Otto Grajeda

Current

• Founder and co-owner at UnitedLayer

Past

• Lead Infrastructure & Systems Admin at DigitalThink (now convergys.com)
• Founder at NextLayer, Inc.
• V.P. Customer Service at Sirius

• Admin/Clerk at John Gallin & Son

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Education

• San Francisco State University, College of Business
• Stanford University

Connections

101 connections

Industry

Internet

Websites

• UnitedLayer, LLC

Otto Grajeda’s Summary

Otto Grajeda’s Specialties:

Operations Management, Data Center / Facilities Construction, Customer Service & Call Center Management, Service Provisioning, etc.

Otto Grajeda’s Experience

• Founder and co-owner

  UnitedLayer

  (Privately Held; 11-50 employees; Internet industry)

  2001 — Present (7 years)

• Lead Infrastructure & Systems Admin

  DigitalThink (now convergys.com)

  (Public Company; 501-1000 employees; E-Learning industry)

  October 2000 — October 2001 (1 year 1 month)

  Responsible for small team of professionals (facility staff, network and system admins) that managed ~$900K yearly budget in an HA data center environment. Highlight: saving the company ~$1.2M yearly in a major data center upgrade project.

• Founder

  NextLayer, Inc.

  (Privately Held; 1-10 employees; Internet industry)

  October 1999 — October 2000 (1 year 1 month)

• V.P. Customer Service

  Sirius

  (Public Company; 51-200 employees; Internet industry)

  August 1994 — August 1999 (5 years 1 month)

  Key Manager @ Sirius responsible for providing great customer service to 30,000 customers. Largely responsible for helping company win SF Bay Guardian's Best of the Bay Award for "Best ISP for Oct. 1997"

• Admin/Clerk

  John Gallin & Son

  (Privately Held; 51-200 employees; Construction industry)

  March 1990 — March 1994 (4 years 1 month)

  Admin/Clerk for general contractor; performed scheduling, bid coordination, and light construction work for 121 yr old construction company. (http://www.gallin.com/).

Otto Grajeda’s Education

• San Francisco State University, College of Business

  BS in Business Administration: Management, 2001 — 2007

  Highlight: SFSU pro bono work: with help from CCSC and DoIT, established wireless network in student union (spread over 115,000 sq. feet in 4 floors using 12 APs) that can be used by the student population of ~23,000 (part time work, 3.5 yrs to complete).

  Activities and Societies:

  Studied Computer Science (3 yrs) before switching to Business Management

• Stanford University

  N/A, Business Management - BUS 24, 2002 — 2002

  Stanford Continuing Studies - Spring 2002
  (i.e. BUS 24 w/ Prof. Bush)

Additional Information

Otto Grajeda’s Websites:

• UnitedLayer, LLC

Otto Grajeda’s Interests:

Managerial Accounting, Operations Management, Commercial Real Estate, Art/Design & Technology. Executive Producer for: http://www.turntabletimmy.com

Otto Grajeda’s Groups:

2006-2007:
SF Film Arts Foundation - Executive Producer member

•    San Francisco State University, College of Business Alumni member

Otto Grajeda’s Honors:

Spring 2006:
SFSU - Dean’s List of the College of Business

Otto Grajeda’s Contact Settings

Interested In:

• consulting offers
• new ventures
• expertise requests
• business deals