Head of Client Services International at Jive Software
Reading, United Kingdom
- Current
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- Head of Client Services International at Jive Software
- Past
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- VP Technical Sales EMEA at CA
- VP Pre-Sales EMEA at Computer Associates (CA)
- Presales Technical Director EMEA at BEA Systems
- Technical Account Manager at Siemens Nixdorf Information Systems
- Systems & Networks Architect (Self-employed)
- UK Product Support Manager at Nixdorf Computer
- Technical Officer at Post Office Telecommunications
- Education
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- The Open University
- The Open University
- The Open University
- University College London, U. of London
- Acton Technical College
- Acton Technical College
- Recommended
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19 people have recommended Paul - Connections
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500+
connections
- Industry
- Computer Software
- Websites
Paul Crerand’s Summary
Passionate IT professional leader and technologist, looking to successfully develop and/or transform an organization and profitability grow the business, through matrix management of multi-national staff and development of best practice, successful development of major commercial and governmental multi-vendor accounts, enhancing organisational productivity, and developing professional teams and personnel, whilst exceeding service delivery expectations.
Paul Crerand’s Specialties:
Team Leadership, New Business Development, Strategic Planning, Lean Six Sigma, PRINCE2 Project Management, ITIL Service Management, Technology Integration, Budget Management, Process Improvement, Business Reengineering, Training & Development, Operating Infrastructure, Systems Development, Systems Integration
Paul Crerand’s Experience
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Head of Client Services International
Jive Software
(Privately Held; Computer Software industry)
May 2009 — Present (3 months)
Head of Client Services for Europe, Middle-East, Africa and Asia Pacific for the market leader in social business software; responsible for establishing the support account management, professional services consulting, strategy consulting, partner management and hosting services practices.
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VP Technical Sales EMEA
CA
(Public Company; CA; Computer Software industry)
April 2006 — April 2008 (2 years 1 month)
Responsible for the transformation of the presales organization and other specialized sales enablement and business development functions across EMEA
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VP Pre-Sales EMEA
Computer Associates (CA)
(Computer Software industry)
April 2006 — April 2008 (2 years 1 month)
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Presales Technical Director EMEA
BEA Systems
(Public Company; 1001-5000 employees; BEAS; Computer Software industry)
February 1997 — March 2006 (9 years 2 months)
Joined pre-IPO US start-up to establish the presales function in EMEA
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Technical Account Manager
Siemens Nixdorf Information Systems
(Public Company; 10,001 or more employees; Computer Hardware industry)
December 1994 — January 1997 (2 years 2 months)
Technical Account Manager DSS & DfEE and Principal Consultant UK Government LoB
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Systems & Networks Architect
Self-employed
(Self-Employed; Myself Only; Information Technology and Services industry)
September 1991 — November 1994 (3 years 3 months)
Enterprise systems and networks architecture consultancy
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UK Product Support Manager
Nixdorf Computer
(Public Company; 10,001 or more employees; NCAG; Computer Hardware industry)
July 1978 — August 1991 (13 years 2 months)
Various UK & international technical & line management roles in support, development, consulting, pre-sales and project & product management
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Technical Officer
Post Office Telecommunications
(Government Agency; 10,001 or more employees; Telecommunications industry)
September 1972 — December 1977 (5 years 4 months)
Telecommunications engineer including four year apprenticeship
Paul Crerand’s Education
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The Open University
Certificate , Business Studies , 2007 — 2008
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The Open University
Certificate , Social Sciences , 2001 — 2002
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The Open University
Certificate , Software Engineering , 1998 — 1999
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University College London, U. of London
Certificate , Central Processor Theory, Digital Electronics, Applied Mathematics , 1977 — 1978
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Acton Technical College
City & Guilds , Telecommunications Principles, Telephony & Telegraphy, Radio Telephony , 1974 — 1976
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Acton Technical College
City & Guilds , Analogue Electronics, Applied Mathematics, Engineering Science , 1972 — 1974
Additional Information
Paul Crerand’s Websites:
Paul Crerand’s Interests:
Charity expeditions, Motorcycle racing, Mountain biking, Trekking
Paul Crerand’s Groups:
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Web 2.0 -
CA Alumni Network Members -
BEA Systems Greater Network -
Social Media Today -
BEA Systems Alumni Group -
Siemens Worldwide Alumni & Employees Network -
Weblogic -
Sales/Marketing VP's & Directors - Software & Technology -
BEA Alumni -
PreSales Group -
EVC Selling Network - Best Practices For Using ROI and Economic Value Creation in the Sales Process -
Nixdorf Computer AG UK Alumni
Paul Crerand’s Honors:
BEA Systems Leadership Development Program 2005
BEA Systems Achievers Club 1998, 1999 & 2000
Siemens Nixdorf Employee of the Year 1995
Nixdorf Computer Management Development Program 1988
Nixdorf Computer VIP Award 1983
St John's Ambulance Brigade Grand Priors Award 1972
Paul Crerand’s Contact Settings
Interested In:
- expertise requests
- business deals
- reference requests
- getting back in touch
