Business Management Consultant
Portland, Oregon Area
- Current
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- Business Management Consultant at PK80 Consulting
- Past
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- Business Management Consultant at PK80 Consulting (continued)
- CEO/President at American Coffee & Espresso
- Sales Manager at Electro Rent Corporation
- Education
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- New York Institute of Technology-Old Westbury
- Northport High School
- Recommended
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3 people have recommended Patrick - Connections
-
500+
connections
- Industry
- Computer Software
Patrick Johansen’s Summary
· Extensive diversified experience managing Financial, Sales, Marketing, Operations, Manufacturing, Technical Service and Customer Service.
· Innovative problem solver that consistently drives improvement.
· Multiple successful turn-around situations. Dramatic results in very short periods of time.
· Documented long standing reputation for leadership, team building, motivating, resource and people management, coaching skills, customer satisfaction and highly efficient system design.
· Proven success in business plan development, P&L responsibility, defining and communicating goals and objectives, creating strategic and tactical action plans, designing and utilizing metrics.
· Proven people skills communicating a defined vision, with team oriented, shared recognition and value driven leadership, effectively accomplishing problem solving and communication within diverse team members to create positive change.
Patrick Johansen’s Specialties:
Turn Around Expert
Profit Maximization
Patrick Johansen’s Experience
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Business Management Consultant
PK80 Consulting
(Management Consulting industry)
July 2003 — Present (6 years 5 months)
Analysis of all aspects of business, creation and implementation of strategic and tactical solutions. Examples:
Business Management Consulting Company
Problem: Owner working over 70 hours per week, low income, unable to grow business.
• Acting as CEO, successfully grew a “one consultant” company into a 35 consultant, growing corporation during the worst recession year in recent history, with no capital investment.
• Designed unique consulting model, business plan, compensation plans, operations plans, sales plan, contracts, interviewed and hired consultants and salespeople.
• Built team of local experienced consultants (about 35) with wide variety of expertise.
• Doubled revenues while decreasing working hours of the existing owner by over 40%.
Software as a Service Company
Problem: In business eight years, no profits.
• In less than 3months, designed, tested and initiated new profit center with minor modifications to the software.
• Constructed business plan to drive company profitable in 10 months, one million in profits in second year.
• Designed and tested multiple successful marketing and sales plans to demonstrating the feasibility of the above business plan.
Point of Sale (POS) and accounting software company.
Problem: Company sales averaging under 25% of quota.
Convinced President to modify administrative procedures to allow more flexibility for sales techniques resulting in 11% increase in sales the following month.
• Developed and implemented sales and product training programs that increased sales by over 400% in 5 months.
• Reduced customer service management time by 60% while significantly increasing sales-service communication and customer satisfaction.
• Designed alternative use of existing software to allow immediate expansion into related market. -
Business Management Consultant
PK80 Consulting (continued)
(Management Consulting industry)
June 2003 — June 2008 (5 years 1 month)
Medical Document Management software company.
Problem: Marketing yielded low volume and poorly qualified leads.
· Increased Trade Show leads from 10-15 per show to over 120 per show, while greatly improving the quality of the leads.
· Initiated, developed and implemented an innovative marketing campaign achieving the highest record of new accounts sales since 2004.
Automotive Aftermarket Distribution company, $80 million dollar/year, 60 employee,.
Problem: Company outgrew current infrastructure
· Dramatically improved morale, efficiency, and assembly production (300%-400% with no cost increase) in 6 weeks.
· Organized four warehouses, brought up to fire and safety standards, decreased order to ship time from three days to twenty-four hours.
· Redesigned computer system significantly reducing operator time, capturing thousands of dollars of lost backorders and smoothing workflow.
· Installed and trained the sales force, office staff on a CRM package -
CEO/President
American Coffee & Espresso
(Wholesale industry)
March 1987 — May 2003 (16 years 3 months)
Responsible for successfully managing a commercial coffee roasting and equipment manufacturing company.
· Achieved start up direct business sales to one million dollars/year within three years.
· Designed and programmed CRM telemarketing software, and created innovative advertising copy for trade magazines, trade shows and local consumer advertising.
· Designed Point of Sale (POS) materials, brochures, advertising and websites.
· Known for sound judgment, professionalism, sense of humor, and dependability in communicating with staff, clients, and business associates.
· Developed local, U.S and international distributors.
· Engineered the CIMA espresso machine (still on the market); the fastest and most efficient espresso machine available.
· Maintained 95% same day field service with an average of thirty calls per day and a staff of five technicians. -
Sales Manager
Electro Rent Corporation
(Public Company; 201-500 employees; ELRC; Electrical/Electronic Manufacturing industry)
April 1985 — March 1987 (2 years )
Managed sales for a company that rented and sold Electronic Test Instruments and computer equipment.
· Successfully managed turn-around branch of fifteen sales professionals (inside, outside and telemarketing) resulting in an increase in quarterly sales from $285,000 to $717,000.
· Known for creative problem solving, excellent Customer Service skills, reliability and dependability.
· Successfully trained several inexperienced sales representatives, one who outsold the entire state of Texas from his territory, (about one tenth of Los Angeles), in his second year with the firm. -
West Coast Technical Manager
MCI
(Public Company; 10,001 or more employees; MCIP; Telecommunications industry)
March 1983 — February 1985 (2 years )
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Sales Representative
Savin
(Machinery industry)
March 1982 — February 1983 (1 year )
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Engineer
IBM
(Public Company; 10,001 or more employees; IBM; Information Technology and Services industry)
March 1979 — February 1982 (3 years )
Patrick Johansen’s Education
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New York Institute of Technology-Old Westbury
BSEE , Electrical Engineering , 1971 — 1974
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Northport High School
1968 — 1971
Additional Information
Patrick Johansen’s Interests:
Medical, electronic, electro-mechanical, automation, robotics, software, MRI, Imaging, scan, Instrument, Home Care, Dental, OR, operating room, software, device, radiology, x-ray, equipment, GM, General Manager, Branch Manager, Sales Manager, representative, sales, marketing, manage, director, regional, area.
Patrick Johansen’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
