Product Manager at Edustructures, LLC
Greater Salt Lake City Area
- Current
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- Product Manager at Edustructures, a Pearson Company
- Past
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- Project Manager at Teleperformance
- Copywriting/Marketing Consulting at Aviation Business Consultants International
- Business Systems Consultant at Wells Fargo
- Web Developer at Wells Fargo
- Web Services Team Lead at First Security Information Technology
- Project Office Coordinator at First Security Information Technology
- Consultant at Franklin Quest Consulting Group
- Education
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- University of Phoenix
- University of Utah
- Recommended
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12 people have recommended Paula - Connections
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97
connections
- Industry
- Online Media
- Websites
Paula Williams, PMP’s Summary
Product and project manager. I design marketing plans, especially for infomation delivery systems and products, including intranet, internet, print documentation, broadcast mail and other media to capture and deliver key information to the people that need it. I streamline workflows and simplify processes to make it simpler and easier to get work done; while exceeding quality standards and meeting regulatory requirements. I also design and build learning programs, certification programs and online learning courseware.
I help tame the information overload.
Paula Williams, PMP’s Specialties:
Effective Product Management
Clean, professional Project Management (PMP)
Communication and information systems
Adult education
Distance and E-Learning
Capturing knowledge in useable vehicles including internet, intranet, and documentation solutions
Remote and virtual collaboration
Paula Williams, PMP’s Experience
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Product Manager
Edustructures, a Pearson Company
(Public Company; 10,001 or more employees; PSO; Education Management industry)
November 2007 — Present (9 months)
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Project Manager
Teleperformance
(Privately Held; 10,001 or more employees; Telecommunications industry)
2007 — 2007 (less than a year)
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Copywriting/Marketing Consulting
Aviation Business Consultants International
(Partnership; 1-10 employees; Writing and Editing industry)
June 2007 — November 2007 (6 months)
I wrote copy for direct mail, advertising, press releases, user manuals, brochures, newsletters, blogs, online help files, or course ware. I write for technical or general audiences.
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Business Systems Consultant
Wells Fargo
(Public Company; 10,001 or more employees; WFC; Banking industry)
March 2004 — June 2007 (3 years 4 months)
Specializing in standards, processes and metrics, managing workflows among diverse teams, including offshore workgroups.
Accomplishments
Composed standards and processes required to bring the work into compliance with OCC and other regulatory requirements.
Design and deliver training programs for developers, architects, systems analysts, and management.
Manage professional development and certification programs for department.
Developed and maintain an intranet site for department communications.
Manage department communications using the Intranet, broadcast email, and other tools.
Managed projects including implementation of new software, tools and processes. -
Web Developer
Wells Fargo
(Public Company; 10,001 or more employees; WFC; Banking industry)
November 2000 — March 2004 (3 years 5 months)
Specializing in automated content management, separation of code and content, and accessibility of online material to diverse constituencies.
Accomplishments
Managed a project that enabled business people to edit online content by separating code from content
Led the technical/development team that made Wells Fargo the first financial institution certified by the National Federation for the Blind as an Accessible Web Site. (Complying with ADA requirements in a 185-page pilot, putting standards in place to make the rest of the site compliant over time.)
Project Manager for conversion of electronic products for wholesale and commercial banking. (Transition- First Security Bank to Wells Fargo systems following the acquisition.)
Information Architect for retrieval system of mission-critical support documentation. (Wells Fargo Production Support Group - PSG) -
Web Services Team Lead
First Security Information Technology
(Public Company; 501-1000 employees; Banking industry)
November 1998 — November 2000 (2 years 1 month)
Introduced Senior Management to Intranet concepts, which were new to this company and culture.
Managed team of 3 responsible for Internet and Intranet presences. (Internet site was outsourced.) (http://www.firstsecuritybank.com)
Researched, developed and presented business cases and research materials for business decisions.
Designed and implemented processes for ongoing Intranet growth and maintenance. -
Project Office Coordinator
First Security Information Technology
(Public Company; 501-1000 employees; Banking industry)
May 1997 — November 1998 (1 year 7 months)
Created a high-performance, cross-functional team of 10, including employees from technology and business backgrounds, consultants, and temporary workers.
Implemented project management methodology
Designed and implemented a system for measuring progress online (Intranet.)
Provided project management and process improvement assistance to teams renovating mainframe, midrange, client/server, facilities/buildings, and new acquisitions/subsidiaries for Year 2000 compliance. -
Consultant
Franklin Quest Consulting Group
(Privately Held; 51-200 employees; Information Technology and Services industry)
November 1995 — November 1997 (2 years 1 month)
Developed and deployed a Proof of Concept Intranet site for client.
Assisted in developing and synchronizing Development Life Cycle methodologies and processes based on Project Management Institute (PMI) Model.
Project Manager on two major projects- developed repeatable processes which are still in use.
Provided assistance to other project leads by applying Gantt charts, process maps and ther project management tools.
Provided on-site information design and strategic communication training and support for client's employees and contractors.
Paula Williams, PMP’s Education
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University of Phoenix
MAED, Adult Education & Distance Learning, 2002 — 2005
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University of Utah
BA, Mass Communication, 1987 — 1991
- Activities and Societies:
- Honors at Entrance and Leadership Scholarships
Additional Information
Paula Williams, PMP’s Websites:
Paula Williams, PMP’s Interests:
Product Management, Remote and virtual collaboration, Remote team management, Helping new and small businesses, Mentoring young professionals, Business etiquette, teamwork, best practices,
Paula Williams, PMP’s Groups:
Project Management Professional (PMP),
Project Management Institute (PMI),
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Business Process Management Professionals Group member -
Napoleon Hill Readers member
Paula Williams, PMP’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
