Consultant at Ergogroup AS
Telemark, Norway
Consultant at Ergogroup AS
Telemark, Norway
(Privately Held; 5001-10,000 employees; Information Technology and Services industry)
June 2007 — Present (2 years 2 months)
Consultancy work, upgrading and expanding customers solutions on various technologies in the Microsoft and Cisco world.
Customers include many of the biggest government departments and companies in Norway.
(Privately Held; 11-50 employees; Information Technology and Services industry)
August 2004 — Present (5 years)
Basic .php, .asp, .aspx, .jsp, javascript and html editing and development.
Network and services troubleshooting at head office and for most services of company at all levels of the OSI model.
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Telephone contact with it departments and technicians of customers, this to ensure ideal and swift technical implementation of SEO solutions for customers.
Telephone contact with decision makers at customers office.
(Government Agency; 51-200 employees; Information Technology and Services industry)
January 2005 — June 2005 (6 months)
Helping victims of the Tsunami in Phuket to search for their relatives in south of Thailand. Later working for various European government offices established here after the Tsunami, keeping their information and communication systems running in a very ad-hoc environment helping them to perform various tasks related to identification of victims, communication with press and victims families and friends.
(Public Company; 5001-10,000 employees; Information Technology and Services industry)
October 2001 — May 2002 (8 months)
1st line support consultant telephone support for KPNQWEST scandinavian customers. Position also involved alot of weekend, evening and night work which meant I was the first person to get any information about systems going down, this also included using procedures to fix broken systems in case of failure within a deadline dependant of the customers SLA (service level agreement).
Alarms successfully fixed in this position involved various services both in hardware software and at all levels of the OSI model.
Certifications: MCSE 2000, MCSA 2000, MCP, MCSA messaging, Linux+, CCNA, CCNP, Cisco certified firewall specialist, Cisco certified academy instructor (CCNA).
IET
TMIET