Patrick Salvi

Current

Senior Business Engagement Manager at bmi

Past

Head of IT Cargo, Ground Operations Compliance and Ramp Services at British Airways
Head of IT Cargo, General Counsel and Air Partners at British Airways
Line IT Manager Sales & Marketing at British Airways PLC

General Manager Sales Systems Development, at British Airways PLC, London
Sales Force Automation Development Manager at British Airways PLC, London
Distribution / IT Executive Europe and Middle East at British Airways PLC, London
Telephone Sales Development Manager France, Belgium, Luxemburg and Switzerland at British Airways France, Lyon
Distribution Manager France at British Airways France, Paris
Account Manager at British Airways France, Paris
Sales Support Executive at British Airways France, Paris
Groups Team Leader at British Airways France, Lyon
Groups Team Leader at American Airlines
Sales Executive at TWA, Qantas, Wingate Travel, Loisirs S.A.

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Education

Lycee Colbert (Lyon, France)
Lycee Colbert (Lyon, France)

Recommended

14 people have recommended Patrick

Connections

490 connections

Industry

Airlines/Aviation

Websites

Patrick Salvi’s Summary

Programme & IT Portfolio Manager with years of experience in IT, commercial & international activities put together to the scoping, development and implementation of integrated business transformation projects and programmes.

Managed stakeholders and large teams through the delivery of large IT portfolios (£4m to £28m) through the full life cycle (concept to post implementation), consistently on time and budget.

Patrick Salvi (PatrickSalvi@hotmail.com)

Patrick Salvi’s Specialties:

Portfolio management, stakeholders relationship & account management, project & programme management (Prince 2 Registered Practitioner & familiar with MSP), business change, planning, communication, planning, sales automation, people management, CRM.

Patrick Salvi’s Experience

Senior Business Engagement Manager

bmi

(Airlines/Aviation industry)

April 2009 — Present (1 year )

Manage the relationship between IT and Commercial at all levels across the company, being the key point of contact and escalation for IT matters.
Engage with the Commercial team so that the IT function can proactively input into business strategy and identify ways in which systems can help resolve business issues.
Champion the work and requirements of the Commercial team within the IT group.
Ensure that there is understanding of the commercial strategy within IT, and of the IT strategy within the Commercial group.
Ensure that there is appropriate engagement for all projects, and assist the Commercial department in the creation, management, and delivery of projects.
Represent the Commercial team on project steering groups and other relevant committees.
Ensure that delivered projects meet the requirements of the Commercial team.
Head of IT Cargo, Ground Operations Compliance and Ramp Services

British Airways

(Public Company; BAY; Airlines/Aviation industry)

November 2006 — December 2008 (2 years 2 months)

• Accountable to British Airways’ Commercial and Operations Directors and to the CIO for all aspects of IT services for British Airways World Cargo (BAWC) Worldwide.
• Implemented new pricing technology embedding process changes with an £18m benefits forecast over 5 years.
• Developed a five years IT strategy supported by yearly business plans, to change BAWC from a £700m to a £1bn business.
• Shaped, managed and implemented a £4m/annum of business and IT portfolio for BA World Cargo.
• Achieved 10% to 25% saving on budget year on year, by enforcing rigorous application of project & programme management best practice (PRINCE2 & MSP) and LEAN approach.
• Delivered a 20% reduction in cycle time and 35% improvement in productivity in Apr.08 vs Apr.06.
• Guest Speaker at the International Air Transport Association's (IATA) 2008 World Cargo Symposium (role of IT in the supply chain).
Head of IT Cargo, General Counsel and Air Partners

British Airways

(Public Company; 10,001 or more employees; BAY; Airlines/Aviation industry)

April 2006 — October 2006 (7 months)

Working in an IT department as a Relationship and Portfolio Manager. Managing a large portfolio of business changes and IT projects across British Airways World Cargo (BAWC), British Airways General Counsel (Safety & Security, Legal, Health Services, Insurances, Company Secretary), the Alliances and Franchises department and looking after all IT projects outside the UK&I and North America (IT requirements for office moves, expansions, decommissioning, equipment upgrades and route openings).
Line IT Manager Sales & Marketing

British Airways PLC

(Public Company; 10,001 or more employees; BAY; Airlines/Aviation industry)

December 2002 — March 2006 (3 years 4 months)

