Patrick Johansen

Current

• CEO at Fisher Business Management

Past

• Executive Consultant at PK80 Consulting (continued)
• Executive Consultant at PK80 Consulting
• CEO/President at American Coffee & Espresso

• Sales Manager at Electro Rent Corporation
• West Coast Technical Manager at MCI
• Sales Representative at Savin
• Engineer at IBM

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Education

• New York Institute of Technology-Old Westbury
• Northport High School

Connections

288 connections

Industry

Computer Software

Patrick Johansen’s Summary

· Extensive diversified experience managing Financial, Sales, Marketing, Operations, Manufacturing, Technical Service and Customer Service.
· Innovative problem solver that consistently drives improvement.
· Multiple successful turn-around situations. Dramatic results in very short periods of time.
· Documented long standing reputation for leadership, team building, motivating, resource and people management, coaching skills, customer satisfaction and highly efficient system design.
· Proven success in business plan development, P&L responsibility, defining and communicating goals and objectives, creating strategic and tactical action plans, designing and utilizing metrics.
· Proven people skills communicating a defined vision, with team oriented, shared recognition and value driven leadership, effectively accomplishing problem solving and communication within diverse team members to create positive change.

Patrick Johansen’s Specialties:

Turn Around Expert
Profit Maximization

Patrick Johansen’s Experience

• CEO

  Fisher Business Management

  (Management Consulting industry)

  June 2008 — Present (4 months)

  What if your back office just worked?
  · We don’t just recommend, we make it happen by doing the work so you can focus on your core business.
  · Executive Consulting
  · Sales Strategies and Tactics
  · Marketing
  · Accounting and Tax Planning
  · Operational excellence, process improvement
  · Human Resource Management
  · IT Management
  · Web Design and Search Optimization

• Executive Consultant

  PK80 Consulting (continued)

  (Management Consulting industry)

  June 2003 — June 2008 (5 years 1 month)

  Medical Document Management software company.
  Problem: Marketing yielded low volume and poorly qualified leads.
  · Increased Trade Show leads from 10-15 per show to over 120 per show, while greatly improving the quality of the leads.
  · Initiated, developed and implemented an innovative marketing campaign achieving the highest record of new accounts sales since 2004.
  
  $80 million dollar/year, 60 employee, automotive aftermarket distribution company.
  Problem: Company outgrew current infrastructure
  · Dramatically improved morale, efficiency, and assembly production (300%-400% with no cost increase) in 6 weeks.
  · Organized four warehouses, brought up to fire and safety standards, decreased order to ship time from three days to twenty-four hours.
  · Redesigned computer system significantly reducing operator time, capturing thousands of dollars of lost backorders and smoothing workflow.
  · Installed and trained the sales force, office staff on a CRM package

• Executive Consultant

  PK80 Consulting

  (Management Consulting industry)

  July 2003 — June 2008 (5 years)

  Analysis of all aspects of business, creation and implementation of strategic and tactical solutions.
  Software as a Service Company
  Problem: In business eight years, no profits.
  · Designed business plan to drive company profitable in 10 months, one million in profits in second year.
  · Designed and tested multiple successful marketing and sales plans.
  ·
  Point of Sale (POS) and accounting software company.
  Problem: Company sales averaging under 25% of quota.
  Convinced President to modify administrative procedures to allow more flexibility for sales techniques resulting in 11% increase in sales the following month.
  · Developed and implemented sales and product training programs that increased sales by over 400% in 5 months.
  · Reduced customer service management time by 60% while significantly increasing sales-service communication and customer satisfaction.
  · Designed alternative use of existing software to allow immediate expansion into related market.

• CEO/President

  American Coffee & Espresso

  (Wholesale industry)

  March 1987 — May 2003 (16 years 3 months)

  Responsible for successfully managing a commercial coffee roasting and equipment manufacturing company.
  · Achieved start up direct business sales to one million dollars/year within three years.
  · Designed and programmed CRM telemarketing software, and created innovative advertising copy for trade magazines, trade shows and local consumer advertising.
  · Designed Point of Sale (POS) materials, brochures, advertising and websites.
  · Known for sound judgment, professionalism, sense of humor, and dependability in communicating with staff, clients, and business associates.
  · Developed local, U.S and international distributors.
  · Engineered the CIMA espresso machine (still on the market); the fastest and most efficient espresso machine available.
  · Maintained 95% same day field service with an average of thirty calls per day and a staff of five technicians.

• Sales Manager

  Electro Rent Corporation

  (Public Company; 201-500 employees; ELRC; Electrical/Electronic Manufacturing industry)

  April 1985 — March 1987 (2 years)

  Managed sales for a company that rented and sold Electronic Test Instruments and computer equipment.
  · Successfully managed turn-around branch of fifteen sales professionals (inside, outside and telemarketing) resulting in an increase in quarterly sales from $285,000 to $717,000.
  · Known for creative problem solving, excellent Customer Service skills, reliability and dependability.
  · Successfully trained several inexperienced sales representatives, one who outsold the entire state of Texas from his territory, (about one tenth of Los Angeles), in his second year with the firm.

• West Coast Technical Manager

  MCI

  (Public Company; 10,001 or more employees; MCIP; Telecommunications industry)

  March 1983 — February 1985 (2 years)

• Sales Representative

  Savin

  (Machinery industry)

  March 1982 — February 1983 (1 year)

• Engineer

  IBM

  (Public Company; 10,001 or more employees; IBM; Information Technology and Services industry)

  March 1979 — February 1982 (3 years)

Patrick Johansen’s Education

• New York Institute of Technology-Old Westbury

  BSEE, Electrical Engineering, 1971 — 1974

• Northport High School

  1968 — 1971

Patrick Johansen’s Contact Settings

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