Director of Quality
Greater Seattle Area
Director of Quality
Greater Seattle Area
Demonstrated experience in software testing and QA management, project management, creating and execution of test plans and test cases, risk assessment, defect management, functionality testing, load and capacity testing, project scheduling and tracking, customer service and support.
Hiring and managing software testers and quality assurance engineers, scheduling, mentoring, forward progress in fast-changing environments
(Privately Held; Computer & Network Security industry)
August 2008 — Present (1 year)
Equiom is an intellectual property development firm. We deliver innovation through an integral set of services that include Project Outsourcing, Business Technology Consulting, and Application and Infrastructure Security.
I manage a team of software testers, including SDETs and STEs, for a globalization and localization project on an enterprise healthcare system.
(Privately Held; 11-50 employees; Entertainment industry)
July 2007 — July 2008 (1 year 1 month)
DeepRockDrive provides live, interactive broadcasts of music and other entertainment events. The engineering team developed a fast-scaling website and Facebook application for users to browse a show calendar and attend live shows with groundbreaking interactivity between artists and fans during events.
* Wrote PHP, HTML, CSS and maintained early version of the site in Drupal
* Created test architecture for functionality testing, load and capacity testing using shareware and internally developed tools
* Wrote project plans and schedules for major and minor releases
* Created weekly development milestones with associated tasks for engineering team's short and long term planning
* Created usability feedback surveys for customers of live events; summarized results after each event
* Managed customer service communication
* Load testing using Ruby, Amazon EC2 and S3
* Linux (Fedora Core), Apache 2, PHP 5, MySQL 5.1 site
(Privately Held; 11-50 employees; Computer Software industry)
November 2005 — August 2007 (1 year 10 months)
Quardev is one of Puget Sound’s fastest growing companies, providing software testing, technical writing and project consulting to companies who outsource domestically.
* Added SDET capabilities to company through hiring in addition to providing training path for internal STEs to grow SDET skill set
* Primary SDET interviewer for code skill evaluation
* Managed the company’s SDETs and most technically skilled STEs
* Plan and execute test projects using a combination of automated test scripts, exploratory session-based test management and test cases, crafted to client and project needs
* Managed projects by leading test team to meet daily, weekly and project goals
(Religious Institutions industry)
May 2003 — February 2007 (3 years 10 months)
Mt. Si Vineyard was an entrepreneurial, cutting-edge faith community begun from a small group and seeking to express authentic Christian faith in a way that impacts personal, local and global relationships.
* Responsible for vision, team building, leadership development
* Organized volunteer partnerships between church members and local community service organizations
* Led marriage and relationship communication workshops as free service to community
* Participated in local community festivals with inventive, free service projects designed to meet real needs and transform public perception of the Christian church
* Joined partnership with Anuak Baare Hope Ministry, a nonprofit agency providing freshwater wells and literacy education for Anuak refugees in Ethiopia and Sudan
* Emphasized virtual online community by acting as webmaster for Content Management System-driven website in Postnuke and Drupal; blogger on WordPress and Moveable Type sites
(Religious Institutions industry)
September 2001 — May 2003 (1 year 9 months)
Mountain Vineyard is the second longest-lived and largest church in the Vineyard movement in Washington state. Worked within a team environment to support a variety of volunteer leaders across multiple ministry areas. Focused specifically on engaging young adults and encouraging them to find their place of leadership.
* Organized regular, recurring leadership development training for volunteer staff
* Created leadership organization structure to meet goals of regular feedback, hands-on mentoring and lightweight structure for leaders
* Oversaw and communicated with volunteer leaders in a wide variety of ministry teams for musicians, youth, children, small groups, prayer
* Grew active involvement in small groups from 40 to 130 by recruiting, training, mentoring and releasing leaders
(Public Company; 10,001 or more employees; MSFT; Computer Software industry)
1998 — 2001 (3 years)
Contributions:
* Hired and managed a 70-member test team from starting team size of three.
* Integrated overseas product team from a company Microsoft acquired into Redmond
* Led test teams to develop industry-first test automation strategy for speech synthesis system
* Scoped and scaled test effort on MSN 1.0 release from initial team creation
* Oversaw development project effort for web stress test tool code named ‘Homer’ to perform throttle-able web stress hits, tracking, reporting, logging
* Developed manual and automated test cases for wide variety of product types and scopes
Projects:
* Speech Recognition and Speech Synthesis System
* MSN Internet Data Center
* MSN 1.0
* Visual C/C++
* Product Support for Development Tools
(Public Company; 10,001 or more employees; Information Technology and Services industry)
July 1997 — December 1999 (2 years 6 months)
Developer of software and hardware for online banking, banking kiosks and call center applications.
* Developed setup and installation scripts for banking software and kiosks
* Developed SMS agents for remote system management
* Developed and maintain various utilities in Visual Basic and Visual C/C++
Doctor of Ministry , Transformational Leadership , 2006 — 2010 (expected)
Bachelor of Science , Computer Science , 1986 — 1991