Patrick Johansen

Patrick Johansen

Business Management Consultant

Portland, Oregon Area

Current
  • Business Management Consultant at PK80 Consulting
Past
  • Business Management Consultant at PK80 Consulting (continued)
  • CEO/President at American Coffee & Espresso
  • Sales Manager at Electro Rent Corporation
  • West Coast Technical Manager at MCI
  • Sales Representative at Savin
  • Engineer at IBM
Education
  • New York Institute of Technology-Old Westbury
  • Northport High School
Connections
500+ connections
Industry
Computer Software

Patrick Johansen’s Summary

· Extensive diversified experience managing Financial, Sales, Marketing, Operations, Manufacturing, Technical Service and Customer Service.
· Innovative problem solver that consistently drives improvement.
· Multiple successful turn-around situations. Dramatic results in very short periods of time.
· Documented long standing reputation for leadership, team building, motivating, resource and people management, coaching skills, customer satisfaction and highly efficient system design.
· Proven success in business plan development, P&L responsibility, defining and communicating goals and objectives, creating strategic and tactical action plans, designing and utilizing metrics.
· Proven people skills communicating a defined vision, with team oriented, shared recognition and value driven leadership, effectively accomplishing problem solving and communication within diverse team members to create positive change.

Patrick Johansen’s Specialties:

Turn Around Expert
Profit Maximization


Patrick Johansen’s Experience

  • Business Management Consultant

    PK80 Consulting

    (Management Consulting industry)

    July 2003Present (6 years 5 months)

    Analysis of all aspects of business, creation and implementation of strategic and tactical solutions. Examples:


    Business Management Consulting Company
    Problem: Owner working over 70 hours per week, low income, unable to grow business.
    • Acting as CEO, successfully grew a “one consultant” company into a 35 consultant, growing corporation during the worst recession year in recent history, with no capital investment.
    • Designed unique consulting model, business plan, compensation plans, operations plans, sales plan, contracts, interviewed and hired consultants and salespeople.
    • Built team of local experienced consultants (about 35) with wide variety of expertise.
    • Doubled revenues while decreasing working hours of the existing owner by over 40%.

    Software as a Service Company
    Problem: In business eight years, no profits.
    • In less than 3months, designed, tested and initiated new profit center with minor modifications to the software.
    • Constructed business plan to drive company profitable in 10 months, one million in profits in second year.
    • Designed and tested multiple successful marketing and sales plans to demonstrating the feasibility of the above business plan.

    Point of Sale (POS) and accounting software company.
    Problem: Company sales averaging under 25% of quota.
    Convinced President to modify administrative procedures to allow more flexibility for sales techniques resulting in 11% increase in sales the following month.
    • Developed and implemented sales and product training programs that increased sales by over 400% in 5 months.
    • Reduced customer service management time by 60% while significantly increasing sales-service communication and customer satisfaction.
    • Designed alternative use of existing software to allow immediate expansion into related market.

  • Business Management Consultant

    PK80 Consulting (continued)

    (Management Consulting industry)

    June 2003June 2008 (5 years 1 month)

    Medical Document Management software company.
    Problem: Marketing yielded low volume and poorly qualified leads.
    · Increased Trade Show leads from 10-15 per show to over 120 per show, while greatly improving the quality of the leads.
    · Initiated, developed and implemented an innovative marketing campaign achieving the highest record of new accounts sales since 2004.

    Automotive Aftermarket Distribution company, $80 million dollar/year, 60 employee,.
    Problem: Company outgrew current infrastructure
    · Dramatically improved morale, efficiency, and assembly production (300%-400% with no cost increase) in 6 weeks.
    · Organized four warehouses, brought up to fire and safety standards, decreased order to ship time from three days to twenty-four hours.
    · Redesigned computer system significantly reducing operator time, capturing thousands of dollars of lost backorders and smoothing workflow.
    · Installed and trained the sales force, office staff on a CRM package

  • CEO/President

    American Coffee & Espresso

    (Wholesale industry)

    March 1987May 2003 (16 years 3 months)

    Responsible for successfully managing a commercial coffee roasting and equipment manufacturing company.
    · Achieved start up direct business sales to one million dollars/year within three years.
    · Designed and programmed CRM telemarketing software, and created innovative advertising copy for trade magazines, trade shows and local consumer advertising.
    · Designed Point of Sale (POS) materials, brochures, advertising and websites.
    · Known for sound judgment, professionalism, sense of humor, and dependability in communicating with staff, clients, and business associates.
    · Developed local, U.S and international distributors.
    · Engineered the CIMA espresso machine (still on the market); the fastest and most efficient espresso machine available.
    · Maintained 95% same day field service with an average of thirty calls per day and a staff of five technicians.

  • Sales Manager

    Electro Rent Corporation

    (Public Company; 201-500 employees; ELRC; Electrical/Electronic Manufacturing industry)

    April 1985March 1987 (2 years )

    Managed sales for a company that rented and sold Electronic Test Instruments and computer equipment.
    · Successfully managed turn-around branch of fifteen sales professionals (inside, outside and telemarketing) resulting in an increase in quarterly sales from $285,000 to $717,000.
    · Known for creative problem solving, excellent Customer Service skills, reliability and dependability.
    · Successfully trained several inexperienced sales representatives, one who outsold the entire state of Texas from his territory, (about one tenth of Los Angeles), in his second year with the firm.

  • West Coast Technical Manager

    MCI

    (Public Company; 10,001 or more employees; MCIP; Telecommunications industry)

    March 1983February 1985 (2 years )

  • Sales Representative

    Savin

    (Machinery industry)

    March 1982February 1983 (1 year )

  • Engineer

    IBM

    (Public Company; 10,001 or more employees; IBM; Information Technology and Services industry)

    March 1979February 1982 (3 years )


Patrick Johansen’s Education

  • New York Institute of Technology-Old Westbury

    BSEE , Electrical Engineering , 19711974

  • Northport High School

    19681971


Additional Information

Patrick Johansen’s Interests:

Medical, electronic, electro-mechanical, automation, robotics, software, MRI, Imaging, scan, Instrument, Home Care, Dental, OR, operating room, software, device, radiology, x-ray, equipment, GM, General Manager, Branch Manager, Sales Manager, representative, sales, marketing, manage, director, regional, area.


Patrick Johansen’s Contact Settings

Interested In:

  • career opportunities
  • consulting offers
  • new ventures
  • job inquiries
  • expertise requests
  • business deals
  • reference requests
  • getting back in touch

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