Project Manager at Oxclove Workshop
Greater New York City Area
Project Manager at Oxclove Workshop
Greater New York City Area
I am currently looking for an opportunity that will utilize my skills in Project Management, time management, customer/client relations, organization, budgeting. This opportunity will challenge me as well give me a sense of job well done.
I have managed very large projects for highly visible clients, as well as being actively involved in disaster recovery efforts to bring clients back into service after WTC.
(Privately Held; 11-50 employees; Information Technology and Services industry)
September 2007 — Present (11 months)
Project Manage-new web applications, ecommerce site's and launch, new business websites. Work to keep project on time, on budget. Client relations, production analysis and reporting.
(Privately Held; 201-500 employees; Construction industry)
April 2004 — July 2007 (3 years 4 months)
- Manage warranty department 6 Technicians & 3 Office Personnel for all of Corporate Home Services Multi-Million Dollar Residential completed and in progress projects.
• Project Manage assigned projects, Escalation Management, tracking of outstanding issues.
• Laision/Coordinate, schedule appointments for warranty work, with homeowners and trades.
• i.e. Hardwood floors, Ceramic Tile, Granite Countertop repairs/replacement etc.
• Production Analysis/reporting (full accountability for team performance) Weekly, Monthly correspondence to Homeowners. Client Relations, Trade Relations-Internal/External
• Write quarterly and annual performance reviews, counsel & motivate staff, coach and write-up team members during corrective actions.
• Communicate company policy and procedures, H/R issues-payroll, benefits
(Public Company; 5001-10,000 employees; Telecommunications industry)
1994 — 2003 (9 years)
Manage team of 16+ implementation/engineering reps. 2 floor supervisors, producing 1000+ orders per month (Data, Voice, Frame Relay & ATM DS0, DS1, DS3, & Sonet)
•Project Management Large NYC Financial Accounts, Entire Mid-West Region-Installs, Changes, Upgrades Disconnects, tracking, troubleshooting outages, Escalation Management to VP level.
•Client Relations, Vendor Relations, Budgeting team/department
•Production Analysis/reporting (full accountability for team performance) weekly production calls.
•Quality Assurance, Train and develop employees on systems and procedures
•Created innovative processes to increase productivity & reduce interval to delivery by 150% from 25 days to 15 days or less.
(Public Company; Telecommunications industry)
1994 — April 2003 (9 years)
Computer Science 2004 — 2006
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