007) - Helped organize & execute annual radio auctions and golf tournaments raising tens of thousands of dollars
> Sigma Nu of Southeast Missouri, Inc. (2003- Present) - Vice President - Created Founder's Club which has raised more than $10,000 for educational advancement
> Southeast Missouri State Alumni Association, St. Louis Executive Committee
> ICSC