Patricia Flood

Current

• Microstrategy Consultant at Visa, Inc at RS Software

Past

• Knowledge Manager at Financial Engines
• Sr. Tech Support Analyst at Visa
• Microsoft Certified Systems Engineer at ComView

• Support Analyst at Stanford Hospital

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1 more...

Education

• Simpson University
• San Francisco State University
• College of San Mateo

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Recommended

3 people have recommended Patricia

Connections

79 connections

Industry

Financial Services

Patricia Flood’s Summary

Responsible for Oracle Business Intelligence training and support. Provided ad-hoc reporting utilizing SQL Server 2005. Provided technical expertise for website content management solution selection at Financial Engines.

Provided Business Intelligence related to Visa card usage utilizing proprietary information applications and tools such as MicroStrategy, Cognos, Access and SQL databases.

Provided information analysis, requirements gathering for process and system enhancements, back end technical expertise, product support and user training for both internal and external customer facing applications and services.

Developed secure file delivery processes and encryption standards for loyalty platform support. Worked with internal business units and outside vendors on application and service improvements that supported enterprise wide business initiatives.

Patricia Flood’s Specialties:

Subject matter expert in loyalty and merchant partner cobrand programs.

Patricia Flood’s Experience

• Microstrategy Consultant at Visa, Inc

  RS Software

  (Public Company; Information Technology and Services industry)

  December 2008 — Present (8 months)

  Loyalty Platform Support

• Knowledge Manager

  Financial Engines

  (Privately Held; 51-200 employees; Financial Services industry)

  July 2008 — November 2008 (5 months)

  Oracle BI , Ad-hoc Reporting and CMS expertise.

• Sr. Tech Support Analyst

  Visa

  (Privately Held; 1001-5000 employees; Financial Services industry)

  2001 — January 2008 (7 years)

  Information Analysis, Application Support and Training.

• Microsoft Certified Systems Engineer

  ComView

  (Public Company; 11-50 employees; Information Technology and Services industry)

  2000 — 2001 (1 year)

  Application support and server administration

• Support Analyst

  Stanford Hospital

  (Educational Institution; 501-1000 employees; Hospital & Health Care industry)

  1982 — 1999 (17 years)

  Application deployment, training and support.

Patricia Flood’s Education

• Simpson University

  Biblical Studies

• San Francisco State University

  Economics

• College of San Mateo

  General Ed. Economics, Accounting

Additional Information

Patricia Flood’s Interests:

Registration Team Leader for Job Connections 2008 Career and Leadership Summit. Mac Fanatic and SciFi Fan

Patricia Flood’s Groups:

Job Connections, Lee Hecht Harrison

•    Job Connections
•    Business Intelligence Professionals
•    Visa Alumni
•    Financial Engines, Inc.

Patricia Flood’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• job inquiries
• expertise requests
• reference requests
• getting back in touch