Tier II Support at Cox Communications
Providence, Rhode Island Area
Tier II Support at Cox Communications
Providence, Rhode Island Area
Just out of college - working in technical support for business subscribers in a very large telecommunication's company. I deal with the very basic reboot your cable modem to DNS and routing issues.
I'm putting in my time - learning what I can on my own - and reaching for bigger and better things.
Network design
Network security
Data Communications
Network Troubleshooting
Windows environments
(Privately Held; 10,001 or more employees; COX; Telecommunications industry)
June 2008 — Present (1 year 2 months)
(Educational Institution; 1001-5000 employees; Higher Education industry)
2004 — 2008 (4 years)
(Computer Networking industry)
March 2008 — May 2008 (3 months)
(Privately Held; 51-200 employees; Information Technology and Services industry)
May 2008 — May 2008 (1 month)
(Information Technology and Services industry)
April 2005 — September 2005 (6 months)
Responsible for independently created and maintained a regular maintenance schedule for assigned clients, responding to onsite
service calls to troubleshoot and correct data communication, server
and other network problems.
2004 — 2008
New technology, social network, politics, Network Security, Wireless networking, the enviroment
Electronic Frontier Foundation, Member
Johnson & Wales University School of Technology Immersive Media Lab, Student-Alumni
ACLU
West Broadway Neighborhood Association
Eagle Scout, Boy Scouts of America, Awarded November 2003