
Global Head, Technical Operations at Fortent
Greater New York City Area

Global Head, Technical Operations at Fortent
Greater New York City Area
Technical Director with expertise in network & system architecture, engineering and implementation. Broad knowledge of many disciplines and quick study on new topics. Expert knowledge on all aspects of TCP/IP communications.
Experienced at turning imminent failure into inevitable success.
Getting the job done, no matter what.
Systems/ Network Architecture
Creative Solutions to Difficult Problems
(Privately Held; 201-500 employees; Computer Software industry)
October 2008 — Present (2 months)
(Privately Held; 501-1000 employees; Publishing industry)
May 2006 — October 2008 (2 years 6 months)
Directing departments responsible for Networks, HelpDesk, Telecommunications and Hosting in a medium-sized privately held company.
(Public Company; 10,001 or more employees; TOC; Financial Services industry)
June 2004 — April 2006 (1 year 11 months)
Senior Project Manager for troubled Technical Operations projects.
Projects have included:
- Architecting and Implementing "globally load balanced" single sign-on infrastructure for TF's Investment Banking market segment. (E-Server)
- Architecting and Implementing the consolidation of 12 NY offices into one primary building (195 Broadway)
- Building flagship "Thomson One Thin" platform, enabling user access to all Thomson products through a single web interface (Pareto)
- Architecting Call Center IT strategy to enable "follow the sun" client services. This included setting up Call Centers in Bangalore, Manila and London. (Global Call Center)
- Architecting and Project Managing migration and consolidation of NY Data Center to new NJ facility, while continuing to grow both facilities. (395 DC Move)
(Public Company; 10,001 or more employees; TOC; Financial Services industry)
September 2000 — June 2004 (3 years 10 months)
Taking on the relationship management of various business units to effect better communication between the Technical Operations organization and the revenue generating business groups.
(Public Company; 10,001 or more employees; TOC; Information Technology and Services industry)
March 2000 — September 2000 (7 months)
Managed all internal IT infrastructure & systems, as well as all networks within the primary NY Data Center.
Architected and built a resilient, shared web hosting environment with 99.99% uptime serving over 40 products which generated over $200M in annual revenue.
(Financial Services industry)
1997 — 1998 (1 year)
(Financial Services industry)
1994 — 1996 (2 years)
BS, Liberal Arts, 1990 — 1995