Pam Barry

Current

COO at Customerforce.com Inc.
Social Networks Consultant at Strategy 4 Success (Sole Proprietorship)

Past

Senior Director at Bertelsmann Inc (CDNow then BeMusic)
Management Consultant at Horizon Consulting Group Inc.
Consultant at Computer Consultants Inc.

CEO at Computer Plus, Limited

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Recommended

12 people have recommended Pam

Connections

500+ connections

Industry

Information Technology and Services

Websites

My Company

Pam Barry’s Summary

Contact - pambarry "at" msn.com

Pioneer and change agent with extensive experience in technology and business management.

• Proven track record of owning end-to-end software development from product planning to sales and support.
• Recognized as a leader and an achiever, consistently meeting individual and team goals.
• Talent for seeing how projects fit into the bigger picture and tie back to strategy and ROI.
• Ability to effectively communicate the trade-offs involved in scope creep.
• Equally comfortable talking use cases with engineers, user acquisition with marketing professionals, and wire frames with designers.
• Competence in tracking details and rigorously prioritizing in a fluid environment.
• Proven success managing projects, on time and to budget.

Technology and Memberships:

• Successfully managed development of a wide variety of technologies including Cobol, Visual Basic, Oracle database, SQL, Microstategy, Visio, open source, HTML, JavaScript, Facebook applications and LAMP (Linux-Apache-MySQL-PHP).
• Competent in Word, Excel, PowerPoint, Project, Google Analytics and use of Social Networks
• Speaker on Web 2.0 at Society of Information Management Orlando conference in December 2007
• 2008 Leadership team member for GOOD (Greater Orlando Organization Development) Network

Pam Barry’s Specialties:

Software Product Management
Technology Startup Leadership
Organizational Development
Customer Relationship Management
e-Commerce
Web 2.0
Social Content
Software Development Life Cycle
Technology Adoption Life Cycle

Pam Barry’s Experience

COO

Customerforce.com Inc.

(Privately Held; 11-50 employees; Internet industry)

July 2004 — Present (4 years 1 month)

Operations Management for private label social networking and social content systems
• Established a virtual office across multiple time zones.
• Led development of software for social networks, social content, Facebook applications, toolbars, widgets and ad servers.
• Led implementation and contributed to growth of an private social network with over 40,000 members.
• Sustained a very low burn rate whilst maintaining quality of products.
Social Networks Consultant
Strategy 4 Success (Sole Proprietorship)

(Sole Proprietorship; 1-10 employees; Internet industry)

November 2003 — Present (4 years 9 months)

Working with businesses and organizations to help them understand how social networks, social content, wikis and blogs can help them connect with their customers and members for competitive advantage.
Senior Director

Bertelsmann Inc (CDNow then BeMusic)

(Privately Held; 10,001 or more employees; Music industry)

November 1999 — December 2002 (3 years 2 months)

Strategic Review of Office Systems
Managed $3 million IT budget.
• Brought email marketing campaign management in-house with savings of $700,000 per year plus increased flexibility for targeted marketing.
• Integrated account-based systems from merged companies to provide additional profit opportunities for both revenue streams (online and club).

Business Intelligence Systems
• Led implementation of business intelligence project phase one to define new accounting processes, collect sales and purchase information into a data warehouse and produce management information ready for sale of company.
• Led phase two which added web analytics to the data warehouse giving the company vital information for improving user experience and increasing sales.
• Recommended customer analytics plan utilizing customer purchasing patterns and behavior to drive increased profitability.
Management Consultant

Horizon Consulting Group Inc.

(Privately Held; 1-10 employees; Management Consulting industry)

January 1999 — November 1999 (11 months)

Strategic Risk Management Assessment
Developed a methodology for strategic assessment of business risk for an international manufacturing company.
• Organized risk management workshops in North America, Puerto Rico and Europe, across all departments of business, consolidating results for the executive team in NJ.
Consultant

Computer Consultants Inc.

(Privately Held; 501-1000 employees; Information Technology and Services industry)

January 1996 — January 1999 (3 years 1 month)

Productivity and Customer Satisfaction
Strategic projects for the CIO of Christiana hospital in Delaware.
• Provided study and recommendation on IT business activities, costs and opportunities to provide performance enhancement and customer satisfaction.
• Provided expert consultation and executive coaching to the IT management team.

Project Management Office (PMO)
Led the Risk Management Program (budget $5 million), for the Philadelphia Mayor’s Office.
• Coordinated efforts of over 100 internal staff, consultants and vendors.
• Provided guidance to the City’s Managing Director and Commissioners of 21 major government agencies on risk assessment, contingency plans and project management.
CEO

Computer Plus, Limited

(Privately Held; 11-50 employees; Information Technology and Services industry)

April 1981 — June 1995 (14 years 3 months)

Established company and stewarded expansion to partnership of 3. Effectively led the company and maintained client relationships over a period of years and changing market conditions.

Business Development
* Broadened customer base from regional organizations to include international companies. Business growth was a steady 40% year on year.
* Introduced new product categories using leading edge technology to provide added value to existing clients as well as attracting new business.

Executive Development
* For optimal learning and decision making, created management development plan for each partner to serve in rotation as CFO, VP of Sales and VP of Operations.

Technology Alignment
* Served as CIO to many companies, recommending technology or process re-engineering solutions which significantly added to client’s revenue streams and profitability, this resulted in referrals from 100% of the client base.

Additional Information

Pam Barry’s Websites:

My Company

Pam Barry’s Interests:

Travel, reading and movies.

Pam Barry’s Groups:

Gray Hair Management (GHM)
Blue Chip Expert Member
Linkedin Innovators
LinkedinWomen
Linkedin Power Forum,
Greater Orlando Organizational Development Network
Orlando SIM
6 Figure Jobs Social Network