Working in an IT department as a Relationship and Portfolio Manager. Overall IT portfolio focussed on online and self service developments underpinning large change programmes (e.g. BA.com, SOX).
• Managed a £28m per annum IT portfolio that transformed the airline industry online offering and drew 80% of all British Airways bookings through the awards winning BA.com booking platform.
• Completed the technical integration of 2 key partner airlines and the expansion of codeshares into the oneworld global alliance.
General Manager Sales Systems Development,

British Airways PLC, London

(Public Company; 10,001 or more employees; BAY; Airlines/Aviation industry)

April 2000 — November 2001 (1 year 8 months)

• Maintained a 99% up time record for all commercial reporting systems while dealing with
large staff turnover and the need to exploit synergies with airline partner Qantas.
• Maximised investments in sales management tools and systems, consolidating data
repositories/warehouses, data mining applications with an annual saving of £1m.
Sales Force Automation Development Manager

British Airways PLC, London

(Public Company; 10,001 or more employees; BAY; Airlines/Aviation industry)

September 1996 — March 2000 (3 years 7 months)

• Increased sales revenue by 8% year on year through the delivery of a customer
relationship management system (CRM) to a sales force of over 1000 users in 70 countries.
• Regained 5% of lost market share through targeted market analysis and exception reporting.
Distribution / IT Executive Europe and Middle East

British Airways PLC, London

(Public Company; 10,001 or more employees; Airlines/Aviation industry)

July 1995 — August 1996 (1 year 2 months)

Provided all European and Middle East sales and marketing outlets, airports and management offices
with the best available technology to increase revenue and reduce cost of sale.
Planned marketing and product awareness campaigns for the distributors network.
Telephone Sales Development Manager France, Belgium, Luxemburg and Switzerland

British Airways France, Lyon

(Public Company; 10,001 or more employees; Airlines/Aviation industry)

April 1994 — June 1995 (1 year 3 months)

Responsible for identifying and exploiting all development opportunities relating to revenue generation, and new commercial activities in European call centre.
Co-ordinated Telephone Sales activities and campaigns with the Marketing department and the different sales forces of the partner airlines and serviced countries (All European french speaking countries).
Co-ordinated the merger of two airlines’ telephone sales activities in one alliance centre, overseeing the fitting of the new facilities as well as the IT and telephony set up.
Consultations and negotiations with the local trade union representatives about the changes to work practices and conditions.
Set up of a new Automated Call Distribution system and upgrade of telephone and reservation system equipments.
Developed and implemented performance monitoring for telephone sales agents, underpinned by financial incentives.
Distribution Manager France

British Airways France, Paris

(Public Company; 10,001 or more employees; Airlines/Aviation industry)

October 1993 — March 1994 (6 months)

Developed British Airways distribution channels with Global Distribution System partners (e.g. Amadeus).
Account Manager

British Airways France, Paris

(Public Company; 10,001 or more employees; Airlines/Aviation industry)

September 1992 — September 1993 (1 year 1 month)

Relationship management with large Corporates, Travel Agents and individual Frequent Flyers.
Management of the customer base in 9 of the Paris Arrondissements (districts).
Sales Support Executive

British Airways France, Paris

(Public Company; 10,001 or more employees; Airlines/Aviation industry)

July 1991 — August 1992 (1 year 2 months)

Business analysis for France Sales Manager. Back office support for Account Managers & Telemarketing.
Groups Team Leader

British Airways France, Lyon

(Public Company; 10,001 or more employees; Airlines/Aviation industry)

May 1990 — June 1991 (1 year 2 months)

Set up and management of the British Airways French groups department.
Creation of a new groups seats booking procedure and pricing that became company standard.
Groups Team Leader

American Airlines

(Public Company; 10,001 or more employees; Airlines/Aviation industry)

1989 — 1990 (1 year )
Sales Executive

TWA, Qantas, Wingate Travel, Loisirs S.A.

(Privately Held; 51-200 employees; Airlines/Aviation industry)

1988 — 1989 (1 year )

Patrick Salvi’s Education

Lycee Colbert (Lyon, France)

Brevet de Technicien Superieur du Tourisme (Foundation Degree) , “Production and Distribution Techniques (& Economy, Marketing, Finance) , 1981 — 1986
Lycee Colbert (Lyon, France)

Brevet de Technicien du Tourisme (Bachelor Degree) , Production and Selling Techniques (& Economy, Law, Finance) , 1981 — 1